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FAO Today
Mar/Apr 2008
Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations.   |
Global Services
May 14, 2008
Lisa Ross |
Shifting to an FAO 2.0 Mindset While cost reduction and process efficiency are still key drivers for FAO engagements, customers are adopting a wider scope of contracted services upfront, suggesting that the FAO market is now shifting to the age of FAO 2.0 differentiated from less sophisticated market demand for services |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
Global Services
July 11, 2008
Lisa Ross |
Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions. |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
Global Services
September 14, 2007
Sreenivasan Radhakrishnan |
What's Next in the ADM Market? The change in the growth paradigm in the global application development and maintenance outsourcing segment and its implications for buyers and suppliers. |
Global Services
May 28, 2008
Lisa Ross |
FAO to Achieve Strategic Objectives The No.1 reason for companies to consider outsourcing finance back-office functions is the need for cost reductions; however, there are a myriad of additional drivers compelling companies to consider this option. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
FAO Today
Nov/Dec 2007
Menzigian et al. |
Outsourcing Order-to-Cash & Procure-to-Pay For finance and accounting outsourcing, an understanding of Order-to-Cash and Procure-to-Pay unlocks new opportunities to create business impact. |
Global Services
November 4, 2008
John Willmott |
F&A Outsourcing Regroups in 2008: Improved Business Analytics Delivery in 2009 & 2010 Finance and Account Outsourcing (FAO) contract activity was down this year. Here's a look at the future of this industry. |
HRO Today
September 2008
Jolie Newman |
HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike. |
HRO Today
Dec 2007/Jan 2008
Monica Barron |
Optimism in the HRO Market With demand for outsourced services underserved and a new crop of providers ready to enter the market, look for growth to rebound in the new year. |
FAO Today
Mar/Apr 2008 |
2008 FAO Superstars Our Annual finance and accounting Superstars listing. |
Global Services
August 26, 2008
Lisa Ross |
Choosing the Best Outsourcing Approach One of the latest trends in finance outsourcing is that CFOs are seeking an integrated service delivery approach to outsourcing, instead of a piecemeal approach, to gain greater efficiency, effectiveness, and control and compliance of their finance and accounting (F&A) business process |
CFO
November 17, 2003
Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
HRO Today
Jul/Aug 2008
Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
HRO Today
Jul/Aug 2008
Yvette Cameron |
The Three-legged Stool of BPO To maximize HRO effectiveness, maintain a three-way channel of communications. Technology providers should be a critical partner of outsourcing discussions. |
FAO Today
Nov/Dec 2007
Peggy Cope |
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. |
FAO Today
Mar/Apr 2008
Peggy Cope |
Department Statistics & Studies: 2007: Was it a Good Year for FAO? Some Say Yes. Nelson-Hall's business process outsourcing Index reported gains for the industry overall, with some good news for the finance and accounting segment. |
FAO Today
Mar/Apr 2008 |
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. |
Global Services
December 2, 2008
Imrana Khan |
What'll the New Year Bring for Outsourcers? Outsourcing will continue to be a lever for transformation. Adding business value will become the norm. Services providers will be pressed to drive business transformation that creates sustainable value for their customers |
CFO
March 1, 2011
Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
Global Services
May 27, 2007
Fersht & Sappenfield |
F&A BPO: Beyond Labor Arbitrage While traditionally it has not been easy to convince CFOs of the business benefits of Finance and Accounting BPO, the effectiveness of some early deployments has boosted their confidence. |
Global Services
January 2, 2008
Vidala & Ranjan |
BPO in China Good to Grow The IT outsourcing legacy of China has given the country's business process outsourcing industry a sound base to start from. |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
Global Services
February 4, 2008
Imrana Khan |
34% Buyers Axe Their BPO Deals One of three customers of Business Process Outsourcing services ended their offshoring deals prematurely in 2007, reveals a recent study. |
FAO Today
Nov/Dec 2007
Rachael Stormonth |
Are Vendors Contributing To the Slowdown in New Procurement BPO? Mismatches between buy-side requirements and vendors' services and capabilities prove challenging. |
Global Services
September 24, 2007 |
Top 50 Emerging Outsourcing Cities-I Global Services and Tholons identify the best 50 emerging outsourcing cities. The study also lists the best cities for outsourcing specific functions. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
October 9, 2007 |
Accenture: Customers' Favorite for FAO Sept. '07 has gone well for Accenture specially in the finance and accounting space. Customers like Microsoft and BT Group both selected Accenture to provide F&A and procurement services |
Global Services
May 12, 2008
Imrana Khan |
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets. |
Global Services
May 8, 2007
Imrana Khan |
Compliance Inhibits F&A Outsourcing A recent study finds that the increasing compliance burden of financial execs is the biggest obstacle to finance and accounting outsourcing. |
FAO Today
Nov/Dec 2007
Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
CIO
August 5, 2014
Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
FAO Today
Mar/Apr 2008
Russ Banham |
Scaling New Heights Accenture's contract with BT Group lets finance and accounting outsourcing take a real seat at the strategy table -- perhaps for the first time. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Insurance & Technology
May 4, 2009
Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
FAO Today
Nov/Dec 2007
Russ Banham |
Let's Give 'em Something to Cluck About WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. |
HRO Today
Jan/Feb 2008
Andy Teng |
Hewitt Rising? As head of the company's enterprise HR outsourcing business, Jay Rising is charged with turning around the fortunes of this profits-challenged unit. |
Global Services
August 1, 2008
Imrana Khan |
34% More FAO Contracts to Be Inked in 2008 The global finance and accounting outsourcing market will engage in an estimated 456 multiprocess, three plus year FAO deals, with a combined annual growth rate of 30.7 percent |
Bank Systems & Technology
February 24, 2010
Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. |
CIO
September 8, 2010
Stephanie Overby |
Outsourcing: Brazil Blossoms as IT Services Hub CapGemini's $300 million bet on Brazilian outsourcer CPM Braxis is another sign of a sizzling South American IT services market. But much of the activity remains focused on serving local Latin American customers rather than winning over U.S.-based clients. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
FAO Today
Nov/Dec 2007
Elliot Clark |
Time to Confer A look at the recent FAO Today One Conference, the formation of the industry association, Finance Forum, and why it is meaningful. |
CIO
June 13, 2011
Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
FAO Today
Mar/Apr 2008
Phil Fersht |
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. |
Global Services
August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services. |
