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Global Services
August 4, 2008 |
June '08: The Month of Consolidation with 40 M&As This month the global IT and Business Process Outsourcing (BPO) industry witnessed $1.3 billion of deals from 40 transactions compared to $1.8 billion of deals from 33 transactions in May.   |
Global Services
September 3, 2008
Nishant Verma |
Many German, British Co.s Get Sold in July '08 One of the major deals July '08 was Capgemini, a French IT-services provider acquiring the Netherlands-based business-application division of Getronics for $400 million |
Global Services
June 27, 2008 |
May '08 Posts M&A Deals Worth $16 Billion Global IT and business process outsourcing firms have inked 34 M&A deals in May '08 where the acquirers, based in the U.S., dominated the market with maximum acquisitions. |
Global Services
March 31, 2008 |
Recession Fails to Impact M&A Trend Though the tone was a bit conservative compared to January, substantial M&A activity in IT/BPO was reported in February. Seventy eight percent of the deals happened in the U.S., despite difficult economic conditions with the largest deal being Reed Elsevier acquiring Choice Point for $3.5 billion |
Global Services
December 1, 2008
Nishant Verma |
Average M&A Size Continues to Plunge Further In Oct. '08, firms slated over 54 acquisitions for a total deal value of over $1.63 billion as against 59 transactions making up for $2.1 billion in the previous month. |
Global Services
June 2, 2008
Verma & Vashishtha |
Japan, Belgium and Israel: New on Global M&As Radar Compared to previous month, the total deal volume in April 2008 dipped by 19 percent, and the total deal value rolled down by 27 percent. |
Global Services
January 28, 2008 |
The End Is Not Always Perfect In Dec. 07, the deal-making trend was quite subdued. |
Global Services
November 29, 2007 |
The Future of Investment Either directly or indirectly through its portfolio companies, PE firms will widen the geographical scope of their search for investment in this sector. At the same time, in India, the leader in the IT and BPO space, such an investment is likely to be at an all-time high. |
Global Services
January 2, 2008
Khan & Bhambal |
Mega IT Outsourcing Deals 2007 Which were the largest IT-services deals of 2007? Which industry sectors outsourced the most? Which providers won? Which lost out? Global Services analyzes the global sourcing deal trends of the year gone by |
| Knowledge@Wharton |
How One Venture Capitalist Views Opportunities in BPO Investments As more and more buzz grows around business process outsourcing, as the trend is called, venture capitalists are starting to take notice. |
Global Services
July 30, 2007
Amrita Singh |
Re-engineered Globally As outsourcing moves up several notches from writing code and answering calls, companies such as Boeing, Rolls Royce, Smiths Aerospace and General Motors are betting on getting their engineering components designed abroad. |
Insurance & Technology
August 6, 2008
Chris Murphy |
BPO Continues to Evolve Knowledge process outsourcing, or KPO -- in which service providers take over high-level tasks requiring professional judgment and industry experience -- looks to be the next frontier for the outsourcing industry. |
Global Services
January 31, 2008 |
2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP. |
Global Services
April 2, 2008
Adyasha Sinha |
Changing Lanes with ESO A product may be "Made in China" or "Made in U.S.A." but it's the "Engineered Globally" tag that is up for grabs |
Global Services
August 27, 2007
Rinku Tyagi |
European Service Providers: In the Eye of a Storm Management strife, slow global service-delivery adoption, fragmented market, few mega deals, and rising competition from foreign players.... The European IT and BPO service providers are facing rough weather. |
Global Services
September 3, 2008
Imrana Khan |
Indian Domestic Outsourcing Market on an Uptick The Indian domestic BPO market, which presently stands at $1.41 billion mark, is likely to increase by 35 percent to $5.38 billion by 2012, according to a recently released study by ValueNotes, a business intelligence and research firm |
Global Services
October 31, 2008 |
No. Of Long-Term Outsourcing Deals Surges in Sept. '08 The overall trend, in recent years, has been for outsourcing contract lengths to become shorter, due to customer wariness of being trapped in a long-term deal. |
Global Services
September 30, 2008
Imrana Khan |
Staff Turnover in Indian BPOs Surge to Record High The $11 billion Indian Business Process Outsourcing industry - slated to reach $30 billion by 2012 and which employs over 700,000 people - has become a monster to manage. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
Global Services
January 1, 2008
Verma & Vashistha |
The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions. |
Insurance & Technology
September 28, 2009
Nathan Conz |
Xerox To Acquire ACS for $6.4 Billion Xerox Corporation has announced that it has entered an agreement to acquire Affiliated Computer Services, a large business process outsourcing firm. |
Global Services
October 27, 2008
Nishant Verma |
