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IndustryWeek
August 18, 2010
Ebert & Natarajan
Rebalancing Quality Priorities Many companies are susceptible to costly quality issues, as the recent Toyota crisis demonstrated. To reenergize their quality focus, companies should manage quality as a customer experience, address quality issues with sophisticated risk management approaches mark for My Articles similar articles
U.S. Banker
January 2010
Eugene Ludwig
A Three-Step Approach to Repairing the Industry's Image The disconnect between Wall Street and Main Street has tarnished the reputation of banking generally and made it harder for the industry to collaborate with the government. mark for My Articles similar articles
HBS Working Knowledge
October 8, 2008
John P. Kotter
Book Excerpt: A Sense of Urgency Our excerpt describes how leaders might skillfully transform a crisis into an organizational motivator for the better. mark for My Articles similar articles
CIO
January 27, 2011
Kim S. Nash
Risk Management: A CIO's Strategic Role CIOs have a unique responsibility to identify the systems and data that executives need to manage through a crisis or make decisions in times of rapid change. mark for My Articles similar articles
CFO
April 15, 2012
Alix Stuart
How to Direct a Risk Team CFOs are playing a bigger role in risk management. To succeed, they have to assemble and lead the right cast and crew. mark for My Articles similar articles
Finance & Development
September 2009
Atish R. Ghoshet et al.
Anticipating the Next Crisis THE current global financial turmoil has rekindled the interest of both policymakers and the general public in early warning systems to anticipate future financial crises. But what alarms can such systems realistically sound? mark for My Articles similar articles
CRM
January 1, 2007
Pawan Verma
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. mark for My Articles similar articles
Insurance & Technology
January 29, 2009
Craig Bedell
Overcoming Barriers to Integrated Risk Management In a market environment where competition, globalization, market volatility and structural change are increasing, insurance companies need to manage their risks and service even better and with greater transparency. mark for My Articles similar articles
Insurance & Technology
April 15, 2010
Anthony O'Donnell
Demand for Sophisticated Risk Management Capabilities Increasing Senior executives of many financial services enterprises, including insurance companies, now must rethink how they manage risk and, in particular, how they use predictive modeling to justify the risks that they take. mark for My Articles similar articles
Insurance & Technology
August 22, 2010
Andy Scurto
An Agile Approach To make an agile implementation work, the selected system capabilities must be sophisticated enough to enable the claims organization to transform to a quality-consistent, customer service team focus. mark for My Articles similar articles
Financial Planning
November 1, 2009
Glenn G. Kautt
Now or Never Finding opportunity in crisis and dealing with naysayers are necessary for any competitive organization. mark for My Articles similar articles
HBS Working Knowledge
October 13, 2009
Martha Lagace
7 Lessons for Navigating the Storm Leading in crisis requires a combination of skills and behaviors -- personal and professional -- that can be mastered, says HBS professor Bill George. in his book, 7 Lessons for Leading in Crisis. mark for My Articles similar articles
CFO
July 15, 2010
Celina Rogers
Learning Too Much from History? Companies need to take a more forward-looking approach to risk, a study suggests. mark for My Articles similar articles
National Defense
February 2014
Jay B. Stephens
Companies Need Sound Governance In publicly-traded aerospace and defense companies, strong internal controls in an organization -- especially in business units far from the mother ship -- are essential to transparency and process fidelity. mark for My Articles similar articles
Finance & Development
December 1, 2008
Ingves & Lind
Stockholm Solutions A crucial lesson from the Nordic experience is the need for prominent state involvement in crisis resolution. mark for My Articles similar articles
CFO
July 15, 2010
Know Your Levers Readers comment on working capital, the euro, investing cash, and more. mark for My Articles similar articles
Insurance & Technology
November 5, 2008
Jody Westby
Building an Enterprise Security Program Key to Managing Risks Insurance companies are particularly vulnerable to cyber risks because they house so much sensitive data. mark for My Articles similar articles
