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Information Today April 1, 2013 Barbara Quint	Serials Solutions' Summon 2.0 Coming in June One of the most popular discovery engines -- Summon from Serials Solutions, a ProQuest company -- should be getting even more popular this summer. A new, substantially enhanced version will begin replacing the current version.
Information Today March 25, 2010	Summon Discovery Service Adds Database Recommender Feature ProQuest's Serials Solutions (www.serialssolutions.com) has added a new feature to its Summon web-scale discovery service that leads searchers to specialized databases in a library's collection.
Information Today June 3, 2014 Brandi Scardilli	Getting the Most Out of Discovery Service Here's an overview of the four major discovery services for libraries, including their newly implemented features.
Information Today July 25, 2011	Serials Solutions Releases Coverage Analysis of Summon Discovery Service Serials Solutions released a new list of key databases and packages, as well as updated comprehensive lists of the serials titles and publishers available in the Summon index, providing librarians with even greater visibility into the quality content indexed in the Summon service.
Information Today March 12, 2009	Serials Solutions' Summon Service Adds Content and Development Partners The new beta site and content additions are part of the Summon service's aggressive growth and development program in preparation for its launch mid-year.
Information Today October 18, 2012	Summon Adds Content From Elsevier Scopus, International Sources Serials Solutions, a ProQuest business, will index content in Scopus, an abstract and citation database from Elsevier, and expose its citation counts in the Summon discovery service.
Information Today June 30, 2011	Serials Solutions Developing New Web-Scale Management Solution The new Serials Solutions service will address the industry's fundamental shift to electronic content, while still supporting librarians' needs to manage their print and local collections.
Information Today November 8, 2010	JSTOR and Serials Solutions Partner to Enhance Discoverability of Resources A pilot project will allow students and researchers at institutions subscribing to the Summon web-scale discovery service to automatically find their library's Summon service search box when they use JSTOR.
Information Today September 26, 2011	Summon Expands Content From Oxford University Press It is now indexing both the metadata and full text of Grove Art Online (available via Oxford Art Online), Grove Music Online (available via Oxford Music Online), and other reference works.
Information Today January 11, 2010 Paula J. Hane	EBSCO Publishing Releases Its EBSCO Discovery Service EBSCO is going head to head with the Summon service from Serials Solutions, which has content agreements with ProQuest, Gale, LexisNexis, and others.
D-Lib June 2004 Norbert Lossau	Search Engine Technology and Digital Libraries: Libraries Need to Discover the Academic Internet If libraries do not want to become marginalized in a key area of their traditional services, they need to acknowledge the challenges that come with the globalization of scholarly information, the existence and further growth of the academic internet .
Information Today January 26, 2009 Barbara Quint	Single Interface Library Service From Serials Solutions: The Summon Referred to by Serials Solutions staff as a "unified discovery service," the new interface provides a single search box -- a la Google -- that can reach out to all the digital sources available through library licensing and all the digitally identified physical resources
Information Today May 16, 2005 Barbara Quint	Library Collections Linked on Google Scholar for Free The Google Scholar project has responded to the complaints of many academic and research librarians by expanding its usefulness for campus-based users. Any library using OpenURLs and meeting Google Scholar's conditions can join the program.
Information Today September 23, 2010	Web of Science Now Available With Summon Web-Scale Discovery Service Serials Solutions, a business unit of ProQuest LLC, announced the integration of content from the Thomson Reuters' subscription-based Web of Science service with its Summon web-scale discovery service.
ONLINE Mar/Apr 2009 Nelson et al.	FEATURE: Implementing Federated Search at the University of Wyoming The allure of federated searching is potent in academic libraries. Students and faculty want to streamline their searching across web-based search engines, library collections, and the bibliographic databases to which the library subscribes.
Information Today March 4, 2013	OCLC and ProQuest Collaborate to Enhance Library Discovery Metadata will be shared across some of the world's most-widely used library resources, enriching the discoverability and comprehensiveness of all the services.
