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PHONE+
Charlene O'Hanlon |
Hosted PBX Aids Channel Business Transformation Agents and VARs looking for a way to expand their businesses without having to invest a lot in education and infrastructure may find easy money in managed PBX services.   |
| PHONE+ |
A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose. |
PHONE+
December 28, 2009
Glenn Goldberg |
Aculab Helps PBX Central With TDM-IP Integration Aculab's software-based host media processing platform provides a flexible and reliable foundation for providers looking to expand their service offerings |
PHONE+
March 10, 2010
Kelly M. Teal |
Rapidly Expanding Hosted IP Provides Opportunities The unified communications industry will claim $30 billion in market share by 2013. |
PHONE+
Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
PHONE+
May 20, 2010
Frank J. Ohlhorst |
Desktop Video Conferencing Can Be Profitable By evaluating the options available and looking towards future communications services, solution providers should be able to profit from desktop video conferencing. |
CRM
September 2011
Donna Fluss |
Future of Contact Centers Clearly Lies in the Clouds Too compelling to ignore, the benefits include low startup costs and no capital investment |
PHONE+
July 21, 2009
Khali Henderson |
Hosted UC Catches Up to Hype Businesses of all sizes are embracing UC as a service. |
PHONE+
November 30, 2009
Drew Allgeier |
Collaborating Within the Channel When the going gets tough, the telecom and networking industries and their channel partners get collaborative. |
PHONE+
September 25, 2009
William Bumbernick |
Selling VoIP as a Disaster Recovery Solution Hosted VoIP improves telecommunications continuity and brings profit opportunity to channel partners. |
InternetNews
November 12, 2004
Sean Michael Kerner |
Study: Hosted E-Mail Growing Fast A new study from research firm Radicati Group found that hosted e-mail is growing at a faster pace than in-sourced e-mail. The firm estimated that more than two thirds (67 percent) of all e-mail accounts are hosted. |
PHONE+
June 16, 2009
Khali Henderson |
Hosted VoIP Sales Up In a Down Economy Whether you are an IP PBX dealer in denial or a reluctant telephony agent, it's time you thought long and hard about your stance on hosted VoIP. |
PC Magazine
June 22, 2004
Charlotte Wolter |
VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
InternetNews
March 21, 2007
Michael Hickins |
Microsoft Puts SharePoint 3.0 in The Cloud Online hosting companies will be able to offer their customers features of Microsoft's most recent on-premise collaboration and communication tools, SharePoint Services 3.0 and Exchange Server 2007. |
PC Magazine
September 13, 2006
Matthew D. Sarrel |
VoIP Sends the Message If you're opening a new office or looking to switch out your phone system, an IP PBX VoIP system could save you money. |
PHONE+
April 29, 2009 |
Agent Model Suits Hosted IT Services Many vendors are finally warming up to the idea that delivering their functionality as a service is not such a bad idea. |
Inc.
May 2008
Darren Dahl |
Clip Here and Save Big How to trim your IT budget without making sacrifices. |
CRM
April 2011
Ian Jacobs |
Hosted Contact Centers Poised for Growth Purse strings loosen on capital spending, which may bring rapid deployments. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
CRM
May 2012
Donna Fluss |
Making Sense of the Hosted Contact Center Infrastructure Market A 2012 buyers' guide. |
InternetNews
June 6, 2005
Susan Kuchinskas |
Microsoft Communicates Convergence Deals with Sylantro Systems and Amdocs put Microsoft on a track to bring communications services to market. |
PC World
September 26, 2007
Mark Sullivan |
How to Switch to VoIP Phone Service Switching to VoIP can be especially worthwhile if your company spends a lot on long-distance calls to far-flung employees, partners, and contacts. Here's how to make VoIP work for you. |
PHONE+
Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel. |
InternetNews
October 25, 2004
Colin C. Haley |
Avaya Intros IP Telephony On Demand Taking a page from IBM's and HP's on-demand model, Avaya announced a new offering today to help service providers sell IP telephony and contact center applications to businesses for a monthly, usage-based fee. |
PHONE+
Hank Stringer |
Boost Hosted VoIP Sales With Complete TCO Comparison TCO analysis can be an effective tool for selling hosted VoIP solutions, but many are ineffective because they are incomplete. |
PHONE+
September 23, 2009
Khali Henderson |
Desktops in the Clouds What do you get when you cross a virtual desktop and a cloud? A hosted virtual desktop. |
InternetNews
November 28, 2005
Jim Wagner |
Microsoft Enhances Hosting Platform Microsoft is pushing mobility and security additions on its updated suite, Microsoft Solution for Hosted Messaging and Collaboration version 3.5 |
CRM
October 1, 2005
David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
PHONE+
December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
Inc.
