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CRM February 5, 2013 Kelly Liyakasa	HootSuite Integrates with Socialcast Social media management system HootSuite has added enterprise social collaboration platform Socialcast to its app directory, further adding to the buzz around social collaboration being a top IT trend for 2013.
InternetNews July 12, 2010	Dynamics CRM 2011 Beta Due in September Among the new features for beta testers of Microsoft's CRM software will be stronger integration with Outlook and SharePoint.
InternetNews July 12, 2010	Microsoft Reveals Details of Dynamics CRM 2011 The first public beta of Microsoft's customer relationship management software, with stronger integration among other features, is coming this September.
CRM November 1, 2012 Judith Aquino	Microsoft to Update Dynamics CRM Enhancements include more social and video collaboration capabilities.
CRM June 6, 2012 Judith Aquino	HootSuite and HubSpot Join Forces The partnership will tie social media activity to lead generation and campaign efforts
CRM December 11, 2012 Kelly Liyakasa	Nimble Integrates with HootSuite Social Profiles Move will foster deeper social selling and engagement opportunities.
CRM January 23, 2014 Sarah Sluis	HootSuite Acquires Social Analytics Vendor uberVU The uberVU acquisition bolsters HootSuite's enterprise offering.
CRM June 2013 Leonard Klie	Microsoft Opens Up at Convergence Company comes out of its cocoon to help customers get the most value from IT investments.
CRM June 15, 2012 Leonard Klie	Microsoft Rumored to Be Buying Yammer Microsoft has reportedly agreed to acquire business private social network services provider Yammer for $1.2 billion, The Wall Street Journal reported late yesterday, citing unnamed sources close to the deal.
CRM October 30, 2012	Yammer Announces Deeper Microsoft Dynamics CRM Integration Yammer also announces expanded partner ecosystem with additional industry integrations.
CRM July 2, 2013 Leonard Klie	Microsoft Plans New Dynamics CRM Version for Fall Release The new fall 2013 version features a new user interface, greater integration with social and collaboration tools, and more mobile support.
InternetNews February 17, 2011	Microsoft Expands Dynamics CRM 2011 Options The initial release of Dynamics CRM 2011 ran in Microsoft's cloud, but now the software giant is giving customers more options.
CRM September 9, 2011	Live Chat Software Is Now Integrated with Microsoft Dynamics CRM Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version.
InternetNews May 18, 2011	Yammer Links Social Tech with Enterprise Apps New features lets enterprise networks integrate Yammer social networking and collaboration with their document management systems and business applications.
CRM September 10, 2015	Talkwalker Integrates with Hootsuite The integration provides one platform for social media management and analytics.
CRM September 24, 2013 Sarah Sluis	Simplify360 Announces Integration with Salesforce.com Update will let companies create leads or cases from social media conversations.
CRM September 16, 2014 Leonard Klie	Microsoft Previews Dynamics CRM 2015 Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively.
CRM September 10, 2014	Hootsuite and Contactzilla Team Up The partnership between Hootsuite and Contactzilla brings social listening to contact management.
CRM August 30, 2013	SugarCRM Teams up with HootSuite The SugarCRM app for HootSuite helps sales and customer service teams engage and create new leads and cases directly from social media messages and profiles from within the HootSuite dashboard.
CRM June 2015 Michael Vickers	Is Your CRM System Social Media Friendly? Empower collaboration to create customized experiences
CRM June 2, 2014	Microsoft Updates Dynamics CRM Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity.
CRM November 29, 2011	Altitude Software Releases Microsoft Dynamics CRM 2011 Connector The latest release unleashes productivity in sales teams with contact automation and improves the customer experience with unified contact history.
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CRM May 2015 Leonard Klie	At Microsoft Convergence, Dynamics CRM Gets a Major Overhaul for 2015 Microsoft's user conference highlights product launches and integrations around its CRM line.
InternetNews January 19, 2011	Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version.
CRM July 18, 2010 Lauren McKay	Microsoft Puts a 2011 Face on Dynamics CRM At its Worldwide Partner conference, Microsoft presented partners with an application marketplace and a slew of new capabilities for Microsoft CRM users.
CRM August 11, 2015	Melissa Data Brings Global Address Verification to Microsoft Dynamics CRM Data quality integration enables users to cleanse, verify, and enhance international customer data.
