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InternetNews
March 4, 2011
Paul Shread
Salesforce Friends Facebook for Call Centers The SaaS giant adds support for Facebook to its Service Cloud 3 call center. mark for My Articles similar articles
InternetNews
September 10, 2009
Salesforce.com's Next Billion-Dollar Move? With a firm grip on sales lead management, the leader in SaaS aims for the customer management market. mark for My Articles similar articles
CRM
March 4, 2011
Brittany Farb
Salesforce.com Unveils Service Cloud 3 Service Cloud 3 made its debut yesterday at Salesforce.com's Cloudforce 2011 event in New York. The new application will assist customers manage higher volumes of service issues through social media tools. mark for My Articles similar articles
InternetNews
November 18, 2009
Salesforce Debuts a Facebook for the Enterprise At Dreamforce 2009, Benioff introduces Chatter, aimed at bridging the gap separating content, applications and people. mark for My Articles similar articles
InternetNews
January 15, 2009
Richard Adhikari
Salesforce Launches 'Service Cloud' Building on technologies it announced in November, Salesforce.com today released Service Cloud, its next-generation customer service solution. mark for My Articles similar articles
CRM
November 2009
Joshua Weinberger
CRM on Twitter: November 2009 What do Twitter users think of Salesforce.com? mark for My Articles similar articles
InternetNews
December 7, 2010
Salesforce Launches Database.com Rivalry with Oracle intensifies as CRM leader Salesforce debuts its standalone, cloud-based database offering, promising an open platform to extend its service-oriented model. mark for My Articles similar articles
InternetNews
December 8, 2010
Saleforce Buying Ruby Player Heroku In a $212 million all-cash deal to acquire Ruby vendor Heroku, Salesforce looks to build out its Force.com cloud platform to complement its VMforce offering. mark for My Articles similar articles
InternetNews
June 22, 2010
Salesforce Rolls Out Facebook-Like Chatter Chatter, the latest Salesforce app, is a cloud-based service for the enterprise that offers features familiar to Facebook and Twitter users. mark for My Articles similar articles
CRM
April 23, 2013
Kelly Liyakasa
Salesforce.com Unifies Social Acquisitions The launch of Social.com app weds social listening and CRM contact data. mark for My Articles similar articles
InternetNews
October 19, 2010
Socialcast Adds Social Media to Enterprise Apps The new Socialcast Reach is designed to integrate social media conversations with traditional enterprise apps. mark for My Articles similar articles
The Motley Fool
November 15, 2011
Tim Beyers
Twitter's Best Chance for IPO Glory Is Now The overcrowded social network is still a brilliant customer-service platform. mark for My Articles similar articles
Fast Company
Pavithra Mohan
Twitter Claims Its Audience Is Comparable To Facebook's--And It Might Have A Point Twitter CFO Anthony Noto said that Twitter's reach is actually far greater than user numbers suggest -- potentially even bigger than that of Facebook. Here's why. mark for My Articles similar articles
InternetNews
August 17, 2010
Wall Street Hopes Salesforce Stays Hot The on-demand CRM and business applications provider is trading at a rarefied price and, thus far, its sales and earnings have justified the lofty valuation. mark for My Articles similar articles
Fast Company
Neal Ungerleider
Report: 63% Of Users Consider Twitter And Facebook A Source Of News Self-proclaimed social media gurus, listen up: A new study says that more Twitter and Facebook users are turning to the platforms primarily for news. mark for My Articles similar articles
InternetNews
August 19, 2010
Salesforce Q2 Sees SaaS Paying Off The company roars past analyst expectations on customers flocking to the cloud. mark for My Articles similar articles
InternetNews
August 21, 2009
Facebook Pages Publish to Twitter With New Tool Promotional marketing on the top social networking site just got easier with a new tool that automatically publishes Facebook Pages content to Twitter. mark for My Articles similar articles
CRM
March 30, 2011
Leonard Klie
Salesforce.com Acquires Radian6 Salesforce.com put an end to the rumors today by announcing its acquisition of Radian6. The deal is worth $276 million in cash and $50 million in stocks. mark for My Articles similar articles
InternetNews
April 14, 2010
Social, Cloud Trends Merging: Salesforce's Benioff Salesforce.com's CEO talks up his vision of Cloud 2 - and what it means for enterprises. mark for My Articles similar articles
Search Engine Watch
June 15, 2010
Kevin Gibbons
10 Things You Need to Know to Get Started on Twitter Doing social media badly is far worse than failing to do it. Tips on how to get started on Twitter and use it effectively to spread the word about your brand or small business. mark for My Articles similar articles
The Motley Fool
August 12, 2009
Tim Beyers
Is This the Next Great Tech Disruption? Facebook acquires Twitter rival FriendFeed for roughly $50 million in cash and stock -- and takes one step closer to beating Twitter at its own game. mark for My Articles similar articles
InternetNews
April 14, 2008
Kenneth Corbin
Salesforce, Google Extend Flights on The Cloud Salesforce.com announced today that it will offer its suite of customer relationship management applications to businesses through the Google Apps cloud-hosting platform. mark for My Articles similar articles
InternetNews
March 11, 2011
Twitter Aims to Clean Up 'Fractured Landscape' New developer road-map gives thumbs down to third party Twitter clients. mark for My Articles similar articles
CRM
March 2, 2012
Leonard Klie
Backupify Releases a Service for Salesforce.com Data The Snapshot for Salesforce CRM product lets users create backup files in case of data loss. mark for My Articles similar articles
InternetNews
September 18, 2009
Twitter Now Makes Phone Calls Developers keep coming up with new ways to leverage the popular micro-blogging service. mark for My Articles similar articles
CRM
June 2011
Leonard Klie