M&A Activities Speed up in Economic Slowdown Amid the economic slowdown, targets looking for higher valuations need to offer sustainable value proposition in terms of high-end capabilities and clientele to differentiate oneself from the peer group. |
Global Services
January 2, 2008
Khan & Bhambal |
Top 10 Deals Examining the share of the top 10 IT-services outsourcing deals versus the rest of the IT-services deals reveals interesting results. |
Global Services
September 30, 2008
Namita Goel |
Top 10 Indian BPOs Analysis on the Top 10 Indian BPOs and what worked well for them in the past financial year. |
The Motley Fool
March 30, 2007 |
Fast Pitch: Infosys Investors, here is a quick summary of India's IT outsourcing expert. |
Global Services
January 2, 2008
Vidala & Ranjan |
BPO in China Good to Grow The IT outsourcing legacy of China has given the country's business process outsourcing industry a sound base to start from. |
Global Services
September 30, 2008
Phil Fersht |
China's Challenges to Develop a Global BPO Capability China is moving fast into BPO to establish its domain and thereby pose a challenge to India, the Philippines and Latin America. Will China make it there? |
Global Services
January 3, 2008
Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study |
HRO Today
Jul/Aug 2008
Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
InternetNews
November 22, 2004
Colin C. Haley |
IBM Flies Into Aerospace Electronics IBM has notched an electronics and engineering deal from Honeywell, a major win in Big Blue's push with aerospace and defense contractors. |
Global Services
December 4, 2008
Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Global Services
November 29, 2007 |
The Future of BPO The continuing implosion of the traditional organization and its underlying support-management approaches, and the emergence of virtualized businesses, will see the Business Process Outsourcing market grow substantially over the next few years. |
IndustryWeek
July 1, 2006
Jonathan Katz |
Outsourcing: Learning To Let Go As manufacturers extend business process outsourcing to processes once considered too critical to farm out, they're reaping the rewards -- and discovering how to overcome the risks. |
Global Services
June 26, 2007
Imrana Khan |
EDS + MphasiS + ExcellerateHRO = The Awesome Threesome The 2007 Black Book of Outsourcing's listing of top 50 global service providers is full of surprises. EDS emerging on top is only one of them. |
FAO Today
Mar/Apr 2008
Peggy Cope |
Department Statistics & Studies: 2007: Was it a Good Year for FAO? Some Say Yes. Nelson-Hall's business process outsourcing Index reported gains for the industry overall, with some good news for the finance and accounting segment. |
HRO Today
Jan/Feb 2008
Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
BusinessWeek
January 12, 2004 |
Services: Farming It Out At A Faster Pace Tech-services outfits will see more business, though the rate of growth will slow. Companies will keep moving work from the U.S. to lower-cost areas overseas. |
CFO
December 1, 2004
Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
BusinessWeek
February 28, 2005
Andrew Park |
CEO Jordan on EDS's "Big Year" Jordan plans to spend about $1 billion this year upgrading the company's technology, streamlining operations, and working more closely with a federation of 10 tech titans. |
The Motley Fool
June 21, 2007
Tom Taulli |
IHS Hogs More Data The technical database company keeps gobbling up complementary firms. Investors, IHS has a solid business with strong barriers to entry, a compelling value proposition, and a predictable recurring revenue stream. |
CRM
February 1, 2006
MacGibbon & Schumacher |
BPO's Next Level Exploring the possibilities of high-value-added BPO, as well as its more traditional productivity improvements, will help businesses create differentiated, compelling value propositions. |
Global Services
November 29, 2007 |
The Future of Outsourcing by the Energy Sector Taken at face value, the energy retail sector would appear to be ripe for outsourcing. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Wall Street & Technology
May 15, 2006 |
I Want My BPO According to a recent survey, 53.8% of participants -- slightly more than half of whom represented financial services companies -- indicated that business process outsourcing has met or exceeded their firms' expectations. |
Global Services
January 2, 2008
Khan & Bhambal |
The Big Six Providers IBM Global Services, EDS, CSC, and Accenture raked in $15.39 billion in 2007 from single-vendor deals. The other two of the Big Six, ACS and HP, failed to win even one single-vendor deal with a value of more than $200 million in 2007. |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
Global Services
August 27, 2007
Juhi Bhambal |
European Providers: Off the Radar European customers signed IT and BPO deals worth about $19 billion between Jan. to Aug. this year. But European providers took less than half that amount to the bank. Whats going wrong? |
InternetNews
September 28, 2009 |
Xerox Buys ACS in $6.4B Business Process Play Xerox said this morning that it has entered into an agreement to purchase Affiliated Computer Services, an outsourcing and data-management firm, for $6.4 billion in cash and stock. |
