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CRM
August 27, 2003
3 Ways to Capitalize on CRM Auto manufacturers and dealers embracing CRM still face significant obstacles. mark for My Articles similar articles
CRM
March 1, 2006
Alexandra DeFelice
Market Focus: Automotive: Driving Relationships By tracking after-the-sale customer issues, auto dealers can retain customers. mark for My Articles similar articles
CRM
January 2, 2004
Lisa Picarille
Vertical Focus: How Auto Dealers Drive Relationships CRM solutions are helping teach auto manufacturers and auto dealers to play nice and share with others. mark for My Articles similar articles
CRM
November 2014
Leonard Klie
Customer Satisfaction Plunges Again American Customer Satisfaction Index sees one of its biggest drops in 20 years. mark for My Articles similar articles
CRM
July 2003
Ginger Conlon
Driving Sales Saab revs up its customer satisfaction efforts to speed its revenue growth. mark for My Articles similar articles
CRM
December 2012
J. David Lashar
From Wreckage to Revival Imperatives for CRM leaders in the automotive industry. mark for My Articles similar articles
CRM
March 1, 2007
Phillip Britt
Market Focus: Automotive: Adapting to Altered Buy Environments Consumers buy cars differently from how they did a generation ago. Makers and distributors must respond to the changes or become last year's model. mark for My Articles similar articles
The Motley Fool
June 9, 2009
Toby Shute
Why These Stocks Are Motoring Higher It's the manufacturers' own franchises that are shuttering dealerships, leaving the independent dealerships as the last man standing in this market. mark for My Articles similar articles
CRM
June 2, 2011
Reynolds Launches New CRM Solution for the iPad dealerPAD is the mobile version of Reynolds' Contact Management developed specifically to work on the iPad. mark for My Articles similar articles
CRM
September 2012
Leonard Klie
Reaching New Heights in Customer Service Altitude's advanced contact center solution helps Al-Jomaih lead the market. mark for My Articles similar articles
CRM
April 1, 2004
David Myron
BPO News & Insight: Clean and Compliant Acxiom and ADP join forces to provide data cleansing and privacy compliance measures for retail automotive dealers. mark for My Articles similar articles
CRM
May 2005
Phillip Britt
Manufacturing Builds On Customer Relationships Manufacturers are discovering that to maximize their sales and profits they need to rely on CRM software as much as they do on the nuts and bolts of the manufacturing process. mark for My Articles similar articles
Search Engine Watch
July 27, 2006
Chris Sherman
New Research Shows How Search Drives Auto Buyers A new study from Yahoo and comScore offers interesting insights into searcher behavior in the huge automotive segment, with lessons for search marketers working in all fields. mark for My Articles similar articles
InternetNews
May 11, 2004
Susan Kuchinskas
The MSN-Connected Car Microsoft hopes to use telematics to extend the reach of its software and consumer portal. mark for My Articles similar articles
BusinessWeek
October 29, 2007
David Welch
Haggling Starts to Go the Way of the Tail Fin Fixed pricing may be coming to a showroom near you as the Web makes prices more transparent and dealers try to cater to women and Gen Y drivers. mark for My Articles similar articles
CRM
December 2013
Leonard Klie
Despite Outages, Customer Satisfaction with Electric Utilities Brightens Improved communication in Web self-service and proactive outreach have bolstered customer sentiment, according to a J.D. Power study. mark for My Articles similar articles
IndustryWeek
September 1, 2001
Nikki Goth Itoi
Metamorphosis Of The Middleman Distributors and dealers adapt to the e-business challenge... mark for My Articles similar articles
InternetNews
August 24, 2004
Michael Singer
E-Business, PCs Really Satisfy: Report Apple's shine not limited to just the iPod... Google gets high marks in a new consumer satisfaction report... mark for My Articles similar articles
Reason
July 2000
Diane Katz & Henry Payne
Traffic Jam Auto dealers use government to build Internet roadblocks. mark for My Articles similar articles
CRM
December 2015
Leonard Klie
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays mark for My Articles similar articles
CRM
December 31, 2014
Oren Smilansky
Industry-Specific CRM Solutions Remain the Go-to Choice for Some Businesses Two vertically focused providers supply companies with improved CRM tools. mark for My Articles similar articles
InternetNews
May 24, 2010
Microsoft Scores Good Will With Windows 7 Prominent measure of customer satisfaction finds that Microsoft's stock is rising in the public eye following the generally well received release of Windows 7. mark for My Articles similar articles
