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CRM
August 20, 2015
Accenture Launches Advanced Analytics for Telcos New analytics applications help telecommunications services providers plan for call volume, network incidents, pricing, revenue, and IT governance. mark for My Articles similar articles
CRM
July 20, 2015
Talend Joins the Salesforce Analytics Cloud Ecosystem The new integration lets users move their data into the Salesforce Analytics Cloud. mark for My Articles similar articles
CRM
February 2012
Leonard Klie
CRM Is a High-Yield Investment Business analytics return $10.66 for every dollar spent; CRM systems return $5.60. mark for My Articles similar articles
CRM
November 6, 2012
Leonard Klie
Social Adds to CRM's Appeal Nucleus Research's Value Matrix highlights new functionality and integration capabilities. mark for My Articles similar articles
Bank Systems & Technology
February 17, 2010
Katherine Burger
Accenture and SAS to Jointly Develop, Implement and Manage Predictive Analytics Solutions Accenture SAS Analytics Group will target financial services, healthcare and government. mark for My Articles similar articles
CRM
August 2012
Van der Linden & Jain
Bringing Science to the Art of Sales Seven principles for boosting business through analytics. mark for My Articles similar articles
CRM
May 3, 2004
Hot Seat: Will Analytics Remain a Stand-alone Product or Become Yet Another CRM Module? Will analytics software continue to be a separate market segment or will its functionality be absorbed into traditional CRM suites in the future? Industry experts weigh in. mark for My Articles similar articles
CRM
April 17, 2014
FICO Acquires Big Data Analytics Technology from Karmasphere FICO will roll the acquired technology into its FICO Analytic Cloud. mark for My Articles similar articles
CRM
February 2004
Martin Schneider
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. mark for My Articles similar articles
CRM
July 10, 2015
Oren Smilansky
Accenture Releases Accenture Insights Platform With its new solution, Accenture promises rapid deployments and quickly actionable business intelligence. mark for My Articles similar articles
CRM
October 15, 2014
Leonard Klie
At Dreamforce 2014, Salesforce.com Delivers Wave Analytics Cloud Salesforce.com enters the $38 billion analytics market with the launch of its sixth cloud in the Salesforce Customer Success platform. mark for My Articles similar articles
CRM
April 27, 2012
Leonard Klie
ROI of Business Analytics Increases Significantly as Solution Matures It grows from 188 percent in initial automation phase to 1,209 percent in the predictive phase, Nucleus Research Finds mark for My Articles similar articles
CRM
February 4, 2013
Judith Aquino
SAS Rolls Out Visual Analytics for Work Groups and Midsized Businesses Self-service option includes analytics, reporting, and visualization capabilities. mark for My Articles similar articles
CRM
December 2011
Leonard Klie
SMB Hosted CRM Market Set to Triple by 2015 Rapid growth in the SaaS CRM market is paving the way for Social CRM adoption, according to new research from AMI-Partners. mark for My Articles similar articles
CRM
February 15, 2012
Leonard Klie
SAP Embraces Cloud, Mobile Solutions SAP's new focus includes product enhancements that center around mobility, hosted offerings, analytics, and databases. mark for My Articles similar articles
CRM
January 16, 2015
OpenText Acquires Actuate Actuate brings additional analytics capabilities to OpenText. mark for My Articles similar articles
CRM
August 18, 2015
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights. mark for My Articles similar articles
CRM
July 27, 2015
Oren Smilansky
Oracle Adds Functionality to Sales Cloud Enhanced dashboards, analytics, and industry specific capabilities aim to accelerate sales profits. mark for My Articles similar articles
CRM
June 21, 2012
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. mark for My Articles similar articles
CRM
July 29, 2011
Reza Soudagar
Is Vanilla Enough for You? Many large companies opt to use a cloud-based CRM point solution. mark for My Articles similar articles
CRM
September 2015
Leonard Klie
Contact Centers Continue Cloud Migration ContactBabel sees huge growth in hosted customer support mark for My Articles similar articles
CRM
August 10, 2015
MindStream Analytics Partners with Lavastorm The partnership will provide analytics software and related consulting services. mark for My Articles similar articles
CRM
August 22, 2013
Capgemini Launches Elastic Analytics on Amazon Web Services The solution provides end-to-end business intelligence and big data analytics. mark for My Articles similar articles
CRM
December 20, 2012
Kelly Liyakasa
Oracle to Acquire Eloqua for $871 Million This move foreshadows Oracle's burgeoning Customer Experience Cloud. mark for My Articles similar articles
CRM
November 2012
