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Global Services
August 14, 2008
Mehra & Singh
A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy. mark for My Articles similar articles
Global Services
May 27, 2007
Balaka Baruah Aggarwal
Aviva Pulls an Ace with BOT Meticulous planning and serious intent helped Aviva conclude a successful transfer in one of its BOT engagements. mark for My Articles similar articles
Knowledge@Wharton
June 18, 2003
The Little Start-up That Could A conversation with Raman Roy, father of Indian BPO -- Part 2 mark for My Articles similar articles
Global Services
November 7, 2008
Smith & Pai
Defining Strategies for Offshore Hybrid Captives What's the ideal approach for optimizing offshoring strategy? One that improves efficiency ratio and uses fixed overheads better or one that facilitates partnerships with fewer risks? Here's insight into creating a successful collaborative model. mark for My Articles similar articles
Global Services
April 9, 2008
Namita Goel
Slow but Sure Beset with a host of issues, architecture services outsourcing has been a slow starter. But there is increasing evidence that measured steps toward offshoring is an unmistakable trend mark for My Articles similar articles
Insurance & Technology
December 6, 2007
Anthony O'Donnell
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. mark for My Articles similar articles
CIO
November 14, 2012
Stephanie Overby
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation mark for My Articles similar articles
Global Services
June 27, 2007
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? mark for My Articles similar articles
HRO Today
Jul/Aug 2008
Jamie Minier
Baker's Dozen Relocation Case Study:Chubb Group Insures Hiring Success through RPO A methodical evaluation of hiring needs and company culture and close collaboration between insurer and provider led to improved hiring results. mark for My Articles similar articles
HRO Today
Mar/Apr 2008
Peggy Cope
Global Recruitment Pains In an era of retiring talent and mounting pressure to fill positions more quickly, study finds most employers are still not familiar with recruitment process outsourcing (RPO). mark for My Articles similar articles
Wall Street & Technology
June 18, 2008
Penny Crosman
Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action. mark for My Articles similar articles
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. mark for My Articles similar articles
CFO
October 1, 2009
Josh Hyatt
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated. mark for My Articles similar articles
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler
Outsourcing Questions and answers about bank outsourcing. mark for My Articles similar articles
CFO
November 17, 2003
Polly Schneider Traylor
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. mark for My Articles similar articles
Global Services
June 27, 2007
Phil Bird
Analyzing Knowledge Work From fielding market research surveys and analyzing responses to devising market-entry strategies and predictive modeling for stock prices, companies are seeking providers in Costa Rica, the Philippines, and India. mark for My Articles similar articles
Wall Street & Technology
October 20, 2006
Ira Lehrman
Ask The Experts Question: What are the risks and challenges of building and maintaining a captive application-development facility in the contemporary outsourcing environment? mark for My Articles similar articles
Global Services
August 1, 2008
Imrana Khan
Truly Global A reality check on the multicountry global delivery model in outsourcing mark for My Articles similar articles
Global Services
December 7, 2008
Chris Osentowski
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. mark for My Articles similar articles
CIO
April 6, 2011
Stephanie Overby
IT Outsourcing in Latin America: 9 Things Your Vendor Won't Tell You The Latin American IT services market is heating up, but buyer beware: There are hidden costs and issues that could affect your nearer-shore outsourcing deal. mark for My Articles similar articles
Global Services
August 14, 2008
Phil Fersht
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. mark for My Articles similar articles
Bank Systems & Technology
August 1, 2007
Nancy Feig
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. mark for My Articles similar articles
HRO Today
Mar/Apr 2008
Hugh McDonald
Is HR a Contender? A word to the wise: Every duty that HR managers perform can and often should be performed by general managers. Having implemented a multimillion-dollar HR BPO deal, the author reflects on an era in which organizations increasingly rely on external workers. mark for My Articles similar articles
CIO
June 13, 2011
Stephanie Overby
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. mark for My Articles similar articles
