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Insurance & Technology July 15, 2010 Anthony O'Donnell |
Survey: Value of the Cloud to Insurers Remains Nebulous While cloud computing's definition remains nebulous and concerns about security in the clouds persist, insurers ultimately will find the technology's ability to cost-efficiently scale up or down too hard to resist.  |
Insurance & Technology December 13, 2006 Maria Woehr |
Ready for Your Close-Up The degree to which an insurer uses customer analytics - and the effectiveness of those efforts - provides the foundation for understanding the customer and enhancing the customer experience throughout the enterprise.  |
Insurance & Technology September 7, 2007 Susana Schwartz |
Main Driver Behind STP Initiatives Today Is Ease Of Doing Business Straight-through processing is more a business issue than a technology, and is fundamental to the ability to drive intelligence into the underwriting process and throughout the organization.  |
Insurance & Technology December 16, 2008 Anthony O'Donnell |
Priorities Will Shift, But Insurers' 2009 IT Spending Remains Healthy Given the ravages the financial crisis has wrought in the insurance industry, greater cost consciousness will return to insurance IT organizations.  |
Insurance & Technology July 24, 2009 Anthony O'Donnell |
Novarica: Tech Transforming P&C Claims Amid Downturn Carriers are moving forward with existing core claims systems initiatives and investing in emerging technologies such as analytics, fraud detection, geographic information systems, mobile applications and Web 2.0 to drive operational efficiency and improved customer service.  |
Insurance & Technology September 2, 2008 Nathan Conz |
Insurers Shift To Customer-Focused Predictive Analytics Technologies Technology advances outside the industry have not only changed the way people shop for insurance and other financial products, but also raised the bar in terms of service and support.  |
Insurance & Technology February 10, 2009 Anthony O'Donnell |
Business Intelligence Makes Insurers More-Competitive Risk Managers For most insurers, business intelligence means point solutions at best. But those carriers that weave analytics into the fabric of their organizations are equipped to drive more precision in pricing and greater profitability to the bottom line.  |
PHONE+ Doug Allen |
Are Carriers Contenders for the Cloud Services Channel? Take a look at several carrier's basic cloud service offerings and market strategy, as well as their thoughts on the channel.  |
Insurance & Technology May 4, 2009 Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities.  |
Insurance & Technology June 10, 2009 Anthony O'Donnell |
The Key to Keeping Customers Is Getting to Know Them Carriers that get to know their customers well -- by effectively leveraging collected data and by simply listening to what they say -- have a huge advantage in a tough insurance market.  |
CIO May 15, 2010 Kim S. Nash |
Cloud Computing: What CIOs Need to Know About Integration When combining cloud computing services with internal systems, confusion reigns. The reasons: lack of standards, concerns about availability and the potential for vendor lock-in.  |
CIO June 14, 2012 James Staten |
How CIOs Can Get More From the Cloud Enterprise IT leaders are increasingly embracing cloud services. In order for these services to be successful, however, business and IT need to communicate and collaborate.  |
Insurance & Technology July 12, 2006 Maria Woehr |
Digging for Dollars The insurance agent often is portrayed as going door to door with an oversized briefcase brimming with paper applications. While that might have been so in the 1950s, today, selling insurance means connecting with the customer, and it takes more than just a smile and a shoeshine. It takes knowledge.  |
| PHONE+ |
Countering Objections to Cloud Computing Armed with the right information, solution providers can counter common objections to cloud computing sales.  |
Insurance & Technology June 9, 2010 Anthony O'Donnell |
Insurers Master Data for Strategic Business Support Insurance carriers are developing new data standards and governance structures to support business decision-making and carve out a competitive advantage.  |
CIO August 8, 2011 Jim Buchanan |
Cloud Computing: 4 Tips for Regulatory Compliance Cloud computing makes it harder for enterprises to be sure they're complying with industry and government regulations. IT and legal experts offer CIOs advice on how to stay in compliance even when their applications reside in the cloud.  |
Insurance & Technology October 7, 2005 Anthony O'Donnell |
Partners in Strategy As insurance technology continues to mature, so does the appreciation of IT - and the CIO's role - on the part of the business. In an era of increased technology investment, these factors are transforming today's senior insurance technology officers into influential strategic partners.  |
PHONE+ February 4, 2010 Khali Henderson |
Up in the Air About Cloud Computing? This article discusses how channel partners can profit from companies utilizing cloud computing.  |
Insurance & Technology January 11, 2008 Nathan Conz |
Mobile Sales Force Automation Growing In Demand High-speed wireless Internet access, recent improvements in devices such as tablet PCs and PDAs, and an insurance industry-wide shift in focus toward customer satisfaction have all but forced insurers to develop mobile claims capabilities.  |
Insurance & Technology October 20, 2009 Anthony O'Donnell |
IT Departments Challenged in a Year of Crisis and Learning In driving senior technology executives to do more with less, the financial crisis clarified the capabilities that distinguish the most successful insurance CIOs in a rapidly changing business environment.  |
Insurance & Technology August 7, 2008 Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case.  |
Insurance & Technology February 6, 2008 Anthony O'Donnell |
Insurers Seek Competitive Edge Through Underwriting Analytics Underwriters have come to appreciate technology much the way agents have.  |
CIO June 14, 2011 Bill Bulkeley |
What CFOs Need to Hear about Cloud Computing and Consumer IT Cloud computing and consumerization of IT change how you buy and budget for technology. Here's how to talk about it with the CFO.  |
