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Information Today July 14, 2011 Paula J. Hane |
FirstRain Improves Business Web Monitoring Engine The FirstRain web research engine finds, analyzes, and categorizes the latest information on companies, their markets, and business trends.  |
CRM June 20, 2014 Leonard Klie |
FirstRain Introduces Personal Business Analytics for Salesforce1 FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month.  |
InternetNews December 10, 2009 |
Yahoo Throws More Love Twitter's Way Expanded integration of relevant Twitter tweets into search results keeps pace with announcements by Google and Microsoft.  |
Information Today May 31, 2012 Barbara Quint |
Factiva Adds Real-Time Twitter Module The real-time module works inside the Factiva Snapshot news dashboard. Snapshot, still in beta and not available on the academic version of Factiva, provides monitoring for 31 industries, plus a range of other topical areas and services.  |
Information Today April 29, 2013 |
FirstRain Releases Expanded Set of Analytics Actions for Salesforce.com Using these unique analytics-based actions, sales professionals can instantly convert useful customer analytics into the activities that increase team collaboration, improve alignment with customer strategies, and drive revenue.  |
CRM September 17, 2014 |
FirstRain launches API to Increase Use of Predictive Analytics in Enterprise Applications The FirstRain Personal Business Analytics API delivers personalized information experiences across the enterprise.  |
Searcher September 2010 David Mattison |
The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries.  |
InternetNews April 2, 2009 Andy Patrizio |
Profit Potential Seen in Updated Twitter Search Users can now search through tweets for relevant keywords, giving users an idea whom to follow and Twitter a chance to monetize its service.  |
CRM June 2012 Leonard Klie |
Twitter: Hearing 140 Million Voices A growing number of brands are establishing social media command centers -- war rooms from which employees track and respond to customer comments, questions, and complaints on Twitter and other sites.  |
Fast Company Kevan Lee |
The Definitive Guide To Social Media Tools For Startups Small businesses are eager to find valuable tools that take a lot of the time and trouble out of social media marketing and that do so without costing an arm and a leg.  |
InternetNews March 11, 2011 |
Twitter Aims to Clean Up 'Fractured Landscape' New developer road-map gives thumbs down to third party Twitter clients.  |
CRM November 5, 2012 |
SocialMotus Launches Social Media Management Tool for SMBs The new application features in-depth team management and analytics.  |
CRM August 6, 2014 Maria Minsker |
FirstRain Launches FirstRain Labs, a Technology Cocreation Community An analytics-driven mobile calendar is the first tool released through the community.  |
CRM August 13, 2010 Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind.  |
Search Engine Watch June 15, 2010 Kevin Gibbons |
10 Things You Need to Know to Get Started on Twitter Doing social media badly is far worse than failing to do it. Tips on how to get started on Twitter and use it effectively to spread the word about your brand or small business.  |
Search Engine Watch September 13, 2010 Kaila Strong |
Search and Social: Are You Missing Out? Examining social media's impact on search, and how best to integrate a bit of social into your search engine marketing (or search into your social media marketing).  |
Fast Company Chris Gayomali |
Do You Write Good Tweets? Twitter Opens Its Analytics Dashboard For All Anyone can access Twitter's new analytics dashboard, which you can check out at analytics.twitter.com.  |
InternetNews March 9, 2009 David Needle |
Twitter Gets Brand-Tracking Tool Omniture says its SiteCatalyst program provides analysis of what Twitterers are saying about brands.  |
Information Today September 13, 2012 |
FirstRain Announces New Customer Intelligence Solution FirstRain Performinator is a new subscription-based solution for easily adding strategically tuned customer intelligence to the daily lives of major accounts sales and marketing pros.  |
Search Engine Watch October 12, 2010 Garry Przyklenk |
How to Get Actionable Insights From Social Media Measurement and Monitoring Tools Social media monitoring tools provide a ton of data that you can use for brand management, generating leads, business development, and customer service. Here's how to cut through the noise and find your way to big profits.  |
Entrepreneur June 2009 Francine Kizner |
Your Twitter Toolbox Apps to personalize your Twitter experience.  |
Fast Company Pavithra Mohan |
Twitter Seeks To Attract More Users With New Homepage Twitter.com will now display relevant, curated sample tweets for hot-button issues and trending topics, ranging from news to sports to entertainment.  |
Search Engine Watch November 16, 2010 Ryan DeShazer |
Making Social Search Work Today Get ahead of the curve with social search by using the tools and data available to you to identify trends. Capitalize on those trends by optimizing content, bidding on keywords, sharing news, liking the views of others, and tweeting or re-tweeting timely industry news.  |
CRM October 23, 2015 |
Trapit Launches Android App and Twitter Integration The recent moves allow salespeople to extend their sales activities to mobile and Twitter.  |
