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Bank Technology News May 2003 Mark Bruno |
The Anatomy of an Anomaly How a traditional institution like Bank Of America is making huge waves in the internet banking business.  |
Bank Technology News April 2004 Melissa Solomon |
Easy-to-Use Sites Bring Bank Returns Web initiatives are paying off in terms of customer satisfaction.  |
Bank Technology News November 2005 Glen Fest |
Money Management: PFM Lite's Starts To Get Heavier Converging with bill pay and other personal cash-management capabilities, a new on-line option seems like a slam dunk, but traction has been slow. That may be about to change.  |
Bank Systems & Technology June 26, 2006 Phil Britt |
Pulling Out All the Stops Banks are losing deposits to nonbanks such as PayPal and online brokerages. To counter the trend, banks are starting to offer more capabilities and better rates online  |
Bank Technology News July 2005 Shane Kite |
Service On-line: Even House Calls Are A Retention Play Firms ranging from Citibank to Provident are rolling out bells and whistles to save business on the Internet. One institution is even making visits to set up accounts.  |
Bank Technology News March 2005 John Adams |
Choice and Consequence The Internet and call center are the branch's remote and, at times, impersonal second cousins, but make them second fiddle at your peril. A customer's descent into automation hell can be the difference between a better relationship and a lost one.  |
InternetNews April 10, 2006 Michael Hickins |
Yodlee Helps Banks Earn Online Interest Seventy percent of bank accounts opened online never get a dollar's worth of deposits.  |
Bank Technology News October 2007 Glen Fest |
Small Business: Adapting Retail to Digital Biz Apps Progress is being made in adapting consumer features into the small business realm, rather than using stripped-down corporate banking tools.  |
Bank Technology News April 2003 Mark Bruno |
For Web Relaunches, Functionality is Focus Ring the bell for round two of on-line banking redesigns and relaunches. A new phase of Internet banking emphasizing greater ease-of-use and broader functionality is getting underway.  |
Bank Technology News January 2005 John Adams |
On-Line Foreign Exchange: Wells, S1 Tag Team International Trade International trade is growing by leaps and bounds for Wells Fargo, which hopes a Web-based foreign exchange alliance with S1 will place it firmly ahead of the curve as cross border business banking continues to grow.  |
Bank Technology News April 2005 Shane Kite |
Cross-selling: Toppling Silos Key To Wells' Web Success Breaking down tech and cultural divides between corporate and consumer divisions, as well as providing more transparency for customers, is leading to greater overall use of the bank's portal.  |
Bank Systems & Technology April 6, 2009 Orla O'Sullivan |
Internet Banks Poised to Prosper Amid Crisis As consumers seek the best rates and banks look to cut costs, direct banks will enjoy a surge in deposits, and branch traffic will stagnate, TowerGroup predicts.  |
Bank Technology News June 2004 Holly Sraeel |
If You Want Customers To Stay, Don't Charge For Bill Pay The adage "the best things in life are free" couldn't apply more than for bankers toying with reinstating fees--eventually--for on-line bill payment.  |
Bank Systems & Technology November 11, 2007 Peggy Bresnick Kendler |
Online Account Opening Provides Myriad Benefits to Retail Banks From processing efficiencies to high customer satisfaction and competitive differentiation, online account opening can help banks improve customer acquisition and profitability. But it needs to be done right.  |
Bank Technology News April 2003 |
By the Numbers Consumers want to pay bills on-line -- just not necessarily with their bank.  |
BusinessWeek December 20, 2004 Justin Hibbard |
Banks Go Beyond Toasters Banks have gone gaga for the cross-selling approach, and to many people that's welcome news. Signing up for a package of services can give you convenience and discounts.  |
The Motley Fool April 1, 2004 Selena Maranjian |
How to Bank Online It can be easier than using a traditional bank, and you might earn more on your money.  |
U.S. Banker July 2004 Matthew de Paula |
An Internet Nation Calls For Vigilance On-Line The impact of Internet activity on brand and the bottom line goes far beyond the business it brings. Financial firms must be vigilant of dubious marketing that can sweep in and damage even the strongest of brands.  |
Bank Technology News February 2005 Lee Conrad |
Trust Services: Union Bank Drops SEI in Favor of Itself Though the move is rare for a superregional bank, Union's decision to design a proprietary system not only addresses cost controls, but it also allows the bank to better serve clients.  |
Bank Systems & Technology January 1, 2007 Nancy Feig |
Opening Up: Banks Expand Customer Reach With Online Account Opening Online account opening is becoming a cost-saving must-have for financial institutions.  |
Bank Technology News March 2007 Glen Fest |
Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.  |
Bank Technology News March 2002 Karen Epper Hoffmann |
Online Banking Aligns Practices Now that the initial online flurry has subsided, Web-based banks are looking at ROI potential...  |
The Motley Fool September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips.  |
The Motley Fool January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.  |
Bank Technology News December 2002 |
By the Numbers With more nonbanks taking a shot at the payments industry, the benefits of account-to-account (A2A) transfer services far outweigh the risks.  |
Bank Technology News January 2003 |
By the Numbers Banks need to stop thinking of small businesses in terms of a monolithic pricing strategy that has to be aligned with the commercial or consumer bank. They are their own entity.  |
Bank Technology News May 2004 John Adams |
Firm Takes Swipe At e-Tolls Again A new pay-for product from Online Resources hits the market with a group of more than 50 early adopters including First Command Bank and Pinnacle Federal Credit Union.  |
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.  |
Bank Technology News October 2005 Glen Fest |
Uncle Sam Comes Knocking The U.S. government's interest in having banks help it form networks of federated identity, thus allowing vetted, shared user-credentials between government and private industry, is obvious. The looming question: What's in it for banks?  |
CIO April 1, 2004 Alice Dragoon |
Banks Fight Customer Fligtht Following mergers, banks used to sacrifice customer service in favor of speedy integration and cost-cutting. But no more. Here's how CIOs are helping banks implement a new postmerger mandate to focus on customer service.  |
Bank Technology News August 2004 Michael Grebb |
On-line Billing: Customer Literacy, Software Cut Errors BofA, Frost Bank, Bank Rhode Island and others have found consumer Web literacy and streamlined tools can help reduce blunders. The equation will likely never be perfect.  |
U.S. Banker August 2006 Glen Fest |
Burn to Bloom: Is Profit in the Offing? A new credit - and debit - card enabled offering from Yodlee is a sign the Web-banking industry may finally be emerging from the bill-pay subsidy game. Or is it?  |
Bank Technology News April 2007 Glen Fest |
Internet Banking: Luring the Laggards Will Require Enhancements Banks need added functionality to interest the millions of households yet to enroll in