CRM January 2010 Lauren McKay |
Insurance -- Pursuing a New Policy The insurance industry is slowly shifting from traditional to trendy.  |
PHONE+ December 7, 2009 Michael Murphy |
Get Your Head in the Cloud Cloud computing can can provide additional value to new and existing clients.  |
Insurance & Technology September 16, 2005 Anthony O'Donnell |
The Elusive Prize: Effective Cross-Selling Only a minority of insurers succeed in crossing lines of business to increase customer wallet share effectively.  |
Insurance & Technology November 12, 2007 Conz & Rodier |
Predictive Analytics and Complex Event Processing Technology Move to Cutting Edge of Financial Services Industry As data volumes continue to rise, bankers, insurers and traders are leveraging predictive models to anticipate future behavior and events.  |
Insurance & Technology November 26, 2003 Julie Gallagher |
Keep Them Coming Back for More Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied.  |
Insurance & Technology January 25, 2005 |
Deja Vu All Over Again Many of the major areas of focus for senior insurance technology executives in the coming year will be familiar ones that have become even more pressing. Insurers will boost their offshore outsourcing activities and increasingly dip a toe into business process outsourcing (BPO).  |
Insurance & Technology April 13, 2010 Anthony O'Donnell |
Newer Policy Administration Systems Ease Transformation of Smaller Insurers As the insurance industry prepares for the next growth phase, small and medium-size carriers are taking advantage of rules-based policy administration packages to transform their capabilities and stand up to larger competitors.  |
Insurance & Technology December 16, 2009 Anthony O'Donnell |
IT Investment to the Rescue Continuing economic uncertainty has spurred rather than hobbled technology investment, as insurance IT organizations seek to support competitive distinction through superior underwriting, pricing and customer-facing capabilities.  |
InternetNews October 29, 2010 |
Cloud Computing Survey Has an IT Focus The Appirio-sponsored survey of IT decision-makers, highlights both cloud computing's potential and misconceptions that could be limiting its wider adoption.  |
CIO May 27, 2009 Jarina D'Auria, Kim S. Nash |
Early Cloud Adopters Ride Out Hype Cycle Pressure for flexibility, savings, and speed are driving up CIO interest in cloud computing.  |
Insurance & Technology September 1, 2007 Anthony O'Donnell |
Legacy Systems Yield To Modern Technologies The continued success of newer technology platforms is clarifying the likely future state of policy admin systems and reshaping how insurance carriers large and small think about legacy migration.  |
Insurance & Technology April 20, 2010 Peggy Bresnick Kendler |
Virtual Roundtable: The Imperatives of Infrastructure Successfully responding to rapidly changing market conditions requires a flexible technology architecture.  |
Insurance & Technology September 14, 2006 Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems.  |
Bank Systems & Technology August 16, 2010 Penny Crosman |
BS&T Survey: Banks Take to Cloud Computing The agility and cost-efficiency enabled by cloud computing has some large banks, including ING, proactively testing the technology. But other bankers are cautiously cautiously awaiting answers to security and regulatory questions.  |
Insurance & Technology February 9, 2004 Greg MacSweeney |
2004 Top Insurance Business/Technology Issues This special report takes a look at some of the top business issues that insurance carriers will face this year and how technology can help make their challenges easier.  |
CRM October 2012 |
Oracle Recognizes the Need for Change Mark Hurd is no stranger to big success. In his five years as president and CEO of HP, he was credited with righting the company's financially struggling ship. Now, starting his third year as president of Oracle, he is steering yet another big ship on a completely new course.  |
InternetNews November 18, 2010 |
Looking at the Advantages of a True Saas Solution As demand for cloud services grows, many established vendors are selling old wares as new.  |
Insurance & Technology May 16, 2007 Susana Schwartz |
Drive For Automation Causes Insurance Carriers To Integrate The Internet has yielded more choices among comparative raters and aggregators, thus elevating agents to a more powerful position as the gatekeepers to multiple company ratings.  |
PC Magazine September 25, 2008 Matthew D. Sarrel |
The Darker Side of Cloud Computing We've been hearing about "computing in the cloud" for some time now. Sounds fluffy, peaceful, idyllic, and effortless. Wake up, people! Cloud computing is just another term for outside your control.  |
CIO February 24, 2010 Jim Hietala |
Compliance Under a Cloud Cloud services buyers beware: vendors must address security regulations.  |
Bank Technology News January 2011 |
Sharing is Saving Banks with small loan volume are finding cloud computing and "pay per usage" to be an attractive way to obtain the loan processing technology they need.  |
InternetNews March 27, 2009 Alex Goldman |
IDC Eyes SaaS Opportunities SaaS has definitely established itself in niche areas, but IDC explains why it has much broader potential.  |
Insurance & Technology August 13, 2009 Anthony O'Donnell |
IBM's SPSS Acquisition May Speed Insurers' Adoption of Predictive Analytics The addition of SPSS to IBM's capabilities rounds off the vendor's offering at a time when insurers are poised to invest more heavily in predictive analytics, according to industry analysts.  |
Insurance & Technology August 17, 2010 Anthony O'Donnell |
Claims Transformation Emerging as Top Priority for Carriers Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies.  |
Insurance & Technology December 13, 2006 Anthony O'Donnell |
Location, Location, Location Insurers' capability to respond quickly to catastrophes - on whatever scale - is extremely relevant to their mission.  |
CFO December 1, 2010 David McCann |
Be Clear about the Cloud As the dominant IT paradigm continues to shift, companies need to manage critical components of the migration.  |
U.S. Banker March 2011 Glen Fest |
Baby Steps into the Cloud Despite worries over data security and 24/7 access, cloud computing attracts more banks with cost savings and improved efficiency.  |