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Bank Systems & Technology February 17, 2010 Katherine Burger |
Accenture and SAS to Jointly Develop, Implement and Manage Predictive Analytics Solutions Accenture SAS Analytics Group will target financial services, healthcare and government.  |
Insurance & Technology July 28, 2009 Anthony O'Donnell |
IBM to Acquire SPSS IBM's $1.2 billion bid to acquire the Chicago-based business analytics vendor is expected to close later this year.  |
Insurance & Technology August 13, 2009 Anthony O'Donnell |
IBM's SPSS Acquisition May Speed Insurers' Adoption of Predictive Analytics The addition of SPSS to IBM's capabilities rounds off the vendor's offering at a time when insurers are poised to invest more heavily in predictive analytics, according to industry analysts.  |
Bank Technology News September 2009 Rebecca Sausner |
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world.  |
CRM July 2011 Leonard Klie |
Just the Facts? Not Really Many firms use analytics data inconsistently and rely on personal experiences when engaging customers.  |
CRM August 20, 2015 |
Accenture Launches Advanced Analytics for Telcos New analytics applications help telecommunications services providers plan for call volume, network incidents, pricing, revenue, and IT governance.  |
CRM February 4, 2013 Judith Aquino |
SAS Rolls Out Visual Analytics for Work Groups and Midsized Businesses Self-service option includes analytics, reporting, and visualization capabilities.  |
CRM August 10, 2015 |
MindStream Analytics Partners with Lavastorm The partnership will provide analytics software and related consulting services.  |
CRM November 2012 Leonard Klie |
Companies Struggle to Manage Customer Analytics A Forrester report highlights big data challenges companies face.  |
Bank Systems & Technology July 19, 2010 Penny Crosman |
Bank Execs Plan to Revise Long-Term Strategies Post Dodd-Frank, Survey Shows Two-thirds anticipate an increased focus on growth.  |
CRM June 1, 2007 |
The Pulse: Does Your Company Use or is it Planning to Use Speech Analytics? A chart depicting the results of this reader poll: We currently use speech analytics: 56%... We are planning to implement speech analytics in 2007: 1%... etc.  |
CRM January 1, 2007 Phillip Britt |
Analyzing Business Turnaround The first step in embracing analytics is to have a CEO who sees analytics as a corporate differentiator.  |
CRM August 2012 Van der Linden & Jain |
Bringing Science to the Art of Sales Seven principles for boosting business through analytics.  |
Insurance & Technology August 7, 2008 Stuart Rose |
Insurers' Fraud Technology Is Behind the Times But network link analysis, voice stress-recognition software and other emerging analytics technologies, along with fraud propensity scoring, can bring carriers up to speed.  |
Wall Street & Technology September 23, 2005 |
Financial IT Megatrends In addition to traditional IT spending, financial services institutions will invest another $100 billion in external spending on business process transformation by 2010. Here are five megatrends to watch.  |
CRM July 1, 2007 Jessica Sebor |
Know, Know, Know? Through a partnership with SAS Institute, North Carolina State University has established the Institute for Advanced Analytics, which will support the university's new Master of Science in Analytics program.  |
CRM April 27, 2012 Leonard Klie |
ROI of Business Analytics Increases Significantly as Solution Matures It grows from 188 percent in initial automation phase to 1,209 percent in the predictive phase, Nucleus Research Finds  |
Insurance & Technology December 13, 2006 Maria Woehr |
Ready for Your Close-Up The degree to which an insurer uses customer analytics - and the effectiveness of those efforts - provides the foundation for understanding the customer and enhancing the customer experience throughout the enterprise.  |
CRM October 23, 2013 Maria Minsker |
SAS Executives Unveil Goals, New Partnership with SAP On the first day of SAS's Premiere Business Leadership Series, SAS CEO Jim Goodnight talks up the company's support of education.  |
CRM August 2011 Chan & Hernandez |
CRM Analytics: Shifting the Balance What's relevant to customers and sustainable for businesses?  |
CRM June 20, 2014 |
Accenture and Cloudera Partner on Data Analytics A new alliance aims to provide enhanced data analytics for real-time decision making.  |
Insurance & Technology May 26, 2010 Anthony O'Donnell |
Carriers Shifting Distribution Dollars To Mobile, Accenture Research Finds Insurers are planning to invest on average $84 million on strategic distribution improvements over the next three years according to a survey of 125 insurers globally.  |
Insurance & Technology November 25, 2003 Julie Gallagher |
Fraud Spurs Analytic Spending Driven by regulatory compliance and risk management needs, European financial services institutions will spend $4.8 billion on business intelligence and analytic technologies by 2006. Insurers will contribute to this trend despite the fact that they are still a little behind other FSIs when it comes to their use of analytics.  |
Information Today July 14, 2015 |
Blackboard Adopts Analytics-Focused Technology for Its Applications Blackboard acquired X-Ray Analytics, a research-based, predictive analytics technology for the education community  |
InternetNews August 13, 2010 |
IBM's Unica Buy Continues Marketing Data Push IBM's latest acquisition: a firm specializing in leveraging analytics to better target customer messaging.  |