Information Today June 10, 2002 Barbara Quint	QuestionPoint Marks New Era in Virtual Reference QuestionPoint stems from an arrangement between the Library of Congress' Public Service Collections Directorate and OCLC to provide libraries with access to a growing collaborative network of reference librarians in the U.S. and around the world.
Information Today July 13, 2009 Marydee Ojala	ProQuest Proposes Pathway to New Platform ProQuest announced an "all-new platform" that would "redefine the search experience for library users around the world." The platform, which is as yet unnamed, will be introduced sometime in the first half of 2010.
Information Today April 7, 2011 Barbara Quint	HathiTrust Discovers Serials Solutions' Summon and Vice Versa Sometime this summer, Summon will begin offering full-text access through its discovery service with content matched to individual library holdings.
Searcher September 2004 Coffman & Arret	To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work.
Information Today February 4, 2013	Summon Service Slated to Index SciELO Ebook Titles Serials Solutions, a ProQuest business, is working with Scientific Electronic Library Online to index its ebook collection in the Summon discovery service.
D-Lib Jul/Aug 2000 William Y. Arms	Automated Digital Libraries: How Effectively Can Computers Be Used for the Skilled Tasks of Professional Librarianship? Must access to scientific and professional information always be expensive, or is it possible that digital libraries might change this sad situation?
ONLINE May/Jun 2003 Mick O'Leary	QuestionPoint Fortifies Libraries in Internet Age QuestionPoint puts the collective expertise of libraries around the world at the service of an individual reference question. It promises to help libraries regain "information market share" from the public Web.
D-Lib February 2003 Jeffrey T. Penka	The Technological Challenges of Digital Reference: An Overview This discussion of technological challenges associated with digital reference focuses on challenges libraries face in establishing and supporting an efficient, patron-focused digital reference service, based on library values.
Information Today February 10, 2011	ARTstor Images Discoverable Through Serials Solutions' Summon Service ARTstor Digital Library provides more than 1 million images in the areas of art, architecture, humanities, and sciences with a set of tools to view, present, and manage images for research and pedagogical purposes.
D-Lib September 2000	To the Editor Letters received in response to the story, Automated Digital Libraries: How Effectively Can Computers Be Used for the Skilled Tasks of Professional Librarianship?
Searcher September 2008 Stephen Abram	Evolution to Revolution to Chaos? Reference in Transition Those of us who prepare for an emerging new world balance of personal service -- virtual, in-person, and computer-mediated -- will be better prepared than those who wait and see. It's a new Renaissance in libraries.
Information Today March 2001 Laverna Saunders	Building the Virtual Reference Desk The distribution of electronic full text to users wherever they are has resulted in fewer transactions at the reference desk. Librarians, therfore, are eager to learn about using developments in digital reference services as a strategy for reaching patrons...
D-Lib June 2000 Diane Nester Kresh	Offering High Quality Reference Service on the Web Today's researchers need to find quickly information that is usable, relevant, authoritative and verifiable. To meet that need, libraries must adapt our traditional strengths of acquiring, describing, and serving information to an environment that is not bound by time or physical place...
Information Today December 20, 2012	Summon Service to Index Content From German Publishers Serials Solutions, a ProQuest business, announced that the company is working with several German publishers to index their scholarly content in the Summon discovery service.
Information Today July 18, 2011	Summon Adds Hoover's Company Records Featuring profiles of more than 40,000 companies, 600 industries, and 225,000 key executives, Hoover's Company Records is a leading electronic distributor of information about U.S. and global companies, industries, and the people who lead them.
D-Lib September 2006 Choi & Rasmussen	What Is Needed to Educate Future Digital Librarians: A Study of Current Practice and Staffing Patterns in Academic and Research Libraries Digital libraries are the future of academic and research institutions, and digital professionals will be required to have more breadth and depth of knowledge and skills across the dimensions of traditional library knowledge, technology, and human relations.
D-Lib October 2007 Anna Gold	Cyberinfrastructure, Data, and Libraries, Part 2: Libraries and the Data Challenge: Roles and Actions for Libraries Once libraries and librarians have forged new partnerships with scientists and data managers, then they will be truly integral to the stewardship of data as a vital part of the scholarly record.
