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InternetNews
August 24, 2004
Michael Singer
E-Business, PCs Really Satisfy: Report Apple's shine not limited to just the iPod... Google gets high marks in a new consumer satisfaction report... mark for My Articles similar articles
InternetNews
August 16, 2005
Susan Kuchinskas
Yahoo, Google Tops in Satisfaction Study Users like what they find on Google and Yahoo and are increasingly pleased with AOL, a new study finds. mark for My Articles similar articles
InternetNews
August 19, 2008
Kenneth Corbin
Study: Google Tops in e-Business Satisfaction Customer satisfaction with Web-content services are on the rise, while researchers claim portals are losing out to search engines. mark for My Articles similar articles
InternetNews
August 14, 2007
Nicholas Carlson
What Gives, Google? Report finds that Yahoo's customers are more satisfied than Google's. But Google users might just be greedy. mark for My Articles similar articles
CRM
November 16, 2010
Lauren McKay
Facebook Flounders in Customer Satisfaction For the first time ever, the American Customer Satisfaction Index E-Business Report included social media Web sites in its annual survey. mark for My Articles similar articles
The Motley Fool
September 21, 2010
Gabriel Perna
Apple First in PC Customer Satisfaction For the seventh consecutive year, Apple remained the American consumer's favorite PC manufacturer according to a report from the American Consumer Satisfaction Index. mark for My Articles similar articles
InternetNews
October 27, 2009
Citizens Happier Than Ever With e-Gov Sites New survey highlights progress in government's march to the Internet. mark for My Articles similar articles
PHONE+
May 20, 2009
Telco Customers Not Satisfied Even the U.S. Postal Service ranked higher in customer satisfaction than the telecom industry, according to the American Customer Satisfaction Index. mark for My Articles similar articles
InternetNews
December 30, 2009
Amazon Tops in E-tail Customer Service ForeSee Results has ranked the largest online retailers' customer service and found that Amazon has pulled ahead of Netflix to take the lead. mark for My Articles similar articles
InternetNews
February 19, 2008
Kenneth Corbin
Net Satisfaction on The Rise New research finds that the most satisfied customers are found on the Web. mark for My Articles similar articles
InternetNews
December 18, 2006
Roy Mark
If Only eGov Sites Could Do More... Amid tight federal budgets and rising expectations, new report says government sites are falling short. mark for My Articles similar articles
InternetNews
June 1, 2005
Susan Kuchinskas
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. mark for My Articles similar articles
InternetNews
July 28, 2010
Citizens Cooling on U.S. e-Government: Survey Customer satisfaction with federal e-government efforts continues to slip, though the losses are incremental, and researchers note the variations by category. mark for My Articles similar articles
InternetNews
February 20, 2004
Robyn Greenspan
E-tailers Earn High Satisfaction Scores Retailers topped the customer satisfaction index when measured against their online brokerage, auction, and travel counterparts. mark for My Articles similar articles
InternetNews
October 28, 2008
Kenneth Corbin
Study: e-Gov Sites' Usability on the Rise Citizen's satisfaction continues to improve as government agencies gradually get with the digital program. mark for My Articles similar articles
InternetNews
May 24, 2010
Microsoft Scores Good Will With Windows 7 Prominent measure of customer satisfaction finds that Microsoft's stock is rising in the public eye following the generally well received release of Windows 7. mark for My Articles similar articles
InternetNews
July 15, 2009
Bing Gets Slight Search Ratings Bounce The latest comScore search rankings show Microsoft's Bing search engine is making a little headway in its battle with market leaders Google and Yahoo based on results for June. mark for My Articles similar articles
InternetNews
April 28, 2009
Kenneth Corbin
Obama's e-Gov Vision Off to Slow Start New study highlights challenges facing new administration as it works to bring government into the Internet age. mark for My Articles similar articles
InternetNews
June 30, 2009
Don Reisinger
What Apple Does Right What are Steve Jobs and company doing to maintain one of the best customer satisfaction ratings in the business? mark for My Articles similar articles
The Motley Fool
February 20, 2004
Rick Aristotle Munarriz
HP Battles Dell Hewlett-Packard makes gains in box sales, but still needs to think outside of it. Revenues for the personal computer division jumped 20%. mark for My Articles similar articles
Bank Systems & Technology
February 17, 2009
Maria Bruno-Britz
Consumers are Displeased with Finance Sector: U of Michigan ACSI Report Findings show consumers are less than happy with their banks when compared to last year. mark for My Articles similar articles
CRM
November 2014
Leonard Klie
Customer Satisfaction Plunges Again American Customer Satisfaction Index sees one of its biggest drops in 20 years. mark for My Articles similar articles
CRM
December 2015
Leonard Klie
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays mark for My Articles similar articles
InternetNews
December 30, 2008
Christopher Saunders
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? mark for My Articles similar articles
Food Processing
January 2009
