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PHONE+	The Cost of Termination for Convenience Clauses The pitfalls of non-disclosure agreements and how to avoid them.
PHONE+ February 17, 2010 Neil S. Ende	The Danger of Termination Clauses in Agent Agreements Most carrier agency agreements have been unclear at best and one-sided and oppressive at worst.
PHONE+ March 23, 2010	Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing.
PHONE+ December 30, 2009 Liu & Crowe	Contracts: What Are the Basic Components of an Agent Agreement? A well-drafted agreement will define the rights and responsibilities of the parties involved, so as to minimize the risks that come from uncertainty and misunderstandings.
PHONE+ April 9, 2010	Ethical Dilemma No. 3: Subagent End Run Should subagents (or carriers) bypass the master agent? Master agent Josh Anderson and independent agent Laura Bernstein weigh in on the matter.
PHONE+ July 29, 2009 Ross Buntrock	Bulletproofing Your Business While it's impossible to eliminate all risks associated with signing a telecommunications agreement, agents can shield their businesses from some common risks and take a few bullets out of the other guy's gun.
PHONE+	Ethical Dilemma No. 5: Referral Quid Pro Quo Indirect sales agents and their carrier suppliers are featured discussing an ethical dilemma in the communications industry channel.
InternetNews August 24, 2009	AT&T Requires Data Plans With New Smartphones AT&T will soon begin requiring new smartphone customers to buy into its $30 unlimited monthly data plan.
PHONE+ February 2, 2010 Greg L. Taylor	Tired of Being Bullied? More and more agents are feeling taken advantage of by carriers. This article discusses some options to solve the problem.
PHONE+ May 1, 2009	Agent Roundtable 2009 Six agency owners to discuss the challenges and opportunities they are experiencing in selling carrier services and diversifying their offers.
CIO March 15, 2006 Thomas Wailgum	Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way.
PHONE+ November 24, 2009	Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas.
PHONE+ December 30, 2009 Khali Henderson	What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry.
PHONE+ April 27, 2010 O'Hanlon & Henderson	Making Agent-VAR Partnerships Work Five companies share their successes.
InternetNews October 14, 2009	AT&T Dials Up Criticism of Google Voice AT&T calls on FCC to hold Google's app to the same rules that govern the phone networks.
PC World July 17, 2002 Stephen Chiger	Telco Customer Data Goes Up for Grabs FCC's contentious ruling gives 'affiliated' parties default access to customer data, requires opt-in for others.
PHONE+ July 28, 2009 Cara Sievers	Surprise Surcharges When comparing rates during the quoting process or working with a customer to decipher line items on bills, agents often come up against hidden charges and are forced to provide an explanation for the fees.
PHONE+ December 30, 2009 Khali Henderson	How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear.
InternetNews September 11, 2008 Judy Mottl	Open Wireless Networks Could Come With a Price Despite the buzz around open mobile networks, a new study claims that phone and service costs would soar if the FCC resurrects an earlier ruling.
InternetNews September 26, 2007 Caron Carlson	Potential Bidders Demand FCC Change Wireless Spectrum Auctions The Federal Communications Commission begins the much-anticipated auction of the 700MHz band spectrum in January. Proposals for auction rules include plans to prevent large carriers from dodging open device access requirements.
PHONE+ January 26, 2010	Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers?
InternetNews October 11, 2007 Nicholas Carlson	FCC Chair Balks at Verizon's Spectrum Plea Google alleges underhanded tactics by the Verizon while regulators look increasingly unlikely to waver on "open access" rules anytime soon.
InternetNews October 6, 2004 Roy Mark	Lawmakers Urge FCC to Regulate VoIP House members write a letter to the commission, saying Voice over IP telephony issues are too important to await pending legislation.
PHONE+	PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question.
InternetNews August 26, 2009	FCC Not Spoiling for a Fight With Apple. Yet. FCC's review of Google iPhone app rejection marked the beginning - not the end - of the open access debate.
PHONE+ August 13, 2009 Khali Henderson	Going Global: Agents Find New Revenue Selling International Services to MNCs For telecom agents feeling the squeeze on domestic business, helping U.S. companies' develop their telecommunications systems for going global can not be ignored.
PHONE+ December 22, 2009	How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry.
InternetNews November 3, 2004 Roy Mark	FCC to Decide VoIP Fate Next Week The Federal Communications Commission announced Tuesday it would rule Nov. 9 on whether Internet telephony is an interstate service and exempt from state and local regulation and tariffs.