CIO December 26, 2014 Mary K. Pratt |
5 Things CIOs Should Know About Prescriptive Analytics First there was descriptive analytics, then predictive analytics. The next step is prescriptive analytics, which actually tell you the best action to take.  |
Insurance & Technology September 5, 2007 Nathan Conz |
TowerGroup: Predictive Analytics Could Improve Insurers' Claims Administration Systems A recent report from TowerGroup suggests that predictive analytics will be a key claims operations technology.  |
Insurance & Technology April 14, 2010 Anthony O'Donnell |
SAS Releases New Insurance Risk Management Solution SAS Risk Management for Insurance will help life and P&C companies calculate risk-based capital and provide senior management with greater understanding of their company's risk and financial condition.  |
Insurance & Technology September 2, 2008 Nathan Conz |
Insurers Shift To Customer-Focused Predictive Analytics Technologies Technology advances outside the industry have not only changed the way people shop for insurance and other financial products, but also raised the bar in terms of service and support.  |
Bank Systems & Technology August 11, 2009 Maria Bruno-Britz |
Financial Industry Most Cognizant of Need to Overhaul Risk Infrastructure An Accenture risk management survey illustrated that executives in all sectors realize they must remake their approaches to risk, especially financial industry executives.  |
CRM February 2015 Maria Minsker |
Predictive Analytics Will Be a $2.3 Billion Market by 2019 The technology is maturing to handle the influx of data from mobile devices and the Internet of Things.  |
Wall Street & Technology January 24, 2008 Cory Levine |
Guardian Analytics Launches Easy Fraud Prevention Solution FraudMAP does not require fraud rules development or algorithm training.  |
CRM October 2015 Leonard Klie |
Analytics Advance Through the Cloud The analytics-as-a-service market is expected to grow fivefold in five years  |
CRM October 1, 2003 Martin Schneider |
Market Watch: Analytics Now that analytics has taken a secure place in the big picture of CRM, the trick for vendors is to make it more a part of the everyday workings of a CRM solution.  |
The Motley Fool October 12, 2007 Rick Aristotle Munarriz |
30 Rock on the Block General Electric is apparently entertaining the notion of selling its majority stake in NBC Universal.  |
CRM November 2014 Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey.  |
CRM December 12, 2011 Judith Aquino |
SAP and NetBase Partner on Social Media Apps Their joint solution offers enhanced social media monitoring and analytics.  |
InternetNews December 29, 2010 |
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled.  |
Information Today April 15, 2010 |
SAS Social Media Analytics Tool Extracts Marketing Data from Social Networks Its new enterprise solution product, SAS Social Media Analytics, will tap into online conversation data to help medium and large companies understand, predict, and act on social media data.  |
CRM June 21, 2012 |
IBM Launches New Class of Analytics Software IBM has released new predictive analytics software that automatically correlates and analyzes big data to help clients embed hyper-intelligence into every business decision.  |
Insurance & Technology November 12, 2007 Conz & Rodier |
Predictive Analytics and Complex Event Processing Technology Move to Cutting Edge of Financial Services Industry As data volumes continue to rise, bankers, insurers and traders are leveraging predictive models to anticipate future behavior and events.  |
CRM February 2004 Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses.  |
CRM January 2012 Donna Fluss |
Speech Analytics in the Voice of the Customer Era A valuable application increases its role.  |
Insurance & Technology August 13, 2008 Dennis Jay |
Predictive Analysis Allows Insurers to Stay Ahead of Constantly Evolving Fraudsters When used with data mining tools and street investigations, predictive analytics can be among the biggest electronic enemies of the fraud rings that cost insurers tens of billions of dollars annually.  |
Inc. April 2006 Max Chafkin |
Analyze This, Says Google Google is taking the growing but relatively obscure Web analytics industry by storm.  |
Insurance & Technology May 20, 2009 Katherine Burger |
News from 2009 ACORD LOMA Insurance System Forum: Agent Channel Still Dominates, But Online Gains Ground Accenture study of U.S. consumers hints at retention, loyalty challenges.  |
CRM March 2014 Donna Fluss |
Speech Analytics Is an Enterprise Change Agent Expanding beyond the contact center is a challenge to overcome.  |
Insurance & Technology August 12, 2005 Phil Britt |
Where the Dollars Are Going Insurance companies will spend most of their IT dollars in the next year to enhance performance/predictive analytics and purchase systems to improve management of business processes.  |
Insurance & Technology February 12, 2010 Anthony O'Donnell |
Accenture Launches Risk Management Consulting Practice The service aims to provide clients with information that supports advanced decision making and early warning solutions that can detect emerging threats and opportunities.  |
Search Engine Watch December 13, 2010 Nathan Linnell |
It's Time for True Social Media Analytics A social media analytics tool that brings together data from Facebook, YouTube, Twitter, social media monitoring, analytics, and advertising has the potential to drastically alter how we analyze and evaluate our social media efforts.  |