Information Today July 22, 2014	ProQuest Integrates Flow and Summon Services Researchers have persistent access across both platforms, which allows them to save reference citations, collaborate with colleagues, and share content.
D-Lib February 2003 Janes & Silverstein	Question Negotiation and the Technological Environment People seeking answers or providing them now have many more options for "question negotiation", in the broadest Tayloresque sense. Consulting an information professional continues to be one of those options. In fact, such professionals can now be much more accessible.
Searcher October 2003 Marylaine Block	How Librarians Can Manage the Unintended Consequences of the Internet The unrestrained freedom of the Net has caused conservative organizations and staid, sober lawmakers to view libraries as pornography parlors and librarians as corrupters of youth. As a result, librarians have borne the brunt of an astonishing amount of ill-advised and unconstitutional legislation.
D-Lib March 2003 Susan Gibbons	Building Upon the MyLibrary Concept to Better Meet the Information Needs of College Students Librarians cannot afford to be complacent in the knowledge that college students consider it easier to find resources using the Internet than by using the library.
Information Today October 6, 2015 Brandi Scardilli	Four Discovery Services to Watch It's time for a look at some tools that may not be as well-known as the previously covered EBSCO Discovery Service, Primo, Summon, and WorldCat Discovery Services.
D-Lib January 2002 Suzana Sukovic	Beyond the scriptorium: The Role of the Library in Text Encoding Development of electronic textual resources means dealing with documents in new ways and on different levels, often involving work on a document's content through text encoding. This development challenges the library's assumed position in the research process...
D-Lib October 2000	In Brief The Digital Performance Archive... Eprints.org Software for Creating Institutional and Individual Open Archives... SciELO - a Model for Cooperative Electronic Publishing in Developing Countries... Librarians agonize over which journals to cancel when library budgets can't keep up... etc.
Information Today July 20, 2009 Paula J. Hane	EBSCO Builds on EBSCOhost Platform With New Search Services Providing a single point of access to a broad range of library materials seems to be emerging as the Holy Grail of the library world.
Searcher August 2002 Cynthia L. Shamel	Building a Brand: Got Librarian? Librarians need to do a better job of getting their message out (and conveying a sense of their usefulness) to the business community at large.
Information Today August 3, 2009 Paula J. Hane	Library Reference Services Are on an Info Quest The patrons of approximately 50 libraries from all over the U.S. are now able to text a question from their mobile phones to 309-222-7740 and a "real, live librarian" will respond within minutes.
Searcher June 2010	The Care and Feeding of Vendors How can we info pros working for clients, especially those of us working in libraries with still influential budgets, push, prod, coax, urge, nudge, nag, coerce, lure, whatever, our vendor partners toward the light?
Searcher August 2004 Coffman & Arret	To Chat Or Not to Chat --- Taking Another Look at Virtual Reference, Part 1 Add it all up and one can see that virtual reference built on chat technology is a pretty expensive proposition.
Searcher April 2012 Steve Coffman	Feature: The Decline and Fall of the Library Empire The past 30 years of library history is littered with projects and plans and sometimes just dreams of ways the library might play a more pivotal role in the digital revolution that continues to transform the information landscape around us.
ONLINE November 2000 Mick O'Leary	Grading the Library Portals The ideal library portal will have the most thorough coverage possible in several areas of the library profession for all types of libraries...
Information Today February 11, 2010	AskColorado Goes Live With InstantService Colorado's statewide virtual reference cooperative, AskColorado, debuted its revamped service using new software from InstantService, a Seattle-based company that provides integrated chat, email, and knowledgebase solutions to businesses and call centers.
Information Today March 18, 2013	Serials Solutions Partners With Wolters Kluwer Health Serials Solutions, a ProQuest business, and Wolters Kluwer Health announced that Lippincott Williams & Wilkins content available on the Ovid institutional research platform will be indexed in the Summon discovery service.
Information Today June 27, 2011 Barbie E. Keiser	EPA Releases Its National Library Network Strategic Plan FY2012-2014 This is a 3-year strategic plan which addresses four key areas -- EPA library network governance, services, collections (electronic and physical), and communications outreach and training.