Food Companies Remain on Top of Customer Satisfaction Index With the recession just beginning, the University of Michigan's American Customer Satisfaction Index dipped only a slight 0.1 percent in the third quarter of last year, to a score of 75 on a scale of 100. mark for My Articles similar articles
InternetNews
June 1, 2007
Stuart J. Johnston
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. mark for My Articles similar articles
PC Magazine
April 27, 2011
Ben Gottesman
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. mark for My Articles similar articles
Home Theater
June 4, 2007
Consumers to Cable: You Stink Cable and satellite television companies have scored the lowest of any sector of industry in the latest American Consumer Satisfaction Index. mark for My Articles similar articles
PC Magazine
August 21, 2006
Cade Metz
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. mark for My Articles similar articles
BusinessWeek
October 10, 2005
Lee & Thornton
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade. mark for My Articles similar articles
Food Engineering
December 1, 2005
Heinz rules in customer satisfaction study With the highest score ever recorded in the American Customer Satisfaction Index, H. J. Heinz Company remains the leader in the food manufacturing segment for the sixth straight year. mark for My Articles similar articles
The Motley Fool
January 12, 2012
Rick Aristotle Munarriz
Apple's Killing Your PC Computers are still a hard sell, unless you're Apple. mark for My Articles similar articles
InternetNews
October 16, 2009
PC Sales Creep up as Acer Passes Dell China continues to pull the global market along as low-end and consumer PCs make up the bulk of sales. mark for My Articles similar articles
PC Magazine
August 30, 2006
Michael J. Miller
Trouble with Tech Support PCs are more reliable than they have been over the past few years, but tech support is worse than ever. mark for My Articles similar articles
InternetNews
January 17, 2008
Dell Back to Strong Growth A new IDC report shows Dell eclipsing its PC shipments from a year earlier. mark for My Articles similar articles
BusinessWeek
December 13, 2004
The Problems HP Faces During her five years as CEO, Fiorina has taken dramatic steps to remake Hewlett-Packard, including a 2002 deal to acquire Compaq. While the merger went smoothly, it didn't solve too many of HP's strategic challenges. mark for My Articles similar articles
The Motley Fool
October 21, 2009
Eric Jhonsa
Dell's Painful Two-Front War Multiple rivals are squeezing the former PC leader in different ways. mark for My Articles similar articles
BusinessWeek
April 19, 2004
Andrew Park
Dude, You're Getting A Printer Dell's printer business is puny next to HP's, but it's quickly gaining ground mark for My Articles similar articles
InternetNews
November 29, 2007
Christopher Saunders
HP Still Dominates Global PC Shipments Dell lost further ground to rival HP in global PC shipments, according to an industry researcher. mark for My Articles similar articles
The Motley Fool
May 19, 2004
Rick Aristotle Munarriz
HP's $20 Billion Boast Hewlett-Packard's historical claim about topping $20 billion in quarterly revenue for the first time proves to be hysterical. mark for My Articles similar articles
InternetNews
May 11, 2009
Michelle Megna
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. mark for My Articles similar articles
PC World
September 4, 2001
Tom Spring
Mega Merger Could Influence PC Prices As HP/Compaq merger percolates, will consumers win or lose? mark for My Articles similar articles
Information Today
July 31, 2008
ACSI's E-Government Satisfaction Index Shows Improvement Citizen satisfaction with federal government websites ended a losing streak by improving for the first time in a year. mark for My Articles similar articles
The Motley Fool
August 23, 2011
Chris Baines
Michael Dell Zings HP Over PC Exit, Bad Capital Allocation It's official -- HP's Compaq acquisition was a waste. mark for My Articles similar articles
PC World
July 1, 2000
Mitt Jones
PC Reliability & Service: Things Fall Apart In an exclusive survey, 16,000 readers told us that the quality of PC reliability and service has slipped. Imagine if your fridge were this much trouble.... mark for My Articles similar articles
InternetNews
November 17, 2009
Microsoft, Google Put the Squeeze on Yahoo Google keeps making headway, while Bing and Yahoo are still battling it out. mark for My Articles similar articles
Search Engine Watch
June 26, 2009
Gregg Stewart
Bing -- Early Estimations in Local Search It's way too early to say Bing is a success, but initial trials are favorable. Where Bing could shine is in local search, a relatively untapped revenue source and a fragmented marketplace. mark for My Articles similar articles
PC Magazine
September 13, 2007
Eric Griffith
Is Tech Support Getting Worse? If your desktop, notebook, or printer heads south, will your manufacturer be able to help? People share their opinion on who is tops in tech support. mark for My Articles similar articles
BusinessWeek
September 6, 2004
Andrew Park
Dell Outfoxes Its Rivals But this time it's using different tactics -- a shift from price wars to a new focus on profit margins. Could this mark a shift in PC pricing after years of downward pressure? mark for My Articles similar articles
InternetNews
June 18, 2009
Michelle Megna
Who's Really Winning the Search Race? While Google continues to dominate in search market share and volume, social media sites are the only properties showing positive growth, according to comScore's numbers comparing May to April. mark for My Articles similar articles