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Location: Mailing Lists / Archive General Hot Articles / 2005-09-28

In this issue:  Customer-service failures, balancing jobs
and leisure, and warped spaces.

---Business---
Which companies consistently rubbed customers the wrong
way?  Fast Company says the top three customer-service
losers will shock absolutely no one.
  http://MagPortal.com/nr/rdir.php?w=221147
  similar: http://MagPortal.com/cgi/sim.cgi?w=221147
InternetNews describes Microsoft's reorganization of its
business structure.
  http://MagPortal.com/nr/rdir.php?w=221460
  similar: http://MagPortal.com/cgi/sim.cgi?w=221460
Time Europe declares that mobile TV has arrived, but says a
turf war between network operators and broadcasters is
looming in England.
  http://MagPortal.com/nr/rdir.php?w=221646
  similar: http://MagPortal.com/cgi/sim.cgi?w=221646

---Health---
If pharmacists can legitimately refuse to dispense the
morning-after pill, Scientific American says it is
appropriate to consider seriously the American Medical
Association's proposal that physicians be allowed to do so
instead.
  http://MagPortal.com/nr/rdir.php?w=221680
  similar: http://MagPortal.com/cgi/sim.cgi?w=221680

---Life---
BusinessWeek looks at how the 21st-century household is
using new technology to balance jobs and leisure.
  http://MagPortal.com/nr/rdir.php?w=221309

---Movies---
Culture Vulture says A History of Violence, a new film by
David Cronenberg, is a dark and disturbing, yet riveting and
insightful narrative, which builds in momentum from start to
finish.
  http://MagPortal.com/nr/rdir.php?w=221477
  similar: http://MagPortal.com/cgi/sim.cgi?w=221477
Flightplan, which takes place on a 474 jet plane, is one of
the lamest psychological thrillers to come along in a while,
according to Culture Vulture.
  http://MagPortal.com/nr/rdir.php?w=221428
  similar: http://MagPortal.com/cgi/sim.cgi?w=221428

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---Science---
Scientific American says Lisa Randall's thinking on higher
dimensions, warped space and membranes catalyzed ideas in
cosmology and physics.  It might even unify all four forces
of nature.
  http://MagPortal.com/nr/rdir.php?w=221722
  similar: http://MagPortal.com/cgi/sim.cgi?w=221722

---Misc---
DailyCandy says that McPhee.com will not only feed your lust
for useless items, it will actually deepen it by showing you
things you never even imagined could exist.
  http://MagPortal.com/nr/rdir.php?w=221455