November 2008 |
Calling the VoIP Way Basics of VoIP and help selecting the right VoIP you. |
InternetNews
March 23, 2005
Tim Gray |
Symantec Hosts Security Program The computer security software vendor launched Hosted Mail Security, a comprehensive set of services designed to protect businesses against spam and viruses. |
PHONE+
December 30, 2009
Khali Henderson |
What Products Can Agents Sell? This article is a summary of the services agents can offer to their clients. |
PHONE+
May 21, 2009
Adam Myers |
BCDR Basics for Agents Recommending backup links in case of a network outage is a sound strategy, but if that's the extent of your business continuity/disaster recovery advice for business customers, you are missing critical solutions and revenue opportunities. |
InternetNews
March 10, 2011 |
Why do SMBs Love Virtual Offices? Survey details some of key reasons small-to-mid-size business owners, CEOs and sales managers regularly leverage virtual office capabilities. |
PHONE+
Jon Heaps |
Top 7 Targets for Hosted Contact Centers Identifying the right targets for hosted contact center solutions. |
InternetNews
November 15, 2005
Colin C. Haley |
Small Business a Cisco Target Cisco's Linksys division unveils a new offering to deliver broadband, hosted business software and VoIP. |
PHONE+
January 6, 2010
Tara Seals |
Hosted VoIP Becoming a Player ... Now Unified communications and convergence have been predicted to change the voice game for years now, and changes now surfacing could make 2010 the year that actually happens. |
PC Magazine
September 4, 2007
Matthew D. Sarrel |
Virtual Phone Systems for Better Customer Service An inexpensive service lets SMBs look like mega-corporations. |
PHONE+
Doug Allen |
Hosted vs. Premises UC: Which Path Is Right for the Channel? Unified communications has been the cause of feverish debate between hosted provider and premises-based equipment vendor executives, who can work up a righteous rage when it comes to choosing the better delivery approach - from the cloud or on-site. |
InternetNews
November 17, 2004
Susan Kuchinskas |
Web Hosting Through Windows Microsoft's Windows-based Hosting Version 3.0 offers out-of-the-box services to lure smaller operators. |
PC World
August 2001
Michael Desmond |
Enterprise Technology: IP Telephony Goes to Work Net-based phone systems are finally catching on for business use. Here's the good, the bad, and the future... |
Global Services
December 7, 2008
James Champy |
What can Service providers do: Learn to Deliver More for Less Service providers can still grow during these challenging times. The reality, however, is that their profit margins will come under pressure. So service providers will have to adjust their business models to prosper and grow. |
PHONE+
April 20, 2009 |
PHONE+ ASKS: What's the Next Killer App for Agents? Communications for emergency management and remotely hosted IP PBXs are hot topics for telecommunications. |
InternetNews
January 20, 2010 |
Switchvox Update Extends PBX Capabilities Digium's Switchvox 4.5 update adds phone feature packs. |
CRM
September 2010
Daniel Hong |
Hosted Contact Center Implementations Understanding how to make incremental changes in contact center operations to optimize customer care and control long-term costs without disrupting service delivery is the key determinant to success for implementing a hosted contact center. |
PHONE+
December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
InternetNews
August 23, 2005
Jim Wagner |
VoIP Equipment Now Trumps Traditional Lines In-Stat's research cites comfort level with VoIP and converging voice and data departments for the move from traditional telephone networks to digital. |
Entrepreneur
January 2005
Amanda C. Kooser |
Come Together Is it time to combine your voice and data networks? We've got the latest buzz on IP-PBX phone systems. |
PC Magazine
August 7, 2007
Gary Berline |
Small Biz Talks Big These PBX (private branch exchange) appliances link external phone service with your data network, making your small business look like a Fortune 500 operation. |
CRM
October 1, 2005
Ken Landoline |
Contact Centers' Next Development It's hard to ignore the value of risk-averse pricing that IP-hosted call center solutions can bring to enterprises. |
