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OCC Bulletin May 10, 2004	Risk Management of New, Expanded, or Modified Bank Products and Services The risk management principles in this bulletin outline the expectations of the Office of the Comptroller of the Currency and apply to the introduction of traditional and non-traditional bank products and services, as well as modifications to existing products and services.
OCC Bulletin November 1, 2001	Third-Party Relationships This bulletin provides guidance to national banks on managing the risks that may arise from their business relationships with third parties...
HRO Today April 2008 Sak & Grande	The Year of Mid-Market HRO: Contracting that's Less Adversarial The age of broad-scope, mid-market HRO has arrived; HR outsourcing buyers and providers find themselves on new ground as the market moves into an era of collaborative contracting.
Insurance & Technology February 8, 2004	Auditing Technology from ACL Services ACL Services Ltd., a provider of audit and data analysis technology to financial executives and audit professionals, has launched the Continuous Controls Monitoring solution suite.
Pharmaceutical Executive February 1, 2011 Sumit Nijhawan	Worth a Pound of Cure In an era of information overload, continuous monitoring, solutions can prevent your pharma business from losing money and save a few lives along the way
Entrepreneur December 2004 Marc Diener	Say What? Formal legal contracts are often filled with endless paragraphs with indecipherable legalese that protects one side or the other against different risks. Here are common clauses to look out for.
Global Services January 24, 2008	Negotiating Service Deals with Equity Services transactions with an equity component are complicated and are associated with a wide range of risks factors. However, they can create positive financial returns if structured carefully. Here are a few guidelines on how to structure such transaction agreements.
National Defense February 2014 Jay B. Stephens	Companies Need Sound Governance In publicly-traded aerospace and defense companies, strong internal controls in an organization -- especially in business units far from the mother ship -- are essential to transparency and process fidelity.
CIO June 15, 2010 Karlyn & Overly	How to Protect Your Company from Vendors Who Don't Deliver Heed the warnings from recent legal cases and business scandals. Before you sign that deal with an IT vendor, make sure you know what you'll do if your supplier doesn't keep its promises.
Commercial Investment Real Estate Mar/Apr 2008 Jim Van Dellen	Terms of Agreement The author compares interest-based negotiation to hard-nosed negotiation. Effective negotiation is about building profitable and sustainable relationships.
HBS Working Knowledge May 29, 2006 Lawrence Susskind	Why Technology Negotiations Are Different You can anticipate four specific problems to crop up more often in technology negotiations.
HBS Working Knowledge July 9, 2007 Davis & Malhotra	Five Steps to Better Family Negotiations Family relationships are complicated, even more so when your uncle, mother, or daughter is your business partner.
HBS Working Knowledge December 22, 2003 Kathleen L. McGinn	Negotiation and All That Jazz Negotiation is improvisational -- demanding quick, informed responses and decisions. Harvard professor Kathleen L. McGinn lays out the score in this article.
IndustryWeek September 14, 2011	Time To Tell Your CPOs to Collaborate With Suppliers How to create value by collaborating inside and outside the organization.
National Defense February 2016 Fenster et al.	Don't Bank on Relief from DCAA Audits The Truth in Negotiations Act is a statute with which defense contractors are likely familiar. It requires contractors to submit current, accurate and complete cost or pricing data when negotiating certain contracts with the government.
Insurance & Technology November 5, 2008 Jody Westby	Building an Enterprise Security Program Key to Managing Risks Insurance companies are particularly vulnerable to cyber risks because they house so much sensitive data.
ONLINE November 2001 Willem Noorlander	Rights and Obligations of Information Users Information users have a litany of observations and complaints about information suppliers...
HBS Working Knowledge April 5, 2004 Deepak Malhotra	Six Ways to Build Trust in Negotiations All negotiations involve risk. That's why establishing trust at the bargaining table is crucial. The author presents strategies to build trustworthiness.
HBS Working Knowledge October 2, 2006 Martha Lagace	Negotiating in Three Dimensions How you can shape important deals through tactics, deal design, and set-up, and why three dimensions are more powerful than one.
IndustryWeek May 29, 2009 Steve Minter	Purchasing Officers: Confident Now, But is Trouble Ahead? While the recession has strengthened their negotiating positions, many purchasing professionals have not yet assessed the impact of the recession on their supply-management strategy.
Bank Director 4th Quarter 2009 Kenneth L. Glascock	Internal Audit: Boosting Your ROI A high-performance audit function can help the bank and board achieve its risk-adjusted goals.
Real Estate Portfolio Mar/Apr 2002 Ray Milnes	Audit Committees -- A Perspective on Utilizing Internal Audit Resources A brisk current of regulatory change is sweeping through America's corporate boardrooms aimed at strengthening the independence and effectiveness of corporate audit committees, including those of REITs and other publicly traded real estate companies...
CIO October 15, 2001 Eric K. Clemons & Elizabeth T. Gray Jr.	The Confidence Game To reap outsourcing's greatest rewards, both client and vendor must trust each other...
IndustryWeek February 1, 2008 Nick Zubko	Walking into Walls Learn to overcome these five obstacles to building a reliable supplier network.
