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Fast Company
Neal Ungerleider |
Facebook Is Expanding Live Streaming To All Users Facebook is now opening up live video to all users, giving Periscope and Meerkat some competition in the process.   |
Fast Company
John Paul Titlow |
Why Spotify's Discover Weekly Playlists Are Such A Hit On Twitter and in real-life conversations, even casual music listeners could routinely be heard singing its praises. |
CRM
November 23, 2015
John Chisholm |
Finding Your Sales Niche: Different Is Better Than Better Pinpoint a way your product or service stands out from others -- and find the customers who will value it for that. |
CRM
December 2015
Leonard Klie |
Social Media Is Now a Viable Support Channel Direct messaging, tighter security, and data integration add to social media's feasibility as a customer service platform |
CRM
December 2015
Jim Dickie |
Sales Enablement Will Drive CRM Investment in 2016 This new catalyst for developers leverages the power of technology across many disciplines |
CRM
December 2015
Harley Manning |
Can Better Customer Experience Improve Your Bottom Line? A correlation exists, but it depends on your industry, your competitors, and your customers |
CRM
December 2015
Oren Smilansky |
Required Reading: Making Common Cause with Customers Brands need to embrace more collaborative business models |
CRM
December 2015
Garrison Wynn |
Do Your Call Center Agents Think They Have a Good Job? Engaged workers will feel connected to the bigger picture |
Fast Company
Neal Ungerleider |
WhatsApp Is Screening Links To Rival App Telegram Facebook-owned messaging platform WhatsApp is supposedly blocking links to a rival app, Telegram, according to users of the service. |
CRM
November 16, 2015
Tim Pickard |
Is Silo Mentality Hurting Your Customer Experience? Foster a collaborative mind-set within your company. Your customers will thank you for it. |
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