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InternetNews
May 24, 2010
Microsoft Scores Good Will With Windows 7 Prominent measure of customer satisfaction finds that Microsoft's stock is rising in the public eye following the generally well received release of Windows 7. mark for My Articles similar articles
Food Engineering
December 1, 2005
Heinz rules in customer satisfaction study With the highest score ever recorded in the American Customer Satisfaction Index, H. J. Heinz Company remains the leader in the food manufacturing segment for the sixth straight year. mark for My Articles similar articles
InternetNews
February 19, 2008
Kenneth Corbin
Net Satisfaction on The Rise New research finds that the most satisfied customers are found on the Web. mark for My Articles similar articles
InternetNews
August 24, 2004
Michael Singer
E-Business, PCs Really Satisfy: Report Apple's shine not limited to just the iPod... Google gets high marks in a new consumer satisfaction report... mark for My Articles similar articles
InternetNews
February 20, 2004
Robyn Greenspan
E-tailers Earn High Satisfaction Scores Retailers topped the customer satisfaction index when measured against their online brokerage, auction, and travel counterparts. mark for My Articles similar articles
InternetNews
August 19, 2008
Kenneth Corbin
Study: Google Tops in e-Business Satisfaction Customer satisfaction with Web-content services are on the rise, while researchers claim portals are losing out to search engines. mark for My Articles similar articles
CRM
December 2015
Leonard Klie
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays mark for My Articles similar articles
CRM
November 2014
Leonard Klie
Customer Satisfaction Plunges Again American Customer Satisfaction Index sees one of its biggest drops in 20 years. mark for My Articles similar articles
InternetNews
October 28, 2008
Kenneth Corbin
Study: e-Gov Sites' Usability on the Rise Citizen's satisfaction continues to improve as government agencies gradually get with the digital program. mark for My Articles similar articles
InternetNews
June 1, 2005
Susan Kuchinskas
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. mark for My Articles similar articles
InternetNews
October 27, 2009
Citizens Happier Than Ever With e-Gov Sites New survey highlights progress in government's march to the Internet. mark for My Articles similar articles
InternetNews
August 16, 2005
Susan Kuchinskas
Yahoo, Google Tops in Satisfaction Study Users like what they find on Google and Yahoo and are increasingly pleased with AOL, a new study finds. mark for My Articles similar articles
InternetNews
December 30, 2009
Amazon Tops in E-tail Customer Service ForeSee Results has ranked the largest online retailers' customer service and found that Amazon has pulled ahead of Netflix to take the lead. mark for My Articles similar articles
Information Today
July 31, 2008
ACSI's E-Government Satisfaction Index Shows Improvement Citizen satisfaction with federal government websites ended a losing streak by improving for the first time in a year. mark for My Articles similar articles
CRM
November 16, 2010
Lauren McKay
Facebook Flounders in Customer Satisfaction For the first time ever, the American Customer Satisfaction Index E-Business Report included social media Web sites in its annual survey. mark for My Articles similar articles
InternetNews
August 18, 2009
Google, Apple Net High Marks for Customer Care New survey anoints Google, Apple tops in customer satisfaction for search and personal computers, highlights "uphill battle" for Microsoft's Bing. mark for My Articles similar articles
Insurance & Technology
July 8, 2007
Nathan Conz
Insurance Call Centers Lag Behind Other Industries, But The Hartford Is a Diamond in the Rough A recent study shows that the insurance industry still has a way to go when it comes to call center satisfaction. mark for My Articles similar articles
InternetNews
August 14, 2007
Nicholas Carlson
What Gives, Google? Report finds that Yahoo's customers are more satisfied than Google's. But Google users might just be greedy. mark for My Articles similar articles
InternetNews
December 18, 2006
Roy Mark
If Only eGov Sites Could Do More... Amid tight federal budgets and rising expectations, new report says government sites are falling short. mark for My Articles similar articles
PHONE+
May 20, 2009
Telco Customers Not Satisfied Even the U.S. Postal Service ranked higher in customer satisfaction than the telecom industry, according to the American Customer Satisfaction Index. mark for My Articles similar articles
Information Today
April 29, 2010
Peggy Garvin
Two New Reports Assess Use of Government Websites ForeSeeResults.com and the Pew Internet Report have collected information on internet users' search for government data. mark for My Articles similar articles
The Motley Fool
March 5, 2008
Selena Maranjian
You Can Get Some Satisfaction Some companies are getting better at pleasing consumers. mark for My Articles similar articles
The Motley Fool
September 21, 2010
Gabriel Perna
Apple First in PC Customer Satisfaction For the seventh consecutive year, Apple remained the American consumer's favorite PC manufacturer according to a report from the American Consumer Satisfaction Index. mark for My Articles similar articles
InternetNews
December 30, 2008
Christopher Saunders
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? mark for My Articles similar articles
Food Processing
January 2009
Food Companies Remain on Top of Customer Satisfaction Index With the recession just beginning, the University of Michigan's American Customer Satisfaction Index dipped only a slight 0.1 percent in the third quarter of last year, to a score of 75 on a scale of 100. mark for My Articles similar articles
InternetNews
July 28, 2010
Citizens Cooling on U.S. e-Government: Survey Customer satisfaction with federal e-government efforts continues to slip, though the losses are incremental, and researchers note the variations by category. mark for My Articles similar articles
InternetNews
May 11, 2009
Michelle Megna
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. mark for My Articles similar articles
Financial Advisor
May 2012
Satisfaction A job satisfaction study by J.D. Power found that financial advisors' happiness with their work is most dependent on their firm's performance. mark for My Articles similar articles
Registered Rep.