Commercial Investment Real Estate Nov/Dec 2010 Cara Lowe	Business Breakups Preparation pays off when partnerships dissolve.
CIO August 15, 2005	People Watching Employee e-mail and Web use monitoring is a common practice to protect against misbehavior. The effort in monitoring computer logs is well worth it, as inappropriate use of the Internet or release of confidential information could have higher costs.
CFO June 15, 2012 Sarah Johnson	Do Your Internal Auditors Have the Right Skills? Companies are putting a premium on critical thinking and data-mining expertise.
ONLINE Sep/Oct 2005 Willem Noorlander	The Rock, the Hard Place, and Doing Business in Today's Information Marketplace Due to increasing business requirements -- and given that the dollars spent for information and market data within many industries make up the second-highest company cost next to people -- one wonders how customers and suppliers alike are weathering the flat market storm.
CRM September 1, 2009 Ray Wang	Stand Up for Your Rights! How to ensure the software you use isn't abusing you in the process.
Searcher June 2001 Seymour Satin	Negotiating: From First Contact to Final Contract The information professional's job description changes so rapidly from day to day, it's hard to keep up. From researcher to Web designer to information guru, the latest skill set all information professionals need is how to negotiate...
IndustryWeek December 1, 2007 David Blanchard	How to Sustain Successful Supplier/Buyer Partnerships Supplier relationship management strategies should emphasize compliance, conduct and strategic financing.
AskMen.com Jason Epstein	Killer Negotiation Tactics 10 killer negotiation tactics you can use in any situation.
National Defense March 2014 Traci Thompson	Supplier Codes of Conduct Often Overlooked A thoughtful and effective supplier code not only decreases the likelihood of trouble to a defense contractor because of its supply chain, but also serves as a foundational tool that provides compliance stability and helps drive long-term success.
HBS Working Knowledge September 26, 2005 Mallory Stark	What Perceived Power Brings to Negotiations An interview with Kathleen McGinn, co-author of Perceived Relative Power and its Influence on Negotiations, on how new research can help managers be better negotiators.
IndustryWeek November 1, 2007 David Blanchard	Avoiding the Big Squeeze: Ten Steps to Better Managing Your Suppliers Good supplier management requires recognition of everyone's needs and expectations.
IndustryWeek September 16, 2009 Steve Minter	Managing Supplier Information in a Dynamic Environment Sophisticated software systems offer help to companies facing more complex supply chains and new information needs.
Bank Technology News July 2010 Todd Cooper	Risk Culture's Driven by IT Investing in sound risk management practices and a technology offering to support them leads financial service organizations to a healthier bottom line, a solid reputation and a strong competitive position in the marketplace.
PHONE+ July 29, 2009 Ross Buntrock	Bulletproofing Your Business While it's impossible to eliminate all risks associated with signing a telecommunications agreement, agents can shield their businesses from some common risks and take a few bullets out of the other guy's gun.
Bank Systems & Technology October 28, 2004 Ivan Schneider	CSI: Financial Services Bankers can take a more proactive role in preventing crimes from occurring and discovering suspicious activity as it happens.
IndustryWeek June 1, 2002 David Drickhamer	Factory Monitoring -- Just Do It Amanda Tucker, director of business compliance project at Nike Inc., explains that it is no longer considered acceptable just to have a code of conduct. There has to be monitoring behind it.
Entrepreneur May 2005 Aliza Pilar Sherman	Seal the Deal Negotiating can be difficult, often more so for women, but sharpening your skills in advance will put you on top.
Insurance & Technology December 23, 2005	Rethinking Risk Management Many firms have allocated a disproportionate amount of resources to Sarbanes-Oxley compliance, according to a new report.
IndustryWeek January 1, 2008 David Blanchard	How Ethical is Your Supply Chain? Supplier ethics management offers a way to plug global ethic gaps.
IndustryWeek April 1, 2009 Nick Zubko	10 Warning Signs of a Supplier in Peril During this unique economic climate, relationships should be a truly collaborative process, with the supplier communicating well in advance of any anticipated failure or disruption.
CFO June 1, 2003 Russ Banham	Fear Factor Sarbanes-Oxley offers one more reason to tackle enterprise risk management. Although the act doesn't say anything about better risk management, more robust risk-reporting would seem to provide more assurance to anxious audit committees, and to CEOs and CFOs who must now certify financial statements.
CRM January 1, 2007 Pawan Verma	Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives.
Job Journal June 27, 2004	Working Wounded: Keys to Negotiating Success Having a few aces up your sleeve can help your negotiation strategy at work.
HBS Working Knowledge September 11, 2006 Michael Wheeler	Negotiating When the Rules Suddenly Change How to best negotiate in an uncertain environment? Here, this Harvard Business School Professor of Management Practice advises looking to military science for winning strategies.
CFO April 15, 2012 Alix Stuart	How to Direct a Risk Team CFOs are playing a bigger role in risk management. To succeed, they have to assemble and lead the right cast and crew.
CRM May 26, 2015 Terence Lee	Don't Let Poor Contract Management Slow Sales Misplaced documents, tedious drafting, and lack of visibility can bog down contracts -- and your sale pipeline.