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CIO
September 1, 2005
Stephanie Overby |
Backsourcing Pain JPMorgan Chase's decision to first outsource IT and then bring it back in-house stands as a cautionary tale for any CIO considering an outsourcing megadeal.   |
CIO
June 1, 2004
Susan H. Cramm |
Desperation Outsourcing We've all seen desperation outsourcing rationalized under the guise of strategy. But these "strategic initiatives" really are ham-handed attempts at rectifying larger ills |
InternetNews
September 15, 2004
Clint Boulton |
IBM Loses JPMorgan Outsourcing Deal The financial services firm will regain control over its data centers, help desks, distributed computing, data and voice networks, as well as 4,000 employees and contractors. |
CIO
October 1, 2005
Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
CIO
March 1, 2003
Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
CFO
December 1, 2004
Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
CIO
February 1, 2006
Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
CIO
August 1, 2002
Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
Bank Systems & Technology
October 28, 2004
Cristina McEachern |
Cancellation of JPMC-IBM Deal Not the Start of Trend The financial services industry will likely continue to increase its outsourcing to third-party providers in the U.S. and abroad. |
CIO
May 10, 2012
Stephanie Overby |
5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics. |
CIO
March 1, 2003
Stephanie Overby |
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s? |
Global Services
January 1, 2008
Blackman & Schweyer |
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Bank Technology News
May 2007
Glen Fest |
IT Consulting: Capgemini Banking on Renewed Cred The bank's comeback strategy relies on building bank clients. |
InternetNews
January 28, 2004
Erin Joyce |
Big Blue Orchestrates New On-Demand Menu Project Symphony, IBM's range of virtualization services, is now ready for its close up with customers. |
InternetNews
January 9, 2008
Larry Barrett |
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
InternetNews
April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Bank Technology News
February 2002
Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
BusinessWeek
June 5, 2006
Steve Hamm |
IBM Wakes Up to India's Skills IBM is ramping up operations with cutting-edge projects while using more low-cost, high-value local labor |
Global Services
November 29, 2007 |
The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance. |
Bank Technology News
March 2006 |
CIO Survey Indicates Big Change On Their Horizon The first-year survey of CIOs based in the U.S. found they face "enormous transformation" in their business. |
InternetNews
January 16, 2004
Colin C. Haley |
Nokia Dials in IBM for IT Services Big Blue inks a $247M IT support contract with Nokia. Similar deals helped it post impressive Q4 earnings yesterday. |
Bank Systems & Technology
April 20, 2009
Maria Bruno-Britz |
IBM's Services Group Expands Bank Relationships Globally Both Daishi Bank and National Bank Financial have signed on to extend existing IT and outsourcing agreements with IBM. |
InternetNews
January 2, 2004
Sean Michael Kerner |
IBM On-Demand Hits Target A big customer win for Big Blue's on-demand computing initiative. |
InternetNews
February 4, 2004
Colin Haley |
Seeking Savings, Sprint Turns to IBM To offset lagging wireline business, the carrier awards a multi-billion-dollar call center outsourcing contract to Big Blue. |
CIO
December 16, 2009
Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
CIO
November 15, 2005
Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
Insurance & Technology
June 16, 2004 |
Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from. |
Global Services
July 29, 2007
Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
InternetNews
January 28, 2004
Jim Wagner |
EDS Contracts, Expands Workforce The outsourcing heavyweight will beef up where the outsourcing jobs are overseas. |
Global Services
August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. |
Global Services
October 31, 2008
Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
InternetNews
April 7, 2004
Sean Michael Kerner |
IBM Said To Get Bigger India footprint Big Blue seen buying major call center operation as the outsourcing remains all the rage. |
CIO
November 14, 2012
Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Wall Street & Technology
June 13, 2006 |
Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CRM
January 1, 2007
Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
InternetNews
February 24, 2006
Paul Shread |
Optovia Dials Up Long-Distance Recovery Optovia Corp. has unveiled technology that could make it easier for data centers to replicate data over long distances. |
CIO
August 5, 2014
Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
InternetNews
June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
Bank Systems & Technology
December 1, 2006 |
Executive News Robinson Promoted At Fifth Third... Strassle Named Saxo CIO... Gaasche to Head SunGard Division... etc. |
The Motley Fool
April 5, 2010
Selena Maranjian |
Outsourcing Never Left This disturbing trend can also be profitable. |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Bank Systems & Technology
February 24, 2010
Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
CRM
April 28, 2014
Maria Minsker |
IBM Launches Cloud Marketplace for the Enterprise at IBM Impact The new offering represents a 'consumerization of the cloud.' |