InternetNews November 29, 2004 Colin C. Haley	SBC, FCC Joust Over VoIP Tariff SBC Communications is defending a proposal to charge VoIP providers for a more efficient method of completing calls to its customers after the plan drew fire from Federal Communications Commission Chairman Powell.
Information Today March 25, 2013 George H. Pike	A 'Total Victory' for the First Sale Doctrine from the Supreme Court In a powerful and conclusive opinion, the U.S. Supreme Court declared that copyright's First Sale doctrine applies to all legal copyrighted works regardless of where they are manufactured.
PHONE+ December 22, 2009	How Will the Competitive Communications Environment Be Transformed in the Next 10 Years? Changes in technology will dramatically transform the competitive environment.
Information Today March 3, 2015 George H. Pike	FCC Approves Net Neutrality The Federal Communications Commission gave a huge victory to Net Neutrality advocates by voting in favor of sweeping new rules that change the way internet services are regulated.
InternetNews March 16, 2007 Roy Mark	ISPs Challenge FCC Broadband Rules A group of Internet service providers including EarthLink and Time Warner Telecom, went to court Friday to challenge Federal Communications Commission rules that free wireline telecom carriers from line-sharing obligations.
PHONE+ October 28, 2009 Trent & Troy McCracken	How to Sell a TEM Solution Selling a TEM/TLM requires an agent to understand more than just the advantages of a new telecom service.
Bank Director 4th Quarter 2009 Jamie Reeves	Evaluating Your D&O Protection The first step the board must take in steeling itself against liability is undergoing a thorough review of its insurance carrier. This interview offers tips on questions the board should be asking before the going gets tough.
InternetNews April 3, 2007 Roy Mark	Phone Carriers Could Have Your Back The FCC approves rules that, among other things, require telephone carriers to obtain customers' consent to share data.
InternetNews October 20, 2004 Roy Mark	FCC Mulls November VoIP Vote In the absence of congressional action, Federal Communications Commission Chairman Michael Powell has taken over the direction of Voice over IP policy in the Capitol, at least for the time being.
PHONE+ May 25, 2010	Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent.
PHONE+ April 9, 2009 Al Subbloie	TEM Tips for Agents Companies are being challenged to adjust their communications costs. This is an opportunity for agents and channel partners to come to their customers' rescue.
InternetNews October 19, 2009	Wireless Players Rally Against Net Neutrality Regs Industry members and advocates warn against bringing wireless sector under the thumb of the FCC.
InternetNews October 9, 2009 Kenneth Corbin	Lawmakers Call for FCC Probe Into Google Voice Critics accuse Google of double standard on Net neutrality.
InternetNews February 13, 2006 Roy Mark	Are Carriers Doing Enough to Protect Consumer Data? The Federal Communications Commission launches a new inquiry into security practices of telephone companies.
InternetNews July 7, 2009 Kenneth Corbin	Senators Ramp Up Calls for Wireless Probe Senators lean on DoJ and FCC to explore potential consumer harm in wireless industry.
InternetNews June 14, 2004 Roy Mark	Supreme Court Refuses to Grant Line-Sharing Stay High court leaves in place June 16 mandate forcing long distance carriers to negotiate with incumbent telcos at market rates.
Popular Mechanics January 2008	Cellphone Contracts: Who's Got the Best Fine Print? Everybody may hate his cellphone carrier equally, but not all contracts are equally bad. Here's a comparison.
InternetNews June 18, 2009 Kenneth Corbin	Senate Panel Digs In on Wireless Exclusivity Deals Probe into wireless practices continues as lawmakers mull legislation, increased regulatory oversight of the industry.
InternetNews March 19, 2007 Roy Mark	Verizon, AT&T Headed For Monopoly Bliss? Without a re-evaluation of the broadband commercial marketplace by the Federal Communications Commission, Internet Service Providers claim incumbent carriers like Verizon and AT&T will hold a virtual monopoly.
InternetNews May 27, 2010	FCC Challenges Carriers on Wireless Fees Survey results released by the Federal Communications Commission reveals many mobile subscribers aren't aware of the high termination fees in mobile contracts and other fees.
InternetNews September 3, 2004 Roy Mark	Congress Hangs Up on VoIP for 2004 Federal legislation to exempt Internet telephony from state regulations and tariffs has all but failed, ending an ambitious effort to carve out and protect Internet-related issues from looming, and highly uncertain, telecom reform.
InternetNews March 23, 2007 Roy Mark	FCC Begins Net Neutrality Inquiry The FCC launches a period of public comment on need for network neutrality provisions.