Fast Company Rose Pastore |
Twitter's New Moments Tab Shows You The Best Of Twitter Moments is a new section of Twitter that will show users curated streams of tweets around newsworthy topics, including entertainment, sports, and breaking news events.  |
InternetNews July 10, 2009 Susan Kuchinskas |
Is Sparq the Future of Twitter? New service says it's "AdWords for Twitter."  |
Fast Company David Lumb |
Twitter Wants To Overcome Its Context Problem With A New Trends Feed Twitter is retiring the Discover tab and launching a new feature called Trends. Twitter is adding Trends to its existing search function as a way for users to see the most popular hashtags and topics.  |
InternetNews August 14, 2009 |
Twitter Filled With 'Pointless Babble,' Study Finds Researcher comes to the arresting conclusion that 41 percent of the content on Twitter is "mindless" status updates.  |
InternetNews March 2, 2010 |
Google, Microsoft & Yahoo Tout Real-Time Results Representatives from the three leading search engines, Google, Yahoo and Bing, discuss and debate their strategies for bringing real-time results to their search engines.  |
CRM September 7, 2010 Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence.  |
Information Today September 22, 2011 |
FirstRain Adds Executives and LinkedIn Access to Business Web Monitoring This means you can now search for and monitor executives, find single-click connections to your LinkedIn network at any company.  |
Search Engine Watch March 21, 2011 Bas van den Beld |
Where to Get Inspiration for Blog Posts Twitter, Google Trends, comments, RSS feeds -- there are numerous ways to find blogging topics. Here are a few to get you started.  |
InternetNews September 22, 2010 |
Salesforce Chats It Up With New Collaboration Tool Chatter 2, the latest installment in Salesforce's real-time collaboration tool, adds a number of features, including filters, analytics and more Twitter-like tricks.  |
Search Engine Watch May 1, 2009 Gregg Stewart |
Should Local Marketers Get Twitterpated? The Twitter phenomenon is exploding, so is it time for local marketers to embrace Twitter? Like most new/emerging platforms, it depends on your business category.  |
CRM September 2, 2011 Duke Chung |
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience.  |
InternetNews May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now?  |
InternetNews May 15, 2009 Mike Elgan |
Does Google's Tweaks Top Twitter? Twitter Search offers more timely results while Google's "Recent results" are better filtered. The best option is to combine them. C'mon, Google: Acquire Twitter already!  |
InternetNews April 13, 2010 |
Twitter Settles on a Business Model At long last, Twitter decides to go with promoting business tweets as its core way of making money.  |
Entrepreneur December 2009 Jason Ankeny |
How Twitter is Revolutionizing Business The buzzed-about social media platform presents a direct channel to customers, a launching pad for new projects and a sounding board for innovation.  |
Search Engine Watch April 1, 2010 Mark Drummond |
Why Search Marketers Should Care About the Real-time Web What's the real-time Web all about, how does real-time search fit in, and why should you care?  |
Financial Advisor May 2009 Andrew Gluck |
Making Sense Of Twitters And Tweets You need to know about Twitter to network with other professionals, referral sources and thought leaders as well as to find new clients.  |
Information Today August 6, 2013 |
FirstRain Introduces Market Insights for Big Data Analytics FirstRain caters to enterprise sales and marketing teams with its Customer Insights analytics solution, and Market Insights is the next step in helping companies translate their marketing strategies into easily interpreted data.  |
InternetNews June 15, 2009 David Needle |
Google to Dig Deep Into Twitter? Rumors of a new microblogging search service from Google.  |
Search Engine Watch February 23, 2011 Marc Poirier |
Twitter Promoted Tweets & Accounts: A Preview An overview of what you can expect once Twitter's self-serve ad platform becomes available.  |
Search Engine Watch March 31, 2009 Carrie Hill |
How SMBs Can Optimize their Social Networking Time, Part 1 Many small business owners know that there's benefit to be had from social networking; the challenge is not spending all of your time Twittering away when you have other work that needs to be done.  |
CRM November 2014 Maria Minsker |
How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion.  |
Search Engine Watch May 15, 2009 Michael Boland |
Twitter and Local Search: A Status Update Twitter search brings structure to all the noise with an index of real time conversations. but is the excitement around Twitter causing us to force unnatural mashups, as with local search?  |
Search Engine Watch March 24, 2010 Kevin Gibbons |
Should You Worry About Real-time Search? Marketers think real time search is a flop. Google thinks it improves relevancy of search results. Who's right?  |
Fast Company Pavithra Mohan |
Twitter Is Now Surfacing Analytics In The Notifications Tab The social networking platform is toying with flagging analytics details in the notifications tab for verified users.  |
InternetNews July 2, 2009 David Needle |
Bing Brings Twitter Into the Mix Microsoft dabbles in real-time search, announcing that Bing will search some of Twitter.  |