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U.S. Banker October 2007 Lee Conrad |
How to Give the Love And Finesse the Cross-Selling The newest trend in small-business loyalty relationships may carry the rather bland moniker of "enterprise awards" or "enterprise loyalty," but the terms belie the importance of the one-two punch in perfectly grooming a group for cross-selling.  |
Bank Technology News December 2007 |
Small Business: Taking Small Biz To The Web -- Again Two reports this year on small-business Website usability and effectiveness, found that while many banks are revamping their sites, most are still spinning their wheels.  |
U.S. Banker April 2002 |
Tougher On The Big Boys Being bigger is not necessarily better for corporations seeking loans from their banks. A study by the Association for Financial Professionals indicates that banks are putting heavy pressure on their biggest borrowers to throw more business the banks' way. Or else: No credit...  |
U.S. Banker April 2007 Lee Conrad |
Credit Data On the Fly For bankers with trouble luring small-business prospects into the office, BizGo's credit data via cell phone or PDA helps them make more of their field visits.  |
U.S. Banker January 2008 Anthony Malakian |
Poor Branch Placement Could Kill Revenues For smaller community banks, poor branch placement is a far greater concern than for a trillion-dollar behemoth.  |
U.S. Banker November 2007 Lee Conrad |
In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007.  |
Inc. September 2003 Amy Gunderson |
Banks May Sell Off Your Loans A secondary market for small-business loans could benefit entrepreneurs.  |
U.S. Banker February 2008 Anthony Malakian |
Desperately Seeking Sticky Relationships Small-business payment needs is an area where many banks aren't delivering.  |
Bank Technology News April 1, 2008 Glen Fest |
Small Changes Can Produce Big Gains Small-business remote deposit capture has been a tough play for banks, which often can't justify the low fee income and added support costs of such small-volume clients. But times are changing.  |
Bank Technology News November 2007 John Adams |
Small Biz/Small Bank: Losing Out In Their Own Back Yard New research that's found that larger banks are processing small business loan applications much faster than community banks - a pace that can't be explained by their size advantage alone.  |
Bank Systems & Technology February 10, 2004 Ivan Schneider |
Small-Business Nation For bankers wanting to reach the small business market, it helps if you speak the language.  |
Entrepreneur August 2002 C.J. Prince |
Take This Hand Banks are looking to find a nice entrepreneur and settle down.  |
U.S. Banker March 2007 Lee Conrad |
Hispanic Demographic Commands Top Attention The Hispanic demographic is becoming ever more promising for mainstream and niche banks alike. But don't believe the Hispanic business owner is like the average business owner. He's not.  |
Entrepreneur September 2006 Scott Bernard Nelson |
Pick and Choose Big banks are competing for your business. How can you decide which one is best for you and your company?  |
Insurance & Technology November 12, 2007 John Macaluso |
Banks Should Consider Extending SOA With BPM Banks should consider extending SOA technologies with business process management strategies.  |
U.S. Banker January 2011 Les Dinkin |
Small-Business Banking Needs More Planning Small-business specialists are playing a growing role within the branch as institutions push to revitalize small-business banking in a tentative economy. But many banks still face challenges in making effective use of this expensive talent.  |
Inc. January 1, 2003 Martin Mayer |
A Borrower Be Tough economies and easy credit usually don't mix. So why are banks falling all over themselves to lend small businesses money?  |
Bank Systems & Technology March 27, 2008 Peggy Bresnick Kendler |
The Credit Crisis Has Increased Scrutiny on Trade Finance The global credit crisis has emphasized the importance of cash management while intensifying the spotlight on corporate governance and banks' risk management practices  |
Entrepreneur November 2004 C.J. Prince |
A Loan Time With small-business lending up across the board, now's a great time to get the capital you need.  |
U.S. Banker August 2005 Lee Conrad |
Best In Middle While smaller banks offer the personal touch, the big guys now are stealing their best customers: small business. Still, mid-tier banks in U.S. Banker's annual ranking posted some very healthy numbers  |
U.S. Banker February 2007 Andrew Reinbach |
Are Small Banks Reevaluating A Big-Bank Technique? Scoring small-business loans is often believed to be unnecessary at the community bank level, especially if the lender and applicant know each other. But it may yet be valuable for credit quality.  |
Bank Systems & Technology February 1, 2007 Duchesneau & Joyner |
The Business of Risk Faced with product commoditization, increasing competition and decreasing customer loyalty, banks are being forced to seek new ways to boost revenue and increase customer retention.  |
Bank Systems & Technology December 1, 2006 Katherine Burger |
What an Experience How can banks achieve growth and customer-retention goals when the products and services they offer are highly commoditized?  |
U.S. Banker November 2007 Paul Hyde et al. |
Mergers Create Mid-Sized Have-Nots Nearly two decades of steady banking industry mergers have created a landscape dotted with a group of banks struggling to survive in an undifferentiated no-man's land.  |
U.S. Banker April 2008 Anthony Malakian |
Another Boomer Boom: Sales of Small Businesses The next two decades are a critical window for banks to help Baby Boomers manage their companies toward a sale, actually exit their companies, and manage the liquid assets in retirement.  |