HBS Working Knowledge
April 12, 2010
Martha Lagace
One Report: Better Strategy through Integrated Reporting Stakeholders expect it. And smart companies are doing it: integrating their reporting of financial and nonfinancial performance in order to improve sustainable strategy. mark for My Articles similar articles
CFO
June 1, 2003
Russ Banham
Fear Factor Sarbanes-Oxley offers one more reason to tackle enterprise risk management. Although the act doesn't say anything about better risk management, more robust risk-reporting would seem to provide more assurance to anxious audit committees, and to CEOs and CFOs who must now certify financial statements. mark for My Articles similar articles
Insurance & Technology
October 5, 2006
Preparing for the Unknown Mike Byam, Vice President, Business Resilience Office, The Hartford, spearheads the firm's aggregated risk management movement. mark for My Articles similar articles
Bank Technology News
November 2010
Ralph Baxter
Risk Lurks in Spreadsheets Recently the Institute of Internal Auditors issued recommendations on evaluating the security of "user-developed applications," or UDAs. mark for My Articles similar articles
Finance & Development
December 1, 2002
Christian Mulder
Assessing the Dangers Spotting vulnerability to financial risks is key to preventing crises. mark for My Articles similar articles
CRM
September 23, 2011
Jason Breed
Preparing the Enterprise for Social Media Ten steps from the front lines. Executives are reeling with the fact that social media is beginning to affect their businesses. mark for My Articles similar articles
Pharmaceutical Executive
February 1, 2011
Sumit Nijhawan
Worth a Pound of Cure In an era of information overload, continuous monitoring, solutions can prevent your pharma business from losing money and save a few lives along the way mark for My Articles similar articles
OCC Bulletin
May 10, 2004
Risk Management of New, Expanded, or Modified Bank Products and Services The risk management principles in this bulletin outline the expectations of the Office of the Comptroller of the Currency and apply to the introduction of traditional and non-traditional bank products and services, as well as modifications to existing products and services. mark for My Articles similar articles
HBS Working Knowledge
February 22, 2010
William George
Tragedy at Toyota: How Not to Lead in Crisis This is not a crisis of faulty brakes and accelerators, but a leadership crisis. Toyota needs a credible leader with a strong, cohesive plan. Here are seven recommendations for Akio Toyoda to get his company back on track. mark for My Articles similar articles
CIO
November 15, 2005
Paul Garbaczeski
Inside the Software Testing Quagmire Software testing reveals the human failings behind the code. That's why it can become a never-ending exercise in denial. Here are five questions that you can ask to help you cut through to testing's root problems. mark for My Articles similar articles
The Motley Fool
July 12, 2010
Selena Maranjian
Disasters You Must Expect Take risks into account, or you might get wiped out. When you study a company, look for signs that it's facing its risks responsibly. mark for My Articles similar articles
IndustryWeek
December 14, 2011
Ralph Keller
It's the Process, Not the People Why playing the blame game works against continuous improvement for manufacturers. mark for My Articles similar articles
OCC Bulletin
November 1, 2001
Third-Party Relationships This bulletin provides guidance to national banks on managing the risks that may arise from their business relationships with third parties... mark for My Articles similar articles
Pharmaceutical Executive
October 1, 2010
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. mark for My Articles similar articles
U.S. Banker
June 2010
Dan Borge
Don't Bank Too Much on the Chief Risk Officer Having a CRO for the wrong reasons may actually increase the odds of getting into serious trouble. Responsibility for risk should lie with the CEO. mark for My Articles similar articles
Bank Technology News
July 2010
Michael Sisk
Mastering a Mountain of Risk Seeing the unseeable may be impossible, but risk experts contend it is possible to install technology that can sense when risks are getting out of kilter and empower managers to back away from those risks quickly. mark for My Articles similar articles
IndustryWeek
June 17, 2009
Guy Barlow