Knowledge@Wharton "Our Agenda is to be Mr. Asia" Manish Sabharwal, managing director of India Life Hewitt, spoke recently about the challenges of managing an organization with some 400 clients spanning 12 locations in the Asia-Pacific region and on his strategy for growing India Life Hewitt. mark for My Articles similar articles
IndustryWeek
July 1, 2006
Jonathan Katz
Outsourcing: Learning To Let Go As manufacturers extend business process outsourcing to processes once considered too critical to farm out, they're reaping the rewards -- and discovering how to overcome the risks. mark for My Articles similar articles
HRO Today
Jul/Aug 2008
Andy Teng
Getting Ready for Prime Time Despite the absence of global providers and a soft economy, the RPO movement continues to win over converts looking to score greater savings and better candidates. mark for My Articles similar articles
HRO Today
Mar/Apr 2008
Andy Teng
HRO Chip Shot Not many outsourcing engagements go as smoothly as the one NXP Semiconductors has with Ceridian, especially when they include end-to-end HR and recruitment process outsourcing services. mark for My Articles similar articles
Global Services
April 2, 2008
Adyasha Sinha
Changing Lanes with ESO A product may be "Made in China" or "Made in U.S.A." but it's the "Engineered Globally" tag that is up for grabs mark for My Articles similar articles
Global Services
September 20, 2007
Blackman & Schweyer
HR Failing to Prioritize Talent Mgmt. HR is not in sync with organizations' drive toward globalization -- the function is involved in less than one-third of global talent initiatives. Worse, it seems relatively unconcerned about the need for finding talent with global management skills. mark for My Articles similar articles
BusinessWeek
January 16, 2006
Nandini Lakshman
Subcontinental Drift More Westerners are beefing up their resumes with a stint in India. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Fersht & Sappenfield
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. mark for My Articles similar articles
HRO Today
May 2008
Andy Teng
Transforming HR with Data and Expertise Want to hike your HR organization's performance? Sourcing advisors and consultants lend their domain expertise to help pave the way. mark for My Articles similar articles
CFO
March 17, 2003
Laton McCartney
A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter. mark for My Articles similar articles
Global Services
July 30, 2007
Amrita Singh
Re-engineered Globally As outsourcing moves up several notches from writing code and answering calls, companies such as Boeing, Rolls Royce, Smiths Aerospace and General Motors are betting on getting their engineering components designed abroad. mark for My Articles similar articles
Global Services
June 4, 2008
Namita Goel
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? mark for My Articles similar articles
Bank Technology News
May 2004
Karen Krebsbach
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. mark for My Articles similar articles
Global Services
December 7, 2008
Neeraja Kandala
Global Legal-Services Market: Crisis Creates New opportunities Offshore legal services industry has been reporting over 40 percent growth annually and we can expect an even higher than average growth over the next two years. mark for My Articles similar articles
CFO
February 15, 2006
John P. Mello
Going All Out As the costs of managing HR departments rise, more companies are outsourcing the bulk of services to one-stop shops. mark for My Articles similar articles
Wall Street & Technology
February 4, 2005
Jim Middlemiss
Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Phil Fersht
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. mark for My Articles similar articles
CFO
June 1, 2004
Roy Harris
Making It Work How to avoid some common offshoring blunders -- and what to do when you can't. mark for My Articles similar articles
Global Services
July 11, 2008
Mukherji & Singh
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM mark for My Articles similar articles
Global Services
March 6, 2008
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers mark for My Articles similar articles
CIO
December 1, 2000
Tom Field
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... mark for My Articles similar articles
Entrepreneur
November 2007
Mark Henricks
Harness a Hiring Expert For big-company resources at reasonable prices, call an HR consultant. mark for My Articles similar articles
CIO
January 30, 2013
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks mark for My Articles similar articles
Knowledge@Wharton
May 7, 2003
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? mark for My Articles similar articles
CFO
March 1, 2008
Kate O'Sullivan
Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off. mark for My Articles similar articles
CIO
April 15, 2006
Stephanie Overby
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. mark for My Articles similar articles