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InternetNews April 29, 2010 |
Business Intelligence Software: Good Enough? Complex, real-time queries of changing data may highlight BI software's weaknesses, a new study suggests.  |
CRM June 1, 2007 |
The Pulse: Does Your Company Use or is it Planning to Use Speech Analytics? A chart depicting the results of this reader poll: We currently use speech analytics: 56%... We are planning to implement speech analytics in 2007: 1%... etc.  |
InternetNews December 29, 2010 |
Software Year in Review: Top BI and Analytics Stories of 2010 Business intelligence and analytics have remained hot even as the rest of the economy has cooled.  |
CRM February 2010 Donna Fluss |
Speaking of Customer Insights Speech analytics can help improve customer experience, cut costs, reduce attrition, and minimize risk.  |
CRM January 2012 Donna Fluss |
Speech Analytics in the Voice of the Customer Era A valuable application increases its role.  |
InternetNews November 27, 2006 Michael Hickins |
BI Fruits Drive SOA Adoption Study shows that companies want BI strategy help.  |
InternetNews January 10, 2011 David Needle |
Oracle Debuts Financial Analytics for SAP Targeting a familiar rival, Oracle releases a new business module called Financial Analytics for SAP.  |
CRM May 4, 2015 |
TCN Launches Competitive Analytics Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform.  |
CRM March 2011 Donna Fluss |
Realizing the Benefits of Speech Analytics Initially for contact centers, the Holy Grail for marketing and customer service organizations has widened its scope.  |
InternetNews December 27, 2010 |
Is In-Memory Analytics the Future of Microsoft BI? PowerPivot and the upcoming 'Denali' SQL Server may offer a glimpse into what Microsoft sees as the future of business intelligence.  |
InternetNews October 4, 2010 |
Endeca Aims to Simplify Access to BI Value Endeca Latitude unifies structured and unstructured information to make business intelligence applications more comprehensive.  |
CRM November 2014 Donna Fluss |
Speech Analytics Is Starting to Make a Difference With skilled analysts behind them, these solutions can enhance the customer journey.  |
Bank Systems & Technology July 28, 2006 Nancy Feig |
The Next Level in Business Intelligence A new philosophy centered around enterprisewide use of BI tools -- coupled with advances in analytics and data management -- is helping banks make better and more-profitable business decisions.  |
CRM August 10, 2015 |
MindStream Analytics Partners with Lavastorm The partnership will provide analytics software and related consulting services.  |
Insurance & Technology May 18, 2009 Katherine Burger |
News From 2009 ACORD LOMA Insurance Systems Forum: SunGard Introduces Analytics Module for Insurance Incentive Compensation SunGard launches a new analytics module for its iWorks EIM incentive compensation, sales, and distribution solution.  |
CRM December 2010 Jim Dickie |
CRM's Most Underutilized Feature The industry needs to overcompensate for its tragic misuse of compensation management  |
InternetNews July 16, 2010 |
BI Vendor Qlik Technologies Pops in IPO While the rest of the stock market licked its wounds following Google's lukewarm earnings report, business intelligence software developer Qlik Technologies bucked the trend and took flight in its first day of trading.  |
CRM August 22, 2013 |
Capgemini Launches Elastic Analytics on Amazon Web Services The solution provides end-to-end business intelligence and big data analytics.  |
InternetNews August 26, 2010 |
Deloitte Finds Shortfall in Business Analytics Despite the steady proliferation of business analytics and intelligence technology, a large portion of technology firms and other companies are still housing information in separate buckets, according to a new survey from Deloitte.  |
CIO January 29, 2010 Thomas Wailgum |
BI's Dirty Secret: Better Tools Are No Match for Bad Strategy IT faces more pressure than ever to deliver actionable BI data to the business. But the smartest CIOs say this is no time to blindly throw BI to the masses.  |
Insurance & Technology May 19, 2009 Katherine Burger |
ACORD LOMA 2009: CSC Introduces Insurance Optics to Provide BI and Financial Risk Solutions for Insurance New offering enables insurers to access to complex data from multiple systems.  |
Bank Systems & Technology December 12, 2008 Peggy Bresnick Kendler |
Business Objects Rolls out Latest Version of BI OnDemand software. Business Objects has released the latest version of Business Objects BI OnDemand software. BI OnDemand is a complete suite of business intelligence capabilities, including a data warehouse, delivered on-demand.  |
CIO March 8, 2011 Chris Kanaracus |
SAS Pushes BI to Apple's IPad, IPhones SAS Institute is teaming up with mobile business intelligence vendor Mellmo to bring analytic applications to Apple's iPhone and iPad.  |
CRM November 2015 Donna Fluss |
Speech Analytics Is Important to Your Future Analyzing what your customers say to agents can have huge operational benefits across an enterprise  |