December 8, 2015
2015 Broker Report Card: Advisor Satisfaction For those advisors employed at national broker firms, overall satisfaction took a hit as markets remain uncertain. mark for My Articles similar articles
CRM
August 31, 2010
Koa Beck
Is a Transparent Government a Trusted One? ForeSee Results determines a consistent link between online transparency and citizens' trust of federal Web sites. mark for My Articles similar articles
The Motley Fool
May 15, 2007
Tim Beyers
United's Unfriendly Skies The airline industry suffered its worst service rating in seven years. Unfriendly skies won't produce smiling shareholders. Straighten up and fly right, United. mark for My Articles similar articles
The Motley Fool
December 14, 2006
Emil Lee
Fool on the Street: If I Could Be Like Wells Fargo Investors, anytime Warren Buffett owns a big stake in a company, you know there's something special about it. And at a recent Goldman Sachs financial services conference, the CEO demonstrated why Wells Fargo is the best bank in the world. mark for My Articles similar articles
The Motley Fool
January 26, 2009
Alex Dumortier
Will Wells Fargo Disappoint on Wednesday? There are reasons to believe the bank has put off taking its medicine over the last couple of quarters. mark for My Articles similar articles
The Motley Fool
February 14, 2007
Mary Dalrymple
Know Your Score Find out what lenders really think of you. Your credit score is the result of a statistical computation meant to tell lenders whether it's likely that you'll default on a loan. mark for My Articles similar articles
Bank Systems & Technology
August 19, 2009
Maria Bruno-Britz
Wells Fargo and Wachovia: The Creation of a Coast-to-Coast Banking Franchise It wasn't the easiest of acquisitions, but now that Wachovia is officially part of Wells Fargo, the heavy lifting has only begun for IT. mark for My Articles similar articles
The Motley Fool
January 26, 2007
Ryan Fuhrmann
The Best Financial Stock for 2007: Wells Fargo A solid history of sales and earnings growth put this company in the running. Investors, take note. mark for My Articles similar articles
Insurance & Technology
March 9, 2007
Nathan Conz
The ACSI Shows That Insurance Companies Are Improving Customer Service A crowded insurance marketplace means that consumers who are not satisfied with a carrier's quality of service can find viable options elsewhere. As a result, more and more insurers are making concerted efforts to improve their customer service. mark for My Articles similar articles
CRM
August 1, 2007
destinationCRM Dashboard The Top 25 in Supply Chain Management... Vettro Hits the Road... Catalog Retailers Are in Sync With Callers... SAP Makes More Moves on Mobility... mark for My Articles similar articles
The Motley Fool
May 31, 2007
Ryan Fuhrmann
Fool on the Street: Rock-Solid Wells Fargo Wells Fargo is peerless in terms of its expansion track record, and if it can keep cross-selling its way to similar levels of growth, it may turn out to be one of the best financial stocks for 2007 -- and beyond. mark for My Articles similar articles
Registered Rep.
October 6, 2008
Citigroup, Wells Fargo Still Battling Over Wachovia It now appears the two banks may each get a piece -- but without any help from the government. mark for My Articles similar articles
CRM
January 25, 2013
Leonard Klie
Consumers Are Happier with Contact Centers Call Center Satisfaction Index finds Web self-service and email dominate the non-phone mix of contact channels, but social media is playing a critical role. mark for My Articles similar articles
CIO
May 1, 2003
Mohanbir Sawhney
How to Keep Your Customers Satisfied To learn if end users are happy, you have to ask the right people -- and the right questions. mark for My Articles similar articles
The Motley Fool
October 21, 2008
Morgan Housel
Why Wells Fargo Really Wanted Wachovia Why was Wells Fargo so eager to ante up a deal for Wachovia? Taxes. It was all about taxes. mark for My Articles similar articles
InternetNews
April 28, 2009
Kenneth Corbin
Obama's e-Gov Vision Off to Slow Start New study highlights challenges facing new administration as it works to bring government into the Internet age. mark for My Articles similar articles
The Motley Fool
November 17, 2005
W.D. Crotty
One Stock Consumers Love Heinz tops the American Consumer Satisfaction survey once again. But the six glory years of consumer satisfaction have not been able to jump-start this stock. mark for My Articles similar articles
CRM
November 1, 2006
The Pulse: Does Your Contact Center Measure Customer Satisfaction, Customer Loyalty, Neither, or Both? 0%: We only measure customer loyalty... 19%: We only measure customer satisfaction... etc. mark for My Articles similar articles
InternetNews
June 1, 2007
Stuart J. Johnston
Web Retail All About Customer Experience Survey shows price doesn't count as much as a good experience with online customers. mark for My Articles similar articles
Bank Systems & Technology
June 9, 2009
Maria Bruno-Britz
Wells Fargo Grows First Data Card Relationship An expanded agreement has been signed to include Wachovia's card customers with Wells Fargo's First Data portfolio. mark for My Articles similar articles
IndustryWeek
February 1, 2007
John S. McClenahen
Employee Involvement: Well, Now Are You Satisfied? The majority of manufacturing companies are measuring employee satisfaction. mark for My Articles similar articles
The Motley Fool
September 8, 2008
Anders Bylund
Customer Satisfaction Is Google's Secret Sauce Google's customers are just so gosh-darn satisfied, especially compared to direct rivals like Microsoft, Yahoo!, or Time Warner's AOL. mark for My Articles similar articles