Don't Forget the "C" in Social CRM Listening to customers should precede any foray into social media, the former leader of @ComcastCares advises mark for My Articles similar articles
Financial Planning
January 1, 2012
Joel Bruckenstein
Salesforce: More than Just CRM Social enterprise software is still in the early stages of development, but there is clearly a social media revolution taking place that advisors can't afford to ignore. mark for My Articles similar articles
Fast Company
David Lumb
Meerkat Ditches Twitter And Cozies Up To Facebook Starting today, Meerkat users can post their live streams straight to Facebook. mark for My Articles similar articles
CRM
December 2015
Leonard Klie
Social Media Is Now a Viable Support Channel Direct messaging, tighter security, and data integration add to social media's feasibility as a customer service platform mark for My Articles similar articles
InternetNews
November 4, 2008
Richard Adhikari
Benioff Laughs Off Saleforce's Looming Rivals But with Microsoft, Oracle and SAP all eying the cloud, Salesforce's CEO also detailed the SaaS vendor's efforts to grow and better compete. mark for My Articles similar articles
InternetNews
May 3, 2011
Salesforce Closes $326 Million Deal for Radian6 Salesforce.com completes its acquisition of social CRM vendor - what happens now? mark for My Articles similar articles
The Motley Fool
December 8, 2010
Salesforce.com Builds Enterprise Database for Cloud Salesforce wants to move things to the cloud. mark for My Articles similar articles
Fast Company
Neal Ungerleider
Some Twitter Users See Non-Linear Timelines The social network began a limited rollout of non-chronological timelines, which means some users are seeing tweets displayed in an algorithmic, non-linear fashion, somewhat similar to Facebook's News Feed. mark for My Articles similar articles
CRM
January 23, 2012
Conversocial Releases Priority Response Engine The company adds priority handling, tagging, and customer history to address demand for customer service via Facebook and Twitter. mark for My Articles similar articles
The Motley Fool
March 25, 2009
Anders Bylund
The No. 1 Reason Why Google Should Buy Twitter Twitter is outgrowing its britches and could use a better infrastructure. That's why investors should pay attention to the up-and-comer. mark for My Articles similar articles
InternetNews
June 26, 2009
Andy Patrizio
Benioff, High Priest of SaaS, Snipes Back at Oracle Larry Ellison shouldn't be too surprised at the tweaking he got from his former employee and now cloud computing's biggest supporter. mark for My Articles similar articles
CRM
May 30, 2014
Leonard Klie
Microsoft and Salesforce.com Announce Strategic Partnership Industry leaders to deliver new solutions and mobile experiences for mutual customers. mark for My Articles similar articles
InternetNews
April 3, 2009
Andy Patrizio
NetSuite Builds a Bridge to Salesforce.com NetSuite has announced new integration functionality between its enterprise resource planning and financials software and Salesforce.com customer relationship management on-demand software. mark for My Articles similar articles
Fast Company
David Lumb
Twitter Wants To Overcome Its Context Problem With A New Trends Feed Twitter is retiring the Discover tab and launching a new feature called Trends. Twitter is adding Trends to its existing search function as a way for users to see the most popular hashtags and topics. mark for My Articles similar articles
InternetNews
February 17, 2010
Salesforce Chatter Takes to the Cloud SaaS firm begins invitation-only beta test of Chatter, billed as an on-demand alternative to offerings like IBM's Lotus Notes and Microsoft's SharePoint. mark for My Articles similar articles
Fast Company
Rose Pastore
Twitter's New Moments Tab Shows You The Best Of Twitter Moments is a new section of Twitter that will show users curated streams of tweets around newsworthy topics, including entertainment, sports, and breaking news events. mark for My Articles similar articles
InternetNews
October 21, 2009
Bing Bags Twitter Microsoft's Bing search engine now adds real-time tweets from Twitter in its results, with Facebook updates to come. mark for My Articles similar articles
Fast Company
Pavithra Mohan
Twitter Seeks To Attract More Users With New Homepage Twitter.com will now display relevant, curated sample tweets for hot-button issues and trending topics, ranging from news to sports to entertainment. mark for My Articles similar articles
InternetNews
November 3, 2008
Richard Adhikari
Salesforce to Roll Web Hosting, With Force Salesforce.com chairman and CEO Marc Benioff plans to make the software as a service (SaaS) company even more prominent in the cloud. mark for My Articles similar articles
InternetNews
June 4, 2009
Alex Goldman
Companies Need Social Media All-Stars Forget e-mail blasts and company Web sites; the future is in employees gaining a following on social media networks like Twitter. mark for My Articles similar articles
Fast Company
February 2015
McCorvey & LaPorte
Twitter's Facebook Envy In an effort to win more advertising dollars, Twitter is trying to build a network of mobile developers who are loyal to it rather than Facebook. mark for My Articles similar articles
InternetNews
June 16, 2009
Alex Goldman
Could Twitter Top Google? Twitter can deliver more traffic and better traffic than any search engine, at least according to backer and venture capitalist Fred Wilson. mark for My Articles similar articles
CRM
August 2, 2010
Alex Dayon
From Deflecting Customers to Embracing Them Six ways that the new Internet - a mobile, social, and real-time Internet - is changing the playing field for CRM and putting customers back in control. mark for My Articles similar articles
Search Engine Watch
April 6, 2009
Ron Jones
Twitter 101, Part 2 Part 1 was all about understanding Twitter, its benefits, and initial setup. Now it's time to introduce you to tools and resources that will help you make the most out of Twitter. mark for My Articles similar articles
CRM
March 15, 2012
Salesforce.com Expands With Salesforce Rypple and Salesforce Site.com Salesforce Rypple will enable companies to engage and align people across their employee social networks. mark for My Articles similar articles