CRM August 2010 |
Market Leaders: Business Intelligence IBM's Cognos made a great impression, and was able to claim the winner's spot for the second year in a row.  |
CIO April 20, 2011 Chris Kanaracus |
Gartner: BI, Analytics Software Spending Jumps 13.4% Global spending on BI, analytics and performance management applications jumped 13.4 percent in 2010 to US$10.5 billion.  |
Wall Street & Technology August 22, 2007 Melanie Rodier |
BI Costs Erroneously Perceived As Prohibitive, Say Software Companies Despite the overwhelming belief that business intelligence could benefit their companies, perceived high costs have prevented BI professionals worldwide from deploying BI systems, according to a recent survey.  |
CRM April 2010 Christopher Musico |
Speech Analytics Why speech analytics is starting to get a little more than recognition.  |
CRM March 2014 Donna Fluss |
Speech Analytics Is an Enterprise Change Agent Expanding beyond the contact center is a challenge to overcome.  |
InternetNews May 4, 2011 |
Oracle Mobilizes Business Intelligence Oracle is rolling out new mobile business intelligence (BI) application for Apple's iPad and iPhone.  |
Insurance & Technology June 2, 2009 Nathan Conz |
Harford Mutual Implements Framework from Moore Stephens Harford Mutual has become the first client to implement the Insurance Analytic Framework (IAF) from Moore Stephens Business Solutions.  |
CRM June 2012 Judith Aquino |
Business intelligence and Analytics Are Getting Hotter More companies are wising up to these applications' benefits.  |
Insurance & Technology November 21, 2005 Cynthia Saccocia |
Business Ignorance or Business Intelligence The effective use of business intelligence by insurance companies over the next three years will differentiate market leaders from market laggards in capturing, servicing and retaining profitable market segments.  |
CRM October 22, 2014 |
Logi Analytics Partners with Pivotal Logi pairs Logi Info with Pivotal's Big Data Suite.  |
Bank Technology News September 2009 Rebecca Sausner |
Big Blue's Big Cross-Sell Play IBM's investment in predictive analytics is timely, with business intelligence, data and analytics, the top three areas of focus in the new competitive world.  |
CRM May 2, 2005 David Myron |
Analytics for the Masses SAS upgrades its Enterprise BI Server to include OLAP, and query and reporting tools.  |
InternetNews May 6, 2009 Alex Goldman |
Oracle Beefs Up Business Analytics Software Upgrades to a handful of related Oracle products accompany the new release, including JD Edwards integration.  |
CRM June 1, 2006 |
destinationCRM Dashboard Speech Analytics Will Be Listening... NetSuite Episode 11: Revenge of the Suite... Airlines' Customer Service Stays Grounded... Salesforce.com Makes a Mobility Move... etc.  |
CIO February 24, 2014 Joab Jackson |
Microstrategy Adapts to New BI Realities The business intelligence software veteran is adapting to the latest analytics trends -- and to new rivals.  |
CRM August 2006 Coreen Bailor |
The Why Factor in Speech Analytics Don't allow the customer information that lies in recorded calls to go unreported and unnoticed - incorporating speech analytics can help improve business areas throughout the enterprise.  |
InternetNews December 11, 2008 Judy Mottl |
EMC Wants to Help Wrangle More Value From Data Newly launched center provides help in integrating storage and business intelligence services.  |
Bank Systems & Technology May 1, 2006 Maria Bruno-Britz |
Oracle's Plan Comes Together The software vendor leverages recent acquisitions for a foray into the business intelligence technology ring with the release of its Business Intelligence Suite.  |
CIO February 23, 2011 Kim S. Nash |
BI in the Cloud: Advice for Success To get the benefits of business intelligence in the cloud, pay attention to vendor contract details and integration needs.  |
CRM December 2006 Colin Beasty |
Analytics Brought to Bear How strength in numbers -- in this case, the analytics of customer data -- transforms sales teams into sales forces.  |
InternetNews July 28, 2006 Clint Boulton |
BI Buoys Software Sales Business intelligence software is thriving, paving the way for a brighter, more expansive future in the market.  |
InternetNews March 1, 2007 Clint Boulton |
Oracle Offers $3.3B For BI Power Hyperion Oracle makes a play for Hyperion to grab a leadership position in the business intelligence space.  |
Financial Advisor December 2009 Roy Diliberto |
Aligning Your Compensation With Your Services The compensation model advisors choose depends on their service proposition.  |
InternetNews October 9, 2008 Richard Adhikari |
Microsoft Bundling For BI Microsoft has announced new Business Intelligence technologies designed to help knowledge workers use business intelligence software with more smarts and analytical tools.  |
InternetNews October 5, 2004 Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses.  |
InternetNews June 25, 2007 Clint Boulton |
Oracle's Smarts For Small Businesses Oracle puts Business Intelligence Standard Edition One in the market for SMBs.  |