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Bank Systems & Technology February 17, 2010 Katherine Burger |
Accenture and SAS to Jointly Develop, Implement and Manage Predictive Analytics Solutions Accenture SAS Analytics Group will target financial services, healthcare and government.  |
CRM October 2015 Leonard Klie |
Analytics Advance Through the Cloud The analytics-as-a-service market is expected to grow fivefold in five years  |
CRM July 10, 2015 Oren Smilansky |
Accenture Releases Accenture Insights Platform With its new solution, Accenture promises rapid deployments and quickly actionable business intelligence.  |
CRM August 2012 Van der Linden & Jain |
Bringing Science to the Art of Sales Seven principles for boosting business through analytics.  |
CRM August 2011 Chan & Hernandez |
CRM Analytics: Shifting the Balance What's relevant to customers and sustainable for businesses?  |
CRM May 4, 2015 |
TCN Launches Competitive Analytics Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform.  |
CRM June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision.  |
CRM December 2010 Robert Wollan |
Analyzing the New Customer Customer analytics are emerging as a competitive advantage  |
CRM July 9, 2014 Maria Minsker |
Accenture Partners with Hortonworks to Expand Big Data Capabilities The companies will collaborate on making structured and unstructured databases more accessible.  |
CRM July 1, 2009 Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction.  |
CRM August 10, 2015 |
MindStream Analytics Partners with Lavastorm The partnership will provide analytics software and related consulting services.  |
CRM January 2012 Donna Fluss |
Speech Analytics in the Voice of the Customer Era A valuable application increases its role.  |
CRM November 2012 Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face.  |
CRM July 2011 Leonard Klie |
Just the Facts? Not Really Many firms use analytics data inconsistently and rely on personal experiences when engaging customers.  |
CRM August 22, 2013 |
Capgemini Launches Elastic Analytics on Amazon Web Services The solution provides end-to-end business intelligence and big data analytics.  |
CRM May 1, 2008 Christopher Musico |
Tech Solution: Price Optimization Tools Use technology to help you price products and services to stay competitive while still ensuring profitability.  |
Search Engine Watch August 24, 2009 Ron Jones |
Google Analytics 101, Part 1 How do you know if your site is accomplishing the company's goals or not? Google Analytics is a good choice to begin gaining this insight, because it provides great statistics for free.  |
Bank Systems & Technology March 9, 2010 Penny Crosman |
Accenture Launches Mobile Payment Platform This hosted, pay-per-transaction solution can connect to users on mobile operators or web sites for large-scale implementation of mobile financial services and is said to adjust to extremes of network traffic.  |
Insurance & Technology April 20, 2010 Katherine Burger |
What Insurers Can Learn from '30 Rock' As a recent episode of "30 Rock" taught us, there are always untapped markets to discover and new customers to find. Insurers that have embraced those ideas are increasingly turning to analytics solutions to help them generate growth.  |
CRM October 22, 2014 |
Logi Analytics Partners with Pivotal Logi pairs Logi Info with Pivotal's Big Data Suite.  |
CRM November 2015 Donna Fluss |
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise  |
CRM February 4, 2013 Judith Aquino |
SAS Rolls Out Visual Analytics for Work Groups and Midsized Businesses Self-service option includes analytics, reporting, and visualization capabilities.  |
CRM June 20, 2014 |
Accenture and Cloudera Partner on Data Analytics A new alliance aims to provide enhanced data analytics for real-time decision making.  |
IndustryWeek June 23, 2010 |
Forecasting the Future with Predictive Analytics Instead of using data to understand what just happened, more companies are using real-time data to anticipate what's next.  |
CRM March 30, 2012 Harris et al. |
Preparing for a New Price Paradigm Multiple channels transfer pricing decisions from retailers' to consumers' hands.  |
The Motley Fool March 7, 2008 Anand Chokkavelu |
Stock of the Week: Accenture A breakdown from a former employee, current fan.  |
CRM November 12, 2012 Judith Aquino |
Attensity Rolls Out Analytics Suite for Product Launches The New Product Introduction solution lets marketers track online sentiment around new releases.  |
