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Wall Street & Technology January 24, 2006 |
A Little Respect IT professionals are looking to flex their business muscles to gain the recognition they feel they deserve, according to a survey by global recruiting firm Harvey Nash.  |
Global Services May 5, 2008 Adyasha Sinha |
The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination  |
Bank Technology News March 2006 |
CIO Survey Indicates Big Change On Their Horizon The first-year survey of CIOs based in the U.S. found they face "enormous transformation" in their business.  |
CRM June 18, 2015 Michael Cholak |
Just How Important Is Customer Service to Customer Loyalty? It turns out other factors are bigger. But here's why it matters.  |
Wall Street & Technology April 26, 2007 |
Renaissance Men: Today's CIOs Continue to Expand Their Reach Deeper Into Core Businesses Today's CIOs continue to expand their reach deeper into their companies' core businesses, expanding their responsibilities beyond IT and transforming the CIO role into strategic driver.  |
IndustryWeek July 1, 2008 Brad Kenney |
IT Leaders Want More Say in Strategy: By The Numbers IT leaders would be willing to trade jobs for a better strategic role.  |
Financial Planning September 1, 2006 Elizabeth O'Brien |
Clients: Fickle to Faithful A new survey shows just exactly what financial planning clients value -- and what it takes to earn their loyalty.  |
CIO November 1, 2005 Edward Prewitt |
Watch What You Say Communication from the top is a leading factor in employee motivation, morale and even loyalty, according to a study from the consultancy Hay Group. But keeping workers informed is not something executives do well.  |
IndustryWeek April 1, 2009 Nick Zubko |
Matters of Capital Importance The recession is driving many companies to reduce spending and production capacity.  |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.  |
CIO November 1, 2005 Stephanie Overby |
Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions.  |
Global Services January 3, 2008 Adyasha Sinha |
Hanoi: Q&A U.K.-based Harvey Nash set up a joint venture with Vietnam's biggest software company, FPT Software. Paul Smith, Global Managing Director of Harvey Nash, talks here about the company's journey in the South Asian city so far.  |
InternetNews January 3, 2005 Sean Michael Kerner |
Poll: IT Spending Expected to Fall IT spending in 2005 is expected to fall somewhat according to a new poll from CIO magazine. However, there are certain sectors, including security and storage, that are reportedly expected to rise.  |
IndustryWeek April 1, 2009 David Blanchard |
The Road to Recovery Goes Through IT Companies look to IT departments to improve their operational efficiency.  |
CIO June 15, 2005 Thomas Wailgum |
You Can't Bank on Trust Trust is critical to generating customer loyalty in online banking. But with every phishing attack and e-mail scam, consumer confidence crumbles, bit by bit.  |
AFP eWire September 27, 2004 |
Confidence in U.S. Charitable Organizations Remains Unimproved The nonprofit sector is still feeling the effects of the Sept. 11 terrorist attacks, and unlike the government and other civic institutions, charitable organizations received none of the post Sept. 11 rally in confidence.  |
CRM January 1, 2006 Lior Arussy |
Is Your Product Really That Great? Loyalty programs won't work if a company's core product or service is perceived to have little or no value.  |
Wall Street & Technology April 15, 2008 Penny Crosman |
CIOs Say Projects Are Late and Over Budget Harvey Nash/KPMG survey shows across-the-board difficulties in meeting schedules and sticking to budgets, but PMOs and other solutions offer hope.  |
HRO Today Mar/Apr 2008 Peggy Cope |
Global Recruitment Pains In an era of retiring talent and mounting pressure to fill positions more quickly, study finds most employers are still not familiar with recruitment process outsourcing (RPO).  |
CIO September 29, 2010 Maryfran Johnson |
Feeling Overclouded? You're Not Alone The 8th annual global security survey indicates a whopping 62 percent of you have little to no confidence in cloud-provider security. It's no wonder many CIOs are feeling clouded out.  |
CIO February 1, 2002 Lorraine Cosgrove Ware |
Invest in Privacy Policies and Keep Your Customers To maintain loyalty, it's important to consider your customers and recognize what other companies are doing to ensure their privacy...  |
CRM November 15, 2004 |
Statistically Speaking 65% of respondents admitted that they would probably lessen or completely terminate their dealings... 84% of the more than 13,000 evaluations from IT decision-makers, influencers, and staff suggested... Not all companies are living up to their customer-centric claims... etc.  |
CIO April 15, 2004 Lieberman & Polansky |
Switching Tracks - Career Counsel Deciding which transformations are for you and which are against you.  |
CIO October 1, 2003 Edward Prewitt |
The Loyalty Lag Ten ways to develop the truly loyal employee  |
CRM March 2011 Robert Wollan |
The Service Provider--Customer Paradox Fewer consumers are switching, but that doesn't mean they are happy.  |
Fast Company January 2005 Kerry J. Sulkowicz |
The Corporate Shrink How to interview job candidates effectively... Regaining confidence to connect with customers...  |
CIO March 1, 2002 |
The 2002 State of the CIO Survey Our survey findings highlight the fact that the CIO's time is spent more on strategy than pure technology...  |
IEEE Spectrum February 2007 Stephen Cass |
Where the Jobs Are A survey of 752 IEEE members about the past, present, and future technological trends. Overall, the news is encouraging for the tech industry, albeit not spectacular.  |
Financial Planning June 1, 2010 Donna Mitchell |
Safety First What have investors learned from the financial meltdown? They claim that they have gained more sophisticated understanding of risk-or so finds a new survey by Allianz Global Investors.  |
Global Services January 3, 2008 Adyasha Sinha |
Offshoring to Hanoi A mix of low wages, strong mathematics skills, less frequent job hopping and technical aptitude qualify Hanoi as amongst the best outsourcing cities in the world.  |
Registered Rep. November 6, 2002 David A. Gaffen |
Dalbar Sets Up Product Rating Service Want to know how valuable that contact management software is, or how useful that sales guru really can be? Dalbar aims to find out.  |
IndustryWeek July 1, 2007 Brad Kenney |
Web 2.0 Adoption According to a recent McKinsey executive survey, 70% of respondents say they are using some combination of 2.0 technologies for communicating with their customers.  |
CRM June 2011 Carolyn Heller Baird |
Social Media's Advocacy Paradox Businesses and consumers have different perceptions, according to social CRM study by IBM's Institute for Business Value.  |
Food Engineering December 1, 2005 Karen Schweizer |
25th Annual Salary & Job Satisfaction Survey: The Right Fit Improves Satisfaction How do you find employees who will be satisfied and loyal? One key -- provide balance.  |
Information Today April 17, 2014 |
Pew Report Notes Increase in Online Information Theft The Pew Research Center released survey results that show an increase in the number of internet users who have had personal information stolen as a result of online activities  |
InternetNews February 6, 2008 Sean Michael Kerner |
Teleworkers Feel Safe, Threaten Network Security Study finds remote workers jeopardize their corporate networks with unsafe activities - while ironically believing the Internet is getting safer.  |
Entrepreneur August 2003 Chris Penttila |
Hold On Tight Better work on keeping your top-notch talent now -- while it's still an employers' job market.  |
The Motley Fool October 13, 2009 Selena Maranjian |
Are You Smarter Than This Survey Says? Next time you're called and asked about your investing, be one of the savvy respondents -- the ones who added to their investments when stocks were on sale.  |