CRM May 15, 2015	PowerObjects Announces PowerAttachment for Microsoft Dynamics CRM PowerObjects' new PowerAttachment add-on for Microsoft Dynamics CRM syncs attachments with SharePoint and can be configured for some or all entities.
CRM November 18, 2011	New Maximizer CRM 12 Goes Mobile and Social New release also contains expanded business intelligence functionality.
InternetNews March 15, 2007 Andy Patrizio	Ballmer Pushes The Dynamic in SaaS First promised last year, Dynamics CRM as a service looks and behaves just like the on-premises version.
CRM December 4, 2012	Microsoft Updates Dynamics CRM Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins.
InternetNews May 11, 2010	SharePoint Could Shape Firms' Office 2010 Plans SharePoint collaboration server heads for next release with a host of new features Microsoft is pitching to enterprise clients.
CRM September 11, 2015 Leonard Klie	Microsoft Introduces Updates in Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 will feature enhancements in productivity, intelligence, mobility, and customer service.
CRM February 6, 2012	Microsoft Unveils Microsoft Dynamics CRM Mobile Microsoft Dynamics CRM service update will include a new, cloud-based, cross-platform, native mobile application.
CRM November 1, 2013 Leonard Klie	Nimble Integrates with Hootsuite for Social Selling New Nimble Contacts widget for HootSuite enables business teams to access customer and prospect data right from within the social media monitoring app.
CRM July 2003 Martin Schneider	Getting IT Together Integration is a four-letter word in the world of CRM, but it doesn't have to be. What follows are the real issues behind integrating CRM solutions with an enterprise's existing systems, and how to simplify what could otherwise grind CRM initiatives to a halt.
CRM February 10, 2014	PowerObjects Releases PowerSocial, an Dynamics CRM Add-on for Social Media Management PowerSocial Users can post and monitor Twitter and LinkedIn messages directly from Microsoft Dynamics CRM.
CRM March 20, 2013 Leonard Klie	Microsoft Wants to Take CRM Everywhere The company's stated goal is to support business users wherever they are and on whatever devices they're using.
InternetNews October 28, 2005 Jim Wagner	Dynamics Beta Debuts Partners will get an early look at Microsoft's new CRM offering, re-branded under the new Dynamics product line.
InternetNews December 28, 2010	Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles.
InternetNews December 18, 2007 Stuart J. Johnston	Microsoft Dynamics CRM 4.0 Ready for Download Microsoft is releasing for download this week the latest update to its customer relationship management package.
InternetNews January 31, 2011	Workshare Debuts Office-SharePoint Tie-in Firm specializing in file-comparison and document-collaboration tools ships new product intended to build a better pipeline between Microsoft's SharePoint and Office productivity suite.
CRM January 1, 2006 David Myron	Microsoft 3.0 Is a Go The company beats the release's expected launch date with aplomb. Microsoft Dynamics CRM 3.0 comes chock full of upgrades and adds much needed marketing functionality.
CRM March 25, 2015	Good Technology Adds Data Security to Microsoft Dynamics CRM New version provides app-level security on corporate-owned or personal iPads.
Search Engine Watch August 19, 2010 Jacob Morgan	Interactions With Transactions: Understanding Social CRM Empowering advocates and improving the customer experience is a key focal point of social customer relationship management. An introduction to the philosophy and business strategy.
CRM July 2004 Barton Goldenberg	Whose Portal is it, Anyway? CRM's next big challenge is deciding which application will rule the desktop.
CRM May 1, 2008 Marshall Lager	Is CRM Too Hard for Microsoft? Redmond's mighty software maker finally has what it needs for a great CRM program, Convergence 2008, but is it too late?
CRM June 7, 2013 Peter Chase	Five Steps to Giving Marketers Data Ownership Integration is key. Collecting data is the easy part; the real challenge comes from connecting the different types of data across multiple channels.
CRM November 4, 2014 Maria Minsker	Microsoft Dynamics Partners with Thunderhead.com; Introduces Microsoft Dynamics CRM 2015 The companies will focus on driving omnichannel engagement and breaking down silos between marketing and sales
CRM September 1, 2006 Jessica Sebor	Microsoft: Expecting a Live Baby Has the software giant's on-demand application incubated for too long? To whatever extent CRM Live succeeds, the last word may be what it says about the direction of the industry as a whole.