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InternetNews December 28, 2010 |
Software Year in Review: Top CRM Stories of 2010 When it comes to the popular topic of CRM, Salesforce Chatter, Microsoft Dynamics CRM 2011 and data privacy issues were among the year's most popular articles.  |
InternetNews February 17, 2010 |
Salesforce Chatter Takes to the Cloud SaaS firm begins invitation-only beta test of Chatter, billed as an on-demand alternative to offerings like IBM's Lotus Notes and Microsoft's SharePoint.  |
InternetNews January 7, 2011 |
Salesforce Gets More Social With Dimdim Buy The CRM giant buys live conferencing Dimdim. What will Salesforce do with the technology?  |
InternetNews June 25, 2010 |
Salesforce Returns Legal Fire at Microsoft Salesforce goes tit-for-tat with Microsoft in a legal fight over SaaS patent infringements with its own suit.  |
InternetNews April 21, 2010 |
Salesforce Nabs Jigsaw in Business Contact Push Move will help drive cloud-based data services initiatives for the CRM and enterprise applications player.  |
InternetNews April 14, 2010 |
Social, Cloud Trends Merging: Salesforce's Benioff Salesforce.com's CEO talks up his vision of Cloud 2 - and what it means for enterprises.  |
InternetNews May 3, 2011 |
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now?  |
InternetNews October 19, 2010 |
Socialcast Adds Social Media to Enterprise Apps The new Socialcast Reach is designed to integrate social media conversations with traditional enterprise apps.  |
InternetNews June 1, 2011 |
Salesforce.com Unveils Social Enterprise Salesforce integrates social media with its sales, call center and Chatter services, with help from Radian6.  |
InternetNews November 18, 2009 |
Salesforce Debuts a Facebook for the Enterprise At Dreamforce 2009, Benioff introduces Chatter, aimed at bridging the gap separating content, applications and people.  |
CRM November 2009 Joshua Weinberger |
CRM on Twitter: November 2009 What do Twitter users think of Salesforce.com?  |
CRM September 15, 2010 Juan Martinez |
Salesforce.com's Chatter Combines Social and Mobile Hoping to arm its users with the combined power of social and mobile, Salesforce.com recently announced the availability of Chatter Mobile, an application the company claims will deliver social, mobile, and real-time collaboration.  |
InternetNews November 4, 2008 Richard Adhikari |
Benioff Laughs Off Saleforce's Looming Rivals But with Microsoft, Oracle and SAP all eying the cloud, Salesforce's CEO also detailed the SaaS vendor's efforts to grow and better compete.  |
InternetNews September 22, 2010 |
Salesforce Chats It Up With New Collaboration Tool Chatter 2, the latest installment in Salesforce's real-time collaboration tool, adds a number of features, including filters, analytics and more Twitter-like tricks.  |
InternetNews March 23, 2009 Alex Goldman |
Salesforce Taps Into Twitter Customer contact centers have moved far beyond the phone, says Salesforce, embracing Facebook, Twitter, and other Web applications.  |
CRM September 25, 2010 Lauren McKay |
Salesforce.com Rolls Out Chatter 2 Dedicated to enhancing enterprise productivity and collaboration, Chatter 2 includes new features such as filters and recommendations.  |
InternetNews October 13, 2009 |
Salesforce Makes a Splash at Oracle OpenWorld CEO Marc Benioff thanks his old boss Larry Ellison, while touting a 'best of both worlds' theme.  |
InternetNews May 19, 2010 |
Microsoft Sues Salesforce.com Over Patents Microsoft is taking its fight with Salesforce.com to the courtroom. The software colossus takes aim at the software-as-a-service upstart, charging patent infringement.  |
InternetNews March 4, 2011 Paul Shread |
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center.  |
InternetNews January 15, 2009 Richard Adhikari |
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution.  |
CRM March 4, 2011 Brittany Farb |
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools.  |
InternetNews June 5, 2007 Andy Patrizio |
Salesforce, Google Team For Small Business Salesforce.com announced it's extending its partnership with Google to provide tighter integration between Salesforce CRM applications and Google's advertising and tracking resources.  |
CRM January 12, 2011 Koa Beck |
Salesforce.com Acquires Dimdim Salesforce.com last week completed its acquisition of Dimdim for approximately $31 million in cash.  |
InternetNews March 30, 2011 |
Salesforce.com Pays $326 Million for Radian6 Salesforce.com acquires social CRM vendor in an effort to boost social media monitoring.  |
InternetNews September 9, 2010 |
Microsoft Delivers Dynamics CRM 2011 Beta Cloud and on-premise release includes close integration with Microsoft Outlook and reporting and visualization improvements.  |
CRM September 2, 2011 Leonard Klie |