Leonard Klie
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. mark for My Articles similar articles
CRM
December 2013
Sri Sridharan
Customer Analytics: Moving Slowly Toward Maturity Striving for analytics gold is not a sport for amateurs. mark for My Articles similar articles
CRM
December 2013
Jim Dickie
Manage Forecasts with Metrics, Not Hunches Look to big data, sales analytics for accurate insights. mark for My Articles similar articles
CRM
January 2012
Donna Fluss
Speech Analytics in the Voice of the Customer Era A valuable application increases its role. mark for My Articles similar articles
CRM
June 20, 2014
Leonard Klie
FirstRain Introduces Personal Business Analytics for Salesforce1 FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month. mark for My Articles similar articles
InternetNews
October 20, 2010
IBM Stepping Up Security in the Cloud Recognizing that security concerns are a drag on enterprise adoption of cloud technologies, IBM is rolling out a suite of services and technologies to improve businesses' security stance. mark for My Articles similar articles
CRM
January 21, 2014
Sarah Sluis
Brainshark Releases New Analytics Dashboard, Sales and Marketing Clouds Visual interface features more robust analytics in a central location. mark for My Articles similar articles
CRM
April 2013
Barton Goldenberg
The Future Is Now for Data Analytics Turn data insights into customer excellence. mark for My Articles similar articles
CRM
March 2014
Leonard Klie
Big Data Prompts 'Analytics Everywhere' Solutions Everyday users can turn data into insight by using new software solutions. mark for My Articles similar articles
CRM
July 12, 2013
Jessica Valenzuela
Make Big Data Equal Big Sales Mobility is the modern-day pocketknife for sales reps. mark for My Articles similar articles
CRM
August 2013
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. mark for My Articles similar articles
Insurance & Technology
August 13, 2009
Anthony O'Donnell
IBM's SPSS Acquisition May Speed Insurers' Adoption of Predictive Analytics The addition of SPSS to IBM's capabilities rounds off the vendor's offering at a time when insurers are poised to invest more heavily in predictive analytics, according to industry analysts. mark for My Articles similar articles
Bank Technology News
August 2009
Rebecca Sausner
New BI's in the Clouds The movement of enterprise IT, including analytics, to the cloud follows the progression of applications as they migrate outside banks' firewalls. mark for My Articles similar articles
InternetNews
December 29, 2010
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled. mark for My Articles similar articles
CRM
June 20, 2014
Sarah Sluis
CMOs See Analytics, Real-Time Campaigns, and Mobile Investments Ahead While marketers agree that their field is undergoing huge changes, they have different opinions about what marketing will look at the end of the next five years. mark for My Articles similar articles
CRM
November 2015
Donna Fluss
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise mark for My Articles similar articles
Bank Technology News
September 2009
Rebecca Sausner
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world. mark for My Articles similar articles
CRM
November 9, 2011
Accenture Rolls Out Private Cloud Solution in Support of SAP Applications The new solution leverages new SAP technologies to lower costs and boosts performance. mark for My Articles similar articles
CRM
June 2, 2011
Brittany Farb
SaaS CRM Deployments Fuel Competition Researchers rate Microsoft and Salesforce.com as leaders within the Value Matrix, while Sage and SAP are ones to watch. mark for My Articles similar articles
CRM
May 2013
Kelly Liyakasa
Predictive Analytics: The Futurists' Formula Unlock customer insights that increase sales. mark for My Articles similar articles
CRM
May 4, 2015
TCN Launches Competitive Analytics Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform. mark for My Articles similar articles
InternetNews
November 16, 2009
IBM Rolls Out BI for Private Clouds Smart Analytics Cloud will provide more than a petabyte of data to its 200,000 employees. mark for My Articles similar articles
CRM
December 2010
Robert Wollan
Analyzing the New Customer Customer analytics are emerging as a competitive advantage mark for My Articles similar articles
CRM
June 5, 2012
Kelly Liyakasa
Oracle Acquires Collective Intellect Software giant builds out deeper cloud social offerings mark for My Articles similar articles
CRM
March 2015
The 2015 CRM Service Awards Read about the industry leaders, rising stars, and companies that have successfully implemented service customer service solutions. mark for My Articles similar articles
CRM
November 20, 2013
Genesys Enters Midmarket Space with New Contact Center Editions Three new contact center offerings cover SMBs and enterprise customers mark for My Articles similar articles