CRM June 25, 2015 |
Hybris Partners with Google Analytics Partnership enables Hybris customers to implement and enhance optimization and reporting capabilities across their environments.  |
CRM March 2014 Leonard Klie |
Big Data Prompts 'Analytics Everywhere' Solutions Everyday users can turn data into insight by using new software solutions.  |
CIO December 26, 2014 Mary K. Pratt |
5 Things CIOs Should Know About Prescriptive Analytics First there was descriptive analytics, then predictive analytics. The next step is prescriptive analytics, which actually tell you the best action to take.  |
CRM September 2010 David Rich |
Marketing on a Leash Tight budgets and heightened expectations combine to pose a challenge.  |
Information Today July 14, 2015 |
Blackboard Adopts Analytics-Focused Technology for Its Applications Blackboard acquired X-Ray Analytics, a research-based, predictive analytics technology for the education community  |
CRM June 2013 Kelly Liyakasa |
Executive Demand for Data Analysis Grows CEOs re-evaluate enterprise roles, strategies to tie analytics to business values.  |
CRM July 5, 2013 Paul Jeruchimowitz |
Getting Closer to the Customer by Integrating Business Services Why the shared service model may be on its way out.  |
Information Today August 6, 2013 |
FirstRain Introduces Market Insights for Big Data Analytics FirstRain caters to enterprise sales and marketing teams with its Customer Insights analytics solution, and Market Insights is the next step in helping companies translate their marketing strategies into easily interpreted data.  |
CRM December 2013 Sri Sridharan |
Customer Analytics: Moving Slowly Toward Maturity Striving for analytics gold is not a sport for amateurs.  |
CIO July 30, 2015 Stephanie Overby |
Data analytics help food company spot bottlenecks and defects Berner Food and Beverage deploys predictive analytics to increase operational efficiency and manage product defects  |
CRM January 16, 2015 |
OpenText Acquires Actuate Actuate brings additional analytics capabilities to OpenText.  |
Search Engine Watch December 13, 2010 Nathan Linnell |
It's Time for True Social Media Analytics A social media analytics tool that brings together data from Facebook, YouTube, Twitter, social media monitoring, analytics, and advertising has the potential to drastically alter how we analyze and evaluate our social media efforts.  |
CRM April 2015 Maria Minsker |
Predictive and Prescriptive Analytics Peek into the Future A symbiotic relationship is key to a successful business intelligence ecosystem.  |
CRM February 2014 Robert Wollan |
Surviving and Thriving in a Switching Economy The $1.3 trillion "switching economy" is comprised of dissatisfied customers who are continually looking for new providers that can better address their changing needs. Here are five tips for retaining customers.  |
CRM February 2004 Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses.  |
Insurance & Technology May 27, 2010 Anthony O'Donnell |
Accenture Debuts Enhanced Technology Offerings at ACORD LOMA Insurance Systems Forum Among the systems revamped include Accenture Claim Components, Accenture Policy Components and the Accenture Life Insurance Platform.  |
Bank Technology News September 2009 Rebecca Sausner |
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world.  |
CRM April 2014 Leonard Klie |
3 Reasons to Boost Your Contact Center's Strategic Value Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate.  |
CRM May 1, 2007 Colin Beasty |
Required Reading: Analytics: A Winning New Way In Competing on Analytics: The New Science of Winning, Thomas Davenport and Jeanne Harris argue that companies need analytics to make better decisions and extract maximum value from their business processes.  |
Inc. April 2006 Max Chafkin |
Analyze This, Says Google Google is taking the growing but relatively obscure Web analytics industry by storm.  |
CRM May 2013 Kelly Liyakasa |
Predictive Analytics: The Futurists' Formula Unlock customer insights that increase sales.  |
Insurance & Technology February 6, 2008 Anthony O'Donnell |
Insurers Seek Competitive Edge Through Underwriting Analytics Underwriters have come to appreciate technology much the way agents have.  |
CRM September 17, 2014 |
FirstRain launches API to Increase Use of Predictive Analytics in Enterprise Applications The FirstRain Personal Business Analytics API delivers personalized information experiences across the enterprise.  |