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CRM
March 30, 2011
Leonard Klie
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks. mark for My Articles similar articles
CRM
July 17, 2012
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. mark for My Articles similar articles
InternetNews
May 3, 2011
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? mark for My Articles similar articles
InternetNews
March 4, 2011
Paul Shread
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. mark for My Articles similar articles
CRM
June 2011
Leonard Klie
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant. mark for My Articles similar articles
CRM
June 2012
Judith Aquino
Find the Right Social Media Monitoring Tool Knowing how your brand is faring on the Web is essential, but which solution is best for your organization? mark for My Articles similar articles
CRM
October 3, 2014
Sendible Launches Sendible 360 Social Media Platform Sendible 360 simplifies social media interactions for businesses. mark for My Articles similar articles
CRM
November 20, 2013
Maria Minsker
At Dreamforce Day 2, Salesforce.com Unveils the Salesforce ExactTarget Marketing Cloud ExactTarget Marketing Cloud is part of the new Salesforce1 Customer Platform, which Salesforce.com rolled out on Day 1. mark for My Articles similar articles
CRM
October 19, 2012
Salesforce.com Adds Social Analytics Partners to Marketing Cloud New offering includes mix-and-match options from 20 vendors. mark for My Articles similar articles
CRM
June 2011
Koa Beck
Radian6 Sees Cloud Computing As Future of Marketing Overshadowed by news of a deal with Salesforce.com, Radian6 user conference stresses need to engage with customers, not bombard them. mark for My Articles similar articles
InternetNews
March 30, 2011
Salesforce.com Pays $326 Million for Radian6 Salesforce.com acquires social CRM vendor in an effort to boost social media monitoring. mark for My Articles similar articles
CRM
October 15, 2012
Judith Aquino
Source Metrics Releases Integrated Social Media Tool Kit Platform offers social publishing, campaign management, monitoring features, and more. mark for My Articles similar articles
InternetNews
June 1, 2011
Salesforce.com Unveils Social Enterprise Salesforce integrates social media with its sales, call center and Chatter services, with help from Radian6. mark for My Articles similar articles
CRM
July 11, 2012
Judith Aquino
Votigo Rolls out Saas-Based Social Marketing and CRM Suite Platform includes promotions and conversation managers, analytics, and more mark for My Articles similar articles
Search Engine Watch
December 13, 2010
Nathan Linnell
It's Time for True Social Media Analytics A social media analytics tool that brings together data from Facebook, YouTube, Twitter, social media monitoring, analytics, and advertising has the potential to drastically alter how we analyze and evaluate our social media efforts. mark for My Articles similar articles
CRM
April 22, 2011
Leonard Klie
West Offers a New Social Media Suite Partnership with Radian6 enhances social media monitoring with tools for querying, analysis, and crafting customer service responses. mark for My Articles similar articles
Bank Systems & Technology
April 12, 2010
Penny Crosman
SAS Launches Social Media Analytics Analysis of positive and negative Twitter, Facebook sentiment about a bank can be integrated with CRM and other internal software. mark for My Articles similar articles
CRM
July 1, 2009
Jessica Tsai
Taking the Measure of Social Media Experts insist that social media is measurable - it just depends on how you define your metrics. mark for My Articles similar articles
Search Engine Watch
September 20, 2010
Jason Cormier
The New Business Intelligence of Social Media Social media research, monitoring, and analytics: the tools, the top five measurable attributes, and how to use this data to improve your ROI. mark for My Articles similar articles
Information Today
April 15, 2010
SAS Social Media Analytics Tool Extracts Marketing Data from Social Networks Its new enterprise solution product, SAS Social Media Analytics, will tap into online conversation data to help medium and large companies understand, predict, and act on social media data. mark for My Articles similar articles
CRM
March 4, 2011
Brittany Farb
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools. mark for My Articles similar articles
CRM
December 20, 2012
Kelly Liyakasa
Oracle to Acquire Eloqua for $871 Million This move foreshadows Oracle's burgeoning Customer Experience Cloud. mark for My Articles similar articles
CRM
August 6, 2013
Engagor Launches in the U.S., Secures $2.6 Million in Funding The provider of a real-time customer engagement, social media monitoring, and analytics platform opens a San Francisco office. mark for My Articles similar articles
CRM
May 6, 2014
Sarah Sluis
ExactTarget's Social Studio Combines Features of Radian6 and Buddy Media The new social interface is part of Salesforce.com's Exact Target Marketing Cloud. mark for My Articles similar articles
CRM
November 5, 2012
SocialMotus Launches Social Media Management Tool for SMBs The new application features in-depth team management and analytics. mark for My Articles similar articles
Search Engine Watch
March 16, 2011
Gareth Owen
Top 13 Social Media Ranking Factors for SEO Looking to carry out an investigation into whether social media is a big influencing on search engine optimization? Monitoring these social media metrics will help you base your insights on more empirical data. mark for My Articles similar articles
Search Engine Watch
August 10, 2009
Ron Jones
Developing a Social Media Strategy 101, Part 1 Using social media correctly helps companies engage audiences in new ways, be more personable, develop new connections, and maintain the ones they have. mark for My Articles similar articles
CRM
April 23, 2013
Kelly Liyakasa
Salesforce.com Unifies Social Acquisitions The launch of Social.com app weds social listening and CRM contact data. mark for My Articles similar articles
CRM
September 2011
Brittany Farb
Marketing to Communities Why old-school advertising delivers the wrong message mark for My Articles similar articles
CRM
August 18, 2015
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights. mark for My Articles similar articles
CRM
June 25, 2015
Oren Smilansky
Union Metrics Unifies Social Suite, Adds Facebook Analytics Capabilities Increased connectivity between platforms aims to give marketers insights into the key drivers of brand-related online conversations. mark for My Articles similar articles
CRM
September 2, 2011
Leonard Klie
Salesforce Continues Its Push to the Cloud Salesforce.com and its leader have both staked their reputations on cloud computing. mark for My Articles similar articles
CRM
April 16, 2015
Bronto Releases Socialite to Help Marketers Measure the Impact of Social Campaigns New software offering supports marketers on Facebook, Instagram, and Twitter. mark for My Articles similar articles
InternetNews
November 18, 2009
Salesforce Debuts a Facebook for the Enterprise At Dreamforce 2009, Benioff introduces Chatter, aimed at bridging the gap separating content, applications and people. mark for My Articles similar articles
CRM
January 13, 2012
Rich Flek
Harnessing the Power of Social Media Are you prepared to meet the challenge? mark for My Articles similar articles
CRM
April 21, 2011
Brittany Farb
Attorney Creates His Own Social Media Monitoring Tool Brand Vigil enables companies to monitor social media anywhere in page, account, and blog names. mark for My Articles similar articles
InternetNews
September 10, 2009
Salesforce.com's Next Billion-Dollar Move? With a firm grip on sales lead management, the leader in SaaS aims for the customer management market. mark for My Articles similar articles
CRM
October 15, 2014
Leonard Klie
At Dreamforce 2014, Salesforce.com Delivers Wave Analytics Cloud Salesforce.com enters the $38 billion analytics market with the launch of its sixth cloud in the Salesforce Customer Success platform. mark for My Articles similar articles
CRM
October 3, 2013
HP Adds Social Media to Customer Engagement Management (CEM) Services HP Enterprise Services today announced new and enhanced services that support enterprises in their efforts to connect with customers via social media channels all while improving the bottom line. mark for My Articles similar articles
CRM
August 23, 2013
Connor Marsden
The Role of Social CRM These channels present incredible opportunities for companies to add another dimension to understanding customers, key decision-makers, and trends that drive meaningful dialogue. mark for My Articles similar articles
InternetNews
January 15, 2009
Richard Adhikari
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution. mark for My Articles similar articles
CRM
December 2013
Sarah Sluis
Cisco Systems Turns to Radian6 to Unify Its Social Presence Social listening tool lets the technology product and service provider focus on actionable data. mark for My Articles similar articles
CRM
December 14, 2011
Judith Aquino
ClickSquared Joins Forces with Offerpop Alliance gives marketers integrated social campaigns mark for My Articles similar articles
CRM
November 18, 2015
Oren Smilansky
Salesforce.com Releases Predictive Journeys for Its Marketing Cloud Scoring and segmentation tools will enable marketers to anticipate likely customer behavior -- and engage them accordingly. mark for My Articles similar articles
CRM
May 2, 2012
C3 Customer Contact Channels Partners with Social Dynamx for Social Media Customer Care Needs C3 becomes first with advanced capabilities to manage social media conversations. mark for My Articles similar articles
Search Engine Watch
October 12, 2010
Garry Przyklenk
How to Get Actionable Insights From Social Media Measurement and Monitoring Tools Social media monitoring tools provide a ton of data that you can use for brand management, generating leads, business development, and customer service. Here's how to cut through the noise and find your way to big profits. mark for My Articles similar articles
CRM
June 7, 2010
Carlos Diaz
5 Things You Need from Your Community Management Platform Making conversations the center of innovation and business strategy. mark for My Articles similar articles
CRM
June 4, 2013
Kelly Liyakasa
Salesforce.com to Acquire ExactTarget, Round Out Marketing Cloud The $2.5 billion deal will power cross-channel marketing attribution. mark for My Articles similar articles
CRM
August 2010
Joshua Weinberger
Rising Stars: The Easy Listener A standout in the vast arc of social listening, Radian6 allows users to take a first step toward engagement. mark for My Articles similar articles
CRM
November 2014
Maria Minsker
How to Create the Right Content for the Right Social Channel Marketers should understand and leverage the unique qualities of each network to drive conversations and conversion. mark for My Articles similar articles