Keep Risk At Bay Although risk assessment never will be an exact science, today's IT solutions are effective and can help companies identify and mitigate risk. mark for My Articles similar articles
Search Engine Watch
April 13, 2011
Jacob Morgan
4 Steps for Evaluating Risk in Social Business A guide for organizations on how to understand and assess risks in the social business space. mark for My Articles similar articles
IndustryWeek
September 22, 2010
Portrait of Supplier Quality Management An epidemic of product recalls points to a need for more visibility into the supply chain. mark for My Articles similar articles
Finance & Development
September 1, 2000
Roger Nord
Central and Eastern Europe and the New Financial Architecture As the Central and Eastern European countries prepare to join the European Union, they are participating in worldwide efforts to strengthen the global economy... mark for My Articles similar articles
Finance & Development
September 2010
Adelheid Burgi-Schmelz
Finding New Data The global crisis revealed vast gaps in international financial statistics that authorities are working to fill. mark for My Articles similar articles
Financial Planning
June 1, 2009
Richard "Mac" Hisey
"Other" Crises Whether because of job loss, divorce, long-term illness or the death of a spouse, your clients regularly deal with crises that throw their personal lives into a tailspin and, potentially, their finances into disarray mark for My Articles similar articles
Insurance & Technology
November 5, 2008
Prasad Balakrishnan
Cyber Attacks Can Come in Many Shapes and Sizes Cyber threats aimed at insurance companies are constantly evolving and growing. Unfortunately the pace of adoption of cyber protection mechanisms has not caught up. mark for My Articles similar articles
Bank Systems & Technology
December 29, 2009
Henry Ristuccia
Washington's Regulatory Agenda Will Shape Banks' Risk IT Strategies Now is the time to examine governance, risk and regulatory compliance processes and to get your house in order so that your bank can be ahead of any requirements that may be enacted. mark for My Articles similar articles
Pharmaceutical Executive
December 1, 2006
Ragnar Lofstedt
Back Page: The Post-Trust World People no longer put their faith in industry or regulators. What can we do about that? A good start would be understanding the human side of risk. mark for My Articles similar articles
Finance & Development
December 1, 2008
Charles Collyns
The Crisis through the Lens of History The current financial crisis is ferocious, but looking at history shows the way to avoid another Great Depression. mark for My Articles similar articles
CRM
January 25, 2013
Benjamin Lederer
Making Use of Social Media Data A social CRM or contact management system can function as your business command center, supplementing contact, company, and industry information with social data, including profiles and comments. mark for My Articles similar articles
Bank Technology News
August 2009
John Adams
The New Generals CROs are being charged with a broader swath of IT-related risk management. mark for My Articles similar articles
Pharmaceutical Executive
October 1, 2012
Lorrie Luellig
Defensible Data Disposal With the costs of data storage poised to increase, pharmaceutical companies need to break their pack rat mentality with respect to data. mark for My Articles similar articles
PC Magazine
September 25, 2008
Matthew D. Sarrel
The Darker Side of Cloud Computing We've been hearing about "computing in the cloud" for some time now. Sounds fluffy, peaceful, idyllic, and effortless. Wake up, people! Cloud computing is just another term for outside your control. mark for My Articles similar articles
HBS Working Knowledge
December 6, 2011
Greater Fiscal Integration Best Solution for Euro Crisis European ministers and central bankers are preparing for a summit this week to save the euro and the euro zone by solving the debt crisis that threatens the world economy. mark for My Articles similar articles
Finance & Development
March 2009
Kodres & Narain
What Is to Be Done While there is enough blame to pass around, one key contributor to the global financial crisis was inadequate regulation. The scope of financial regulation needs to be revamped and the provision of liquidity improved. Here's how. mark for My Articles similar articles
IndustryWeek
October 19, 2011
What's the Role of Technology in Continuous Improvement? If you think expensive technology changes are the gatekeepers for continuous improvement, think again. mark for My Articles similar articles