Salesforce Continues Its Push to the Cloud Salesforce.com and its leader have both staked their reputations on cloud computing.  |
InternetNews April 8, 2010 |
Salesforce Launches ChatterExchange New applications marketplace gives developers and customers a place to buy and sell apps for Salesforce's new collaboration platform.  |
The Motley Fool September 12, 2011 Tim Beyers |
Sizing Up salesforce.com's Social Enterprise The cloud-computing poster child wants you to engage.  |
CRM May 30, 2014 Leonard Klie |
Microsoft and Salesforce.com Announce Strategic Partnership Industry leaders to deliver new solutions and mobile experiences for mutual customers.  |
InternetNews June 24, 2010 |
Say What? The Week's Top Five IT Quotes The technology world's most quotable quips and comments from around the Web.  |
CRM September 1, 2009 Christopher Musico |
The 2009 Influential Leaders - The Cloud Commando Marc Benioff, cofounder, chairman, and chief executive officer of Salesforce.com-and a fervent evangelist of the on-demand delivery model-has returned as one of our Influential Leaders.  |
InternetNews November 3, 2008 Richard Adhikari |
Salesforce to Roll Web Hosting, With Force Salesforce.com chairman and CEO Marc Benioff plans to make the software as a service (SaaS) company even more prominent in the cloud.  |
InternetNews September 10, 2009 |
Salesforce.com's Next Billion-Dollar Move? With a firm grip on sales lead management, the leader in SaaS aims for the customer management market.  |
InternetNews March 24, 2009 Alex Goldman |
Salesforce's Benioff Takes on Wall Street With sharp words for the competition, Salesforce's CEO Marc Benioff aimed to provoke - and to make a case for his company.  |
BusinessWeek August 26, 2010 Jaroslovsky & Ricadela |
Salesforce.com Channels Facebook The enterprise software giant has a new social-networking service.  |
InternetNews November 8, 2010 |
Socialtext 4.5 Taps Into Salesforce The latest release of the enterprise social networking platform adds a Salesforce connector and a new Explore discovery tool.  |
InternetNews February 24, 2010 |
Salesforce Tops Q4 Estimates, Boosts Forecast The on-demand software leader didn't disappoint investors as it managed to top sales and earnings estimates in the fourth quarter and raised its guidance for the first quarter.  |
InternetNews May 5, 2010 |
ChatSync Offers Social Media Data Archive Devrex Gear has already taken on instant-messaging archiving. Now it's looking to the broader social media landscape, offering enterprises a new path to regulatory compliance.  |
CRM April 23, 2013 Kelly Liyakasa |
Salesforce.com Unifies Social Acquisitions The launch of Social.com app weds social listening and CRM contact data.  |
CRM January 2012 Leonard Klie |
Are CRM's Worst Years Behind It? Cloud technologies and social networking will drive future demand.  |
CRM March 30, 2011 Leonard Klie |
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks.  |
CRM September 20, 2012 Kelly Liyakasa |
Salesforce.com Delivers Social, Mobile Advancements at Dreamforce CEO Mark Benioff touts transformative power of social media in business.  |
Financial Planning January 1, 2012 Joel Bruckenstein |
Salesforce: More than Just CRM Social enterprise software is still in the early stages of development, but there is clearly a social media revolution taking place that advisors can't afford to ignore.  |
InternetNews August 6, 2010 |
Microsoft-Salesforce Deal: Who Won? What's behind the settlement between a rising power in the cloud and software-as-a-service and software colossus Microsoft, which is trying to make its own inroads into the area?  |
CRM March 2, 2012 Leonard Klie |
Backupify Releases a Service for Salesforce.com Data The Snapshot for Salesforce CRM product lets users create backup files in case of data loss.  |
The Motley Fool November 20, 2009 Tim Beyers |
Can salesforce.com Talk Its Way to Bigger Profits? Not just a social network for salesforce.com users, Chatter proposes to blend feeds with document sharing and business intelligence.  |
CRM June 2011 Leonard Klie |
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant.  |
InternetNews February 3, 2011 |
Hearsay Unveils New Facebook Management System The new Hearsay Social management service is designed to help companies manage their presence on Facebook with compliance features and analytics.  |
CRM August 2010 Joshua Weinberger |
Influential Leaders: The Opt-Out Dropout Mark Zuckerberg, cofounder and CEO, Facebook, created a social imprint - essentially overnight - that will last for decades to come.  |
InternetNews June 26, 2009 Andy Patrizio |
Benioff, High Priest of SaaS, Snipes Back at Oracle Larry Ellison shouldn't be too surprised at the tweaking he got from his former employee and now cloud computing's biggest supporter.  |