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U.S. Banker April 2002	Tougher On The Big Boys Being bigger is not necessarily better for corporations seeking loans from their banks. A study by the Association for Financial Professionals indicates that banks are putting heavy pressure on their biggest borrowers to throw more business the banks' way. Or else: No credit...
U.S. Banker August 2001 Mark Bruno	Unisys Taps SPSS for Analytics Assistance Banks will be able to use the software to determine strategies that initiate cross-selling.
Bank Technology News July 2001 David Rountree	Banks' Embrace Gains Urgency Sure, staff meetings are no fun in a testy economy, but at least "contact" efforts have a pulse...
Bank Technology News March 2001 David Rountree	Up Today, Up Tomorrow Banks appear determined to sustain their leadership in technology as the virtual world creates ever new real-world threats to their traditional business models.
Bank Technology News March 2002 Karen Epper Hoffmann	Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential...
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
InternetNews December 21, 2007 Kenneth Corbin	A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology.
Bank Technology News November 2001 David Rountree	Importance of Online Banking While generally satisfied with the services they're using today, corporations are on the lookout for more and better Web banking capabilities...
U.S. Banker August 2001 Mark Bruno.	Technology Demand is There, But Spiel Must be Real Banks re-evaluate spending on technologies such as online banking, e-wallets, etc.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
Bank Technology News December 2001 Brian O'Connell	ATMs Get Web Savvy Banks and retailers have found a new service channel with which to lure consumers...
U.S. Banker November 2007 Lee Conrad	In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007.
Bank Systems & Technology May 21, 2007 Katherine Burger	Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs.
U.S. Banker July 2006 Rebecca Sausner	Surcharge-Free ATMs Help Smaller Banks Compete Are community banks driving the new trend toward surcharge-free ATMs for all customers? They're certainly at the forefront-and not questioning that strategy.
The Motley Fool August 15, 2006	Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.
U.S. Banker June 2007 Lee Conrad	Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.
The Motley Fool January 23, 2006	All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.
U.S. Banker June 2007 Lee Conrad	Weighing Customization Against 'Bank-in-a-Box' Solutions The ability to customize IT platforms could help small banks differentiate themselves, but they must be careful not to bite off more than they can chew. Partial outsourcing may do the trick.
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz	Prepping for Prime Time For technology, the world of banking can be likened to a major movie production in which scores of actors clamor for only a few coveted spots. There are, however, scattered among the extras, a few stars waiting for someone with a careful eye to recognize their potential.
Bank Systems & Technology November 1, 2006 Phil Britt	Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.
Bank Technology News May 2001 David Rountree	Advertising Via ATM: Make It Quick Advertising using ATMs represents a viable revenue opportunity, recent consumer research indicates. But pity the bank that makes its customers wait longer in order to pitch them at the automated teller machines...
Bank Technology News December 2002	By the Numbers With more nonbanks taking a shot at the payments industry, the benefits of account-to-account (A2A) transfer services far outweigh the risks.
U.S. Banker February 2002 Mark Bruno	ATMs Learn New Tricks Visually impaired people have learned how to bank at ATMs the hard way, but talking ATMs represent a very real solution to a problem that has plagued automated banking for years...
CFO October 1, 2006 Fink & Durfee	The 2006 CFO Survey of Trends in Banking Finance executives' concerns about the banking industry.
AskMen.com April 29, 2001 Luis Rodrigues	How To Avoid ATM Fees We've all heard about the dreaded ATM fees. Everyone talks about how bad and how ridiculously high they are, but forgets how convenient and fast they really are...
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup.
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler	What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.
The Motley Fool September 7, 2005	How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.
Bank Technology News September 2006	Performance Of Small Banks Tells Only Part of Their Story The performance of community banks is often an afterthought when talk of what makes the banking industry tick gets going.
Insurance & Technology November 12, 2007 John Macaluso	Banks Should Consider Extending SOA With BPM Banks should consider extending SOA technologies with business process management strategies.
Bank Technology News September 2001 Karen Epper Hoffman	Small Businesses Make Big Impression Once largely overlooked by the banking industry, SOHOs are gaining numbers -- and attention from FIs...
Bank Technology News January 2003 John Adams	How the Universe of COSMOS Was Brought Under Control Citigroup's two-decade march of acquisitions has created a global banking network that is disjointed and fragmented, largely because of an antiquated system called COSMOS. An overhaul would modernize its banking empire and enable Citi to deal with rapidly changing needs. Enter Jeff Berg.
AskMen.com March 2, 2003 Dan Carter	5 Not-So-Obvious Banking Fees After reading this article, you'll have a heads-up on where banks get you good and how you can avoid extra costs as much as possible.
Bank Technology News September 2001 Patricia A. Murphy	Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude...
Bank Systems & Technology August 24, 2006 Phil Britt	Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.
Bank Technology News April 2001 David Rountree	Customers Blast Service in Exit Poll at Branches A consulting firm recently button-holed U.S. bank customers as they were leaving branches of major institutions on both coasts and the Midwest. The results of the poll are enough to make a marketing executive weep openly...
U.S. Banker October 2001 Mark Bruno	Questions About Aggregation Experts are asking whether investments in aggregation technology are paying off. Is your bank burning money by investing in aggregation? Some experts say yes...
U.S. Banker January 2002 Mark Bruno	Not All Bad Yes, banks are firing thousands of employees. And yes, we're in a recession. But not all is bad. Some banks see this as the time to do some hiring...
Bank Technology News May 2001 Maria Bruno	E-Mania Takes Community Banks by Storm According to Grant Thornton, community banks must commit to big changes, or else...
Bank Systems & Technology June 26, 2006 Maria Bruno-Britz	Lands of Opportunity The international opportunities for U.S. banks with the right IT and know-how can be huge, provided they follow the appropriate strategy.
Bank Technology News August 2003	By The Numbers One of the major effects of check-image exchange is the eventual elimination of the float. The annual value of the float is about $5 billion, say banks, even in today's low-rate environment.
Bank Systems & Technology December 1, 2005 Deena M. Amato-McCoy	The Blended IT Team According to a recent study, North American banks are increasing their technology spending.
Bank Technology News February 2003 John Adams	Better Late Than Never From where he sits, FORUM Credit Union CIO Doug True finds winning the battle between credit unions and banks means occasionally thinking like a bank -- and a very forward-looking bank at that.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Corporates' Wishes Are Banks' Commands Between industry consolidation and the entrance of new players in the market, banks have their work cut out for them when it comes to serving business customers and meeting their demands.
U.S. Banker October 2002 Holly Sraeel	Banking Gets Its Break. Will Players Capitalize on It? In the wake of scandals involving corporations and Wall Street, banks with solid reputations have an opportunity to get a leg up on nonbank rivals.
U.S. Banker August 2005 Michael Grebb	Climbing Another Ladder Rung Customers want speed and have no patience for inconsistency among channels. That's reason enough for banks to fully combine their silos once and for all.
Bank Technology News May 2001 Maria Bruno	CoreProfit Tackles Profitability from the Bottom Up Company turns profitability models upside down so that banks look at customer costs first...
Bank Technology News May 2002 David Rountree	CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day...
Bank Technology News June 2007 Glen Fest	Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years.
Bank Technology News July 2005 Glen Fest	On-Line Banking: Access to Funds Can Be Immediate Wachovia is the latest of the big banks to introduce immediate opening and funding of on-line accounts. Vendors are hoping for something to click with small banks soon.