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CIO
August 1, 2011
Stephanie Overby
CIOs Lack Adequate Cloud Computing Knowledge Cloud computing adoption is increasing rapidly, but CIOs' ability to structure and manage these deals is not keeping pace. mark for My Articles similar articles
CIO
March 9, 2012
Stephanie Overby
IT Service Providers and Customers Battle Over Data Breaches IT outsourcing providers and their customers are fighting hard over data security liability limits at the negotiating table, and the issue is going to get more contentious in the cloud. mark for My Articles similar articles
Global Services
October 27, 2008
Imrana Khan
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. mark for My Articles similar articles
CIO
October 19, 2012
Stephanie Overby
Cloud Services Continue to Shake Up IT Outsourcing Industry Growth in business-provisioned cloud contracts, particularly in HR, could outpace traditional IT outsourcing, rattling traditional IT service providers. mark for My Articles similar articles
InternetNews
June 3, 2010
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. mark for My Articles similar articles
Global Services
November 29, 2007
The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
David I. Sheinfeld
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. mark for My Articles similar articles
HRO Today
Dec 2007/Jan 2008
Andy Teng
The Sound of Silence With the start of a new year the HRO market is reassessing outsourcing strategies and opportunities. Signs of a stronger 2008 are in the works. mark for My Articles similar articles
HRO Today
Jul/Aug 2008
Andy Teng
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. mark for My Articles similar articles
HRO Today
Mar/Apr 2008
Neil McEwen
Energizing the HRO Marketplace As multi-process HRO struggles during a lull in the market, providers need to figure out how to instill confidence into potential clients. Now is not the time for caution. mark for My Articles similar articles
Insurance & Technology
June 16, 2004
Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from. mark for My Articles similar articles
Global Services
January 1, 2008
Blackman & Schweyer
Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it. mark for My Articles similar articles
Global Services
December 2, 2008
Phil Fersht
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Bob Cecil
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. mark for My Articles similar articles
InternetNews
December 6, 2010
Cisco, BMC Partner on Cloud Platform In a joint arrangement, Cisco's uniform service delivery hardware will be paired with BMC's Cloud Lifecycle Management technology in an integrated platform. mark for My Articles similar articles
Global Services
November 29, 2007
The Future of Deal Structures The global commercial outsourcing industry will produce $74 billion in revenue for the participating providers in 2007. The industry is growing at a rate of 4% to 5% per annum, and there are almost 2,000 active outsourcing agreements in place today. mark for My Articles similar articles
Bank Systems & Technology
February 24, 2010
Steve Martin
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. mark for My Articles similar articles
Wall Street & Technology
January 23, 2007
A Fresh Look at Outsourcing Contracts With the pioneers of IT and business process outsourcing operating under contracts that were enacted five to 10 years ago, the time has come for outsourcing agreements to be refreshed. mark for My Articles similar articles
Global Services
August 14, 2008
Phil Fersht
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. mark for My Articles similar articles
CFO
November 17, 2003
Polly Schneider Traylor
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. mark for My Articles similar articles
CIO
April 15, 2011
Stephanie Overby
Don't Buy Into the Cloud-Based Call Center -- Yet The fully cloud-enabled call center is a few years off, but that isn't preventing vendors from pitching their "call center in the cloud" solutions. Here's what's really available today and five questions you should ask before signing up. mark for My Articles similar articles
Global Services
July 11, 2008
Lisa Ross
Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions. mark for My Articles similar articles
CIO
August 5, 2014
Stephanie Overby
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. mark for My Articles similar articles
Bank Technology News
December 2004
Holly Sraeel
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. mark for My Articles similar articles
Global Services
July 11, 2008
Mukherji & Singh
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM mark for My Articles similar articles
Wall Street & Technology
June 13, 2006
Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance. mark for My Articles similar articles
Global Services
March 6, 2008
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers mark for My Articles similar articles
Global Services
September 25, 2008
Sales Strategies to Succeed in a Tough Economy The basics of selling and account management do not change in a tough economy. Regardless of the level of business economic conditions, the selling teams in service provider companies only need to make some tactical adjustments to reach their revenue goals. mark for My Articles similar articles
CIO
June 13, 2011
Stephanie Overby
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. mark for My Articles similar articles
InternetNews
February 8, 2008
Judy Mottl
Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S. mark for My Articles similar articles
Global Services
November 29, 2007
The Future of Niche IT Service Providers Going forward, large IT service providers will acquire niche service providers to gain expertise in specific verticals or horizontals. mark for My Articles similar articles
CIO
April 11, 2011
Rob Lemos
How the Cloud Can Turn Toxic Technology attorney Matthew Karlyn tells CIOs how to avoid poisonous cloud contracts mark for My Articles similar articles
Global Services
May 14, 2008
Bracing up for the Slowdown The impact of U.S. slowdown will not be as severe as it was during the dotcom bust; the outsourcing industry has matured fairly well in the past seven years. mark for My Articles similar articles
InternetNews
January 9, 2008
Larry Barrett
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. mark for My Articles similar articles
Global Services
December 4, 2008
Masur & Baldia
Outsourcing in a Challenging Economy: The Multisourcing Alternative Many companies today are increasingly recognizing the possible benefits of a newer strategy known as multisourcing, which may well be a particularly effective strategy in rough economic times mark for My Articles similar articles
Wall Street & Technology
June 13, 2006
Bringing It Back Home The outsourcing pendulum is showing signs of swinging back, according to a recent survey. mark for My Articles similar articles
CIO
November 14, 2012
Stephanie Overby
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation mark for My Articles similar articles
Bank Systems & Technology
March 27, 2008
Cory Levine
Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings. mark for My Articles similar articles
Global Services
September 20, 2007
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. mark for My Articles similar articles
HRO Today
April 2008
Andy Teng
As HRO Market Evolves, Renewals Reflect Changes With the benefit of hindsight, buyers and providers head into the next generation of HR outsourcing with clearer goals and expectations regarding their enterprise engagements. mark for My Articles similar articles
Global Services
September 1, 2008
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. mark for My Articles similar articles
CFO
December 1, 2004
Don Durfee
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? mark for My Articles similar articles
Global Services
December 2, 2008
Imrana Khan
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers mark for My Articles similar articles
CIO
August 1, 2002
Lorraine Cosgrove Ware
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. mark for My Articles similar articles
Global Services
May 1, 2008
Ed Nair
The U.S. Slowdown: Survive & Thrive The global services industry had its best two quarters ever. And, the next few would be marked by measured optimism. A look at how customers and service providers plan to respond to a slowdown. mark for My Articles similar articles
Global Services
June 16, 2007
Accenture: HRO Leader in Europe A recent study has crowned Accenture as Europe's top Human Resource Outsourcing service providers. The company signed 24% (with 48% of total contract value) of total outsourcing contracts. mark for My Articles similar articles
Bank Systems & Technology
August 10, 2010
Matt Gunn
How Safe Is the Cloud? Who can access data in the cloud and how data and tasks are audited are critical issues for banks exploring cloud computing, security experts say. mark for My Articles similar articles
Information Today
March 17, 2015
Cisco and Microsoft Work on Cloud Computing Cisco extended its relationship with Microsoft for a new technology platform designed to accelerate service delivery and streamline entry into the Intercloud (a globally connected network of clouds) for cloud providers. mark for My Articles similar articles
HRO Today
Jul/Aug 2008
Atul Vashistha
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. mark for My Articles similar articles
CIO
December 16, 2009
Stephanie Overby
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. mark for My Articles similar articles