Entrepreneur
August 2003
Jill Amadio
A Click Away Automotive Web sites are revved up and ready to help you buy. mark for My Articles similar articles
Search Engine Watch
February 28, 2007
Greg Jarboe
Autobytel Hopes to Usher in Second Phase of Automobile Search New vertical search site MyRide.com will help consumers find automotive info and provide marketing opportunities for the automotive industry. mark for My Articles similar articles
The Motley Fool
March 16, 2006
Tom Taulli
DealerTrack on the Right Path The company provides powerful software for car dealers. Can its growth keep up? Investors, due your due diligence here. mark for My Articles similar articles
CRM
September 1, 2006
Marshall Lager
Shoppers and Buyers: Divide, and Conquer Both Analytics tools and methods can boost sales-closure rates by concentrating sales efforts. mark for My Articles similar articles
CRM
January 1, 2008
Jessica Tsai
Market Focus: Manufacturing -- Customers, Meet Your Makers Thanks to increased adoption of CRM, manufacturing is putting things together. mark for My Articles similar articles
The Motley Fool
July 1, 2011
Neha Chamaria
One Sector Dominating the Recession Companies dealing in used cars are making profits. mark for My Articles similar articles
Information Today
July 31, 2008
ACSI's E-Government Satisfaction Index Shows Improvement Citizen satisfaction with federal government websites ended a losing streak by improving for the first time in a year. mark for My Articles similar articles
The Motley Fool
June 8, 2005
David Meier
What About GMAC? GM CEO Rick Wagoner needs to give GMAC some lifeboats. Do shareholders agree? mark for My Articles similar articles
The Motley Fool
December 20, 2005
Michael Leibert
ADP Checks Into Dealerships The payroll provider buys U.K.-based Kerridge Computer, expanding its international reach among vehicle dealers. So far, the dealer management systems business has not been revving investors' engines. mark for My Articles similar articles
The Motley Fool
November 29, 2004
W.D. Crotty
China + GM = 100% Gain China Automotive doubles after a subsidiary announces a supply deal with GM. The one analyst who follows the company expects it to earn $0.40 a share this year -- which puts its price at a multiple of 38 times 2004 earnings. mark for My Articles similar articles
The Motley Fool
September 6, 2005
Nathan Parmelee
Capital Automotive Moving On Capital Automotive agrees to be acquired for $38.75 in cash. Since the company will continue paying dividends until the acquisition is completed, investors stand to gain still a bit more by holding on. mark for My Articles similar articles
Bank Systems & Technology
February 17, 2009
Maria Bruno-Britz
Consumers are Displeased with Finance Sector: U of Michigan ACSI Report Findings show consumers are less than happy with their banks when compared to last year. mark for My Articles similar articles
The Motley Fool
December 22, 2008
Rich Duprey
Don't Buy American ... or Japanese, Either Stocks of all carmakers look as though they're headed for the junk heap. mark for My Articles similar articles
BusinessWeek
November 22, 2004
Christopher Palmeri
Expanding J.D.'s Power Consumers trust him. Companies fear him. Now the 73-year-old statistician is targeting auditors. mark for My Articles similar articles
AskMen.com
September 13, 2002
Lex Green
Car Buying Tips: Negotiating Prices You have to get creative to get a good discount. The worst thing you can do is walk into a dealership uninformed. mark for My Articles similar articles
U.S. Banker
January 2006
Michael Dumiak
Banks Making Inroads Into Car-Loan Business Banks have been losing out to the captive financing companies in the car-loan market, but new programs spark hope to capture some of the lost customers. This means the light is green for banks. mark for My Articles similar articles
CRM
January 25, 2013
Leonard Klie
Consumers Are Happier with Contact Centers Call Center Satisfaction Index finds Web self-service and email dominate the non-phone mix of contact channels, but social media is playing a critical role. mark for My Articles similar articles
InternetNews
August 16, 2005
Susan Kuchinskas
Yahoo, Google Tops in Satisfaction Study Users like what they find on Google and Yahoo and are increasingly pleased with AOL, a new study finds. mark for My Articles similar articles
Job Journal
August 22, 2010
Andy West
Rev Up Your Future Automotive Mechanic Today's automotive mechanics are more technically advanced and in demand than ever. mark for My Articles similar articles
Real Estate Portfolio
Mar/Apr 2005
Art Gering
Thomas Eckert: Behind the Wheel at Capital Automotive REIT A conversation with Thomas Eckert, Capital Automotive President and CEO, about the auto dealership real estate business. mark for My Articles similar articles