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HBS Working Knowledge May 4, 2007 Jim Heskett	How Do Managers Think? Observations about doctors raise some interesting questions about how we manage.
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HBS Working Knowledge May 5, 2011	How Ethical Can We Be? Two new books, "Blind Spots" and "Scorecasting," challenge our own belief that our decision making is unbiased. Is it possible to see through our own unethical behavior?