U.S. Banker May 2007 Lee Conrad |
How Best to Spur Usage Of Untapped Lines of Credit? Only 60 percent of homeowners with equity lines of credit have accessed them in the past year. To nudge the other 40 percent, banks might consider hybrid loans and better analysis of customer data.  |
Bank Technology News June 2002 Jan Jaben Eilon |
Small Business Entices Marketers With over 5 million small businesses in America, banks are realizing the potential in this market.  |
Bank Technology News May 2001 Maria Bruno |
E-Mania Takes Community Banks by Storm According to Grant Thornton, community banks must commit to big changes, or else...  |
Entrepreneur April 2005 Crystal Detamore-Rodman |
Just Your Size Don't make assumptions about a bank's lending methods based on size alone--here's how to find the bank that can help your business cash in.  |
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler |
What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.  |
U.S. Banker April 2007 Lee Conrad |
Competition Heats Up For Retirement Accounts The 401(k) market at large companies has become saturated. But now small businesses are more interested than ever in beefing up their retirement plans, providing banks fertile new ground to tread.  |
The Motley Fool February 23, 2006 |
Free Checking Isn't Necessarily Good If you see a bank offering free checking, you should jump in and sign up, right? Not necessarily.  |
Bank Systems & Technology June 1, 2005 Maria Bruno-Britz |
Bridging the Communications Gap Financial institutions are faced with greater communications challenges than in the past because they are increasingly performing on the global stage with many languages and regulations to deal with.  |
Bank Systems & Technology July 21, 2007 Deena M. Amato-McCoy |
Retail Banks' IT Integration Efforts Key to Differentiation Platform integration is critical for banks seeking to provide exceptional service, according to a study.  |
Bank Systems & Technology April 28, 2008 Maria Bruno-Britz |
Keys to Improving Customer Retention Banks can enhance loyalty by keeping the customers' experience the center of their business.  |
Bank Technology News December 2005 Lee Conrad |
Service-oriented Architecture: First Tennessee Makes A Service Play First Tennessee is among the banks that are using integration and simplification of various core systems to achieve improved relationships and customer service capabilities.  |
The Motley Fool February 12, 2008 Dan Caplinger |
Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.  |
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz |
City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.  |
U.S. Banker June 2007 John Tozzi |
Union Bank of Cal's Edge Sharpens Its Diversity Success Taking advantage of a little used Fed exemption, one California bank made 263 loans to minority borrowers last year that would have been denied under the bank's usual lending criteria.  |
Bank Systems & Technology January 1, 2007 Maria Bruno-Britz |
Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business..  |
Bank Systems & Technology March 27, 2008 Mike McDonough |
Centralized and Single-Platform Operations Reduce Overall Trade Finance Risk Banks with centralized operations and banks with all of their operations on a single platform will have a distinct advantage because there is lower operational risk generally associated with these structures.  |
Bank Systems & Technology January 1, 2007 Maria Bruno-Britz |
Intuit to Purchase Digital Insight The financial management software developer recently announced plans to acquire the online banking solutions provider for $1.35 billion. While the merger came as a surprise to industry insiders, most agree that the deal makes business sense.  |
U.S. Banker June 2007 Lee Conrad |
Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.  |
OCC Bulletin December 1, 2004 |
Notice of Comptroller of the Currency Fees for Year 2005 The purpose of this issuance is to inform all national banks and federal branches and agencies of fees charged by the Office of the Comptroller of the Currency for year 2005. Changes are effective January 1, 2005.  |
U.S. Banker May 2007 Lee Conrad |
Enterprise Video Technology Cuts Out the Middle Man To reach customers, investors and analysts directly, some banks are taking a page from the success of YouTube and the like to create and distribute content via the Web and branch kiosks.  |
Entrepreneur June 2002 C.J. Prince |
Show and Tell A new act sheds some light on small-business lending to keep discrimination in check...  |
U.S. Banker February 2007 Andrew Reinbach |
Still Smarting From Flat Yield Curve, Startups May Sell Out in '07 Startup banks have had to be more than nimble in 2006, and only the lucky ones will survive this year. But the luckiest may be those that find a buyer-quickly.  |
The Motley Fool January 19, 2007 Dan Caplinger |
Banks Need Your Fees The best way to avoid fees is to make sure you understand what fees your bank charges for certain transactions or activities before you need them.  |
Wall Street & Technology June 13, 2007 Melanie Rodier |
Are Banks Meeting the Cash Management Needs of Middle Market Businesses? Data shows midmarket companies want their banks to provide cash concentration, positive pay and foreign exchange capabilities online. But currently only the biggest banks tend to offer these services.  |
Entrepreneur September 2007 Carol Tice |
New Bank in Town The recent boom in community banks could mean better lending options for entrepreneurs. With modest assets, these smaller banks can't serve corporate giants, so they prefer entrepreneurial businesses.  |