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CRM
June 20, 2014
Leonard Klie
FirstRain Introduces Personal Business Analytics for Salesforce1 FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month. mark for My Articles similar articles
Information Today
August 6, 2013
FirstRain Introduces Market Insights for Big Data Analytics FirstRain caters to enterprise sales and marketing teams with its Customer Insights analytics solution, and Market Insights is the next step in helping companies translate their marketing strategies into easily interpreted data. mark for My Articles similar articles
CRM
August 6, 2014
Maria Minsker
FirstRain Launches FirstRain Labs, a Technology Cocreation Community An analytics-driven mobile calendar is the first tool released through the community. mark for My Articles similar articles
InternetNews
April 23, 2009
Michelle Megna
New API: Google Analytics Your Way Using the Google Analytics Data Export API you can download your analytics data through feeds to create your own dashboards, new applications you can sell or mashups that integrate your data with other business info. mark for My Articles similar articles
Information Today
January 23, 2014
D&B Joins Forces With FirstRain This long-term, strategic partnership brings together FirstRain's social and commercial intelligence content that customers can integrate into D&B's business applications such as Hoover's, D&B360, D&B Direct, and First Research. mark for My Articles similar articles
Information Today
April 29, 2013
FirstRain Releases Expanded Set of Analytics Actions for Salesforce.com Using these unique analytics-based actions, sales professionals can instantly convert useful customer analytics into the activities that increase team collaboration, improve alignment with customer strategies, and drive revenue. mark for My Articles similar articles
CRM
October 15, 2014
Leonard Klie
At Dreamforce 2014, Salesforce.com Delivers Wave Analytics Cloud Salesforce.com enters the $38 billion analytics market with the launch of its sixth cloud in the Salesforce Customer Success platform. mark for My Articles similar articles
Information Today
July 14, 2011
Paula J. Hane
FirstRain Improves Business Web Monitoring Engine The FirstRain web research engine finds, analyzes, and categorizes the latest information on companies, their markets, and business trends. mark for My Articles similar articles
CRM
November 2012
Leonard Klie
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face. mark for My Articles similar articles
Information Today
April 26, 2012
Theresa Cramer
Making Sense of Business Intelligence With FirstTweets Using Twitter as a business intelligence tool, however, has presented a lengthy list of challenges. The sheer volume of information being shared via Twitter is daunting to say the least, especially when all you have to battle the tide of information is a few keywords and hashtag searches. mark for My Articles similar articles
CRM
April 2014
Leonard Klie
3 Reasons to Boost Your Contact Center's Strategic Value Today's solutions are lower in cost, offer predictive capabilities, and require less technical know-how to operate. mark for My Articles similar articles
CRM
April 22, 2015
Maria Minsker
Evergage Integrates Its Real-Time Personalization Tool with Google Analytics The integration makes user experience reporting available on a familiar interface. mark for My Articles similar articles
CRM
November 2015
Donna Fluss
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise mark for My Articles similar articles
CRM
June 21, 2012
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision. mark for My Articles similar articles
InternetNews
July 29, 2004
Michael Singer
Data Mining For the Masses A proposed data mining spec gets the green light for J2EE-compliant application servers. Developers can learn one API and embed analytics in any application, from any vendor. mark for My Articles similar articles
CRM
June 19, 2014
Segment.io and Gainsight Partner on Integrated Customer Success Solution with Universal Analytics Layer New Gainsight Connect integration broadens the breadth of actionable customer data. mark for My Articles similar articles
CRM
July 1, 2009
Donna Fluss
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. mark for My Articles similar articles
CRM
August 2012
Van der Linden & Jain
Bringing Science to the Art of Sales Seven principles for boosting business through analytics. mark for My Articles similar articles
Information Today
September 13, 2012
FirstRain Announces New Customer Intelligence Solution FirstRain Performinator is a new subscription-based solution for easily adding strategically tuned customer intelligence to the daily lives of major accounts sales and marketing pros. mark for My Articles similar articles
CRM
February 2004
Martin Schneider
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. mark for My Articles similar articles
Information Today
May 20, 2013
D&B Introduces Hoover's Analytics for Small Business Customers Hoover's Analytics is a new product to help small businesses segment and evaluate their customers and prospects to identify new growth opportunities. mark for My Articles similar articles
Search Engine Watch
August 19, 2010
Mark Drummond
Who Owns the Social Graph? That's a Good Question! Facebook, Twitter, and LinkedIn all provide Application Programming Interfaces that allow third-party websites and programs to access and manipulate the social graph data that those services contain. mark for My Articles similar articles
Bank Systems & Technology
February 17, 2010
Katherine Burger
Accenture and SAS to Jointly Develop, Implement and Manage Predictive Analytics Solutions Accenture SAS Analytics Group will target financial services, healthcare and government. mark for My Articles similar articles
CRM
May 1, 2007
Donna Fluss
Analytics Is the Answer What do contact center managers need to generate revenue? New tools and technologies. mark for My Articles similar articles
CRM
January 2012
Donna Fluss
Speech Analytics in the Voice of the Customer Era A valuable application increases its role. mark for My Articles similar articles
CRM
November 2014
Donna Fluss
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey. mark for My Articles similar articles
CRM
April 23, 2015
AnswerDash Launches New Web Analytics Features AnswerDash Analytics provide instant insight into Web users' behavior. mark for My Articles similar articles
CRM
October 2015
Leonard Klie
The Age of Speech Analytics Is Close at Hand The Johnny-come-lately in contact centers is poised to become Johnny-on-the-spot mark for My Articles similar articles
CRM
April 2015
Maria Minsker
Predictive and Prescriptive Analytics Peek into the Future A symbiotic relationship is key to a successful business intelligence ecosystem. mark for My Articles similar articles
CRM
September 2012
Hamelin et al.
How Analytics Makes Us Smarter Turn information into insight. Data is like an uncut diamond. It needs a lot of work to obtain value in the marketplace. mark for My Articles similar articles
InternetNews
December 29, 2010
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled. mark for My Articles similar articles
CRM
May 2011
David Myron
Enter the Age of Analytics To make the best use of your time and your company's CRM investments, you must measure what you manage. mark for My Articles similar articles
CRM
October 1, 2003
Martin Schneider
Market Watch: Analytics Now that analytics has taken a secure place in the big picture of CRM, the trick for vendors is to make it more a part of the everyday workings of a CRM solution. mark for My Articles similar articles
CRM
March 2014
Donna Fluss
Speech Analytics Is an Enterprise Change Agent Expanding beyond the contact center is a challenge to overcome. mark for My Articles similar articles
The Motley Fool
December 8, 2011
Evan Niu
Siri, Do You Like Developers? There are hints that Apple may be considering opening Siri up to third-party developers. mark for My Articles similar articles
CRM
December 2013
Sri Sridharan
Customer Analytics: Moving Slowly Toward Maturity Striving for analytics gold is not a sport for amateurs. mark for My Articles similar articles
CRM
November 12, 2012
Judith Aquino
Attensity Rolls Out Analytics Suite for Product Launches The New Product Introduction solution lets marketers track online sentiment around new releases. mark for My Articles similar articles
Information Today
August 8, 2013
Cambridge Journals Online Enters API Beta Phase Cambridge Journals Online, released an API (application programming interface) so developers can use research data from all of the subjects CJO publishes in any software application they choose. mark for My Articles similar articles
InternetNews
December 2, 2005
Sean Michael Kerner
Greg Isaacs, Director, eBay Developers Program The director of the eBay Developers Program has opened up the program and its coveted API's. Where does eBay go from here? mark for My Articles similar articles
CRM
December 2010
Robert Wollan
Analyzing the New Customer Customer analytics are emerging as a competitive advantage mark for My Articles similar articles
InternetNews
October 3, 2006
Sean Michael Kerner
Google's AJAX Search API Hits 1.0 Google rolled out version 1.0 beta of the Google AJAX Search API. mark for My Articles similar articles
CRM
May 2011
Paul Hyman
Web Analytics: What's Worth Paying For? While some solutions are free, marketers sacrifice time and rich analysis. mark for My Articles similar articles
CRM
May 3, 2004
Hot Seat: Will Analytics Remain a Stand-alone Product or Become Yet Another CRM Module? Will analytics software continue to be a separate market segment or will its functionality be absorbed into traditional CRM suites in the future? Industry experts weigh in. mark for My Articles similar articles
CRM
May 1, 2007
Colin Beasty
Required Reading: Analytics: A Winning New Way In Competing on Analytics: The New Science of Winning, Thomas Davenport and Jeanne Harris argue that companies need analytics to make better decisions and extract maximum value from their business processes. mark for My Articles similar articles
Bank Technology News
September 2009
Rebecca Sausner
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world. mark for My Articles similar articles
CRM
August 20, 2015
Accenture Launches Advanced Analytics for Telcos New analytics applications help telecommunications services providers plan for call volume, network incidents, pricing, revenue, and IT governance. mark for My Articles similar articles
CRM
March 2011
Donna Fluss
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope. mark for My Articles similar articles
InternetNews
November 14, 2005
Sean Michael Kerner
Ebay Frees Its Developer API Five years after its original launch, eBay removes all fees for accessing its application programming interfaces. mark for My Articles similar articles
CRM
February 2015
Patrick Gibbons
The Risky Business of Predictive Analytics In service and sales, a proactive approach is key. mark for My Articles similar articles
CRM
February 2015
Maria Minsker
Predictive Analytics Will Be a $2.3 Billion Market by 2019 The technology is maturing to handle the influx of data from mobile devices and the Internet of Things. mark for My Articles similar articles