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Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage.   |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Insurance & Technology
May 4, 2009
Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
Insurance & Technology
February 1, 2006
Anthony O'Donnell |
Outsourcing's Not Growing Older, It's Getting Better The news about outsourcing in the global insurance industry is not that it has revealed its shortcomings, but that it has proven its reliability. And in doing so, it has matured into something beyond a mere cost-cutting play. |
Insurance & Technology
January 25, 2005 |
Deja Vu All Over Again Many of the major areas of focus for senior insurance technology executives in the coming year will be familiar ones that have become even more pressing. Insurers will boost their offshore outsourcing activities and increasingly dip a toe into business process outsourcing (BPO). |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Bank Systems & Technology
August 1, 2007
Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Insurance & Technology
August 1, 2007
Anthony O'Donnell |
Actuaries Adopt New Risk-Modeling Technologies Actuaries' collaboration with IT leads to more sophisticated tech. |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
Insurance & Technology
May 6, 2009
Anthony O'Donnell |
Wilton Re Signs $90 Million Outsourcing Contract with CSC Ten-year contract includes full back-office administration services for an additional 270,000 life policies to be converted onto the vendor's CyberLife policy admin system. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
Bank Director
3rd Quarter 2010
Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
Insurance & Technology
February 19, 2004
Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
FAO Today
Nov/Dec 2007
Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
Insurance & Technology
February 9, 2004
Greg MacSweeney |
2004 Top Insurance Business/Technology Issues This special report takes a look at some of the top business issues that insurance carriers will face this year and how technology can help make their challenges easier. |
Insurance & Technology
February 10, 2009
Anthony O'Donnell |
Business Intelligence Makes Insurers More-Competitive Risk Managers For most insurers, business intelligence means point solutions at best. But those carriers that weave analytics into the fabric of their organizations are equipped to drive more precision in pricing and greater profitability to the bottom line. |
Insurance & Technology
January 25, 2005
Cynthia Saccocia |
Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation. |
Insurance & Technology
December 8, 2009
Anthony O'Donnell |
Patni Strengthens Actuarial BPO Offerings Expanded onshore consulting, risk management, and back office actuarial services answer an industry trend toward scarcity of actuarial expertise. |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
Wall Street & Technology
November 18, 2005
Leslie Kramer |
CIO Challenge: Business Process Outsourcing As Wall Street firms reevaluate their core competencies, once-strategic business processes are now being outsourced. But deciding which processes to outsource and managing the provider relationship remain critical to success. |
Insurance & Technology
December 13, 2006
Maria Woehr |
Ready for Your Close-Up The degree to which an insurer uses customer analytics - and the effectiveness of those efforts - provides the foundation for understanding the customer and enhancing the customer experience throughout the enterprise. |
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Global Services
November 29, 2007 |
The Future of BPO The continuing implosion of the traditional organization and its underlying support-management approaches, and the emergence of virtualized businesses, will see the Business Process Outsourcing market grow substantially over the next few years. |
Insurance & Technology
October 12, 2009
Anthony O'Donnell |
Wilton Re CIO Andy Wood Focuses on the Strategic Core of IT By conserving only strategic capabilities and ceding operational services to strategic external providers, Elite 8 honoree Andy Wood has built an IT organization that maximizes speed and flexibility while minimizing cost. |
Insurance & Technology
November 26, 2003
Cynthia Saccocia |
Placing Your Bets Technology Will insurers ante up on technology investments in front-office or back-office systems in 2004, or hold back? In this exclusive preview, TowerGroup assesses the field. |
Global Services
August 14, 2008
Mehra & Singh |
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. |
Bank Systems & Technology
December 15, 2005
Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
Global Services
September 20, 2007 |
Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing. |
Managed Care
June 2005
Ed Silverman |
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. |
Insurance & Technology
May 16, 2007
Peggy Bresnick Kendler |
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. |
Global Services
October 1, 2008
Avinash Vashistha |
Top 50 Emerging Global Outsourcing Cities They are not Bangalores or Makatis yet; but they could get there sooner. There are nine new entrants and six dropouts from the 2007 list of the top 50 global outsourcing cities. |
Insurance & Technology
December 6, 2007
Peggy Bresnick Kendler |
Automating Underwriting: Moving From Art to Science Automating underwriting can help insurers bring more objectivity and discipline to the process, define appropriate risk parameters and price products accordingly while improving efficiency, according to this panel of industry experts. |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
FAO Today
Nov/Dec 2007
Russ Banham |
Let's Give 'em Something to Cluck About WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. |
CFO
October 1, 2003
Abe De Ramos |
The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? |
FAO Today
Mar/Apr 2008
Michael J. Steer |
Picking the Right Model There is a definite shift toward a more sophisticated and segmented view of processes outsourcing with the relatively unsophisticated model of "all or nothing" morphing into a more hybrid solution. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
IndustryWeek
July 1, 2006
Jonathan Katz |
Outsourcing: Learning To Let Go As manufacturers extend business process outsourcing to processes once considered too critical to farm out, they're reaping the rewards -- and discovering how to overcome the risks. |
Insurance & Technology
September 14, 2006
Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems. |
Insurance & Technology
January 17, 2006
Cynthia Saccocia |
Managing in the Best and Worst of Times The insurance industry leaders - from megaglobal insurers to small regional or niche carriers - are achieving excellence by concentrating on profitable growth and competitive advantage. |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
Insurance & Technology
January 25, 2005
Peggy Bresnick Kendler |
Underwriting Updated How are insurers making the underwriting process more efficient to improve profits?... What emerging technologies can help insurers improve the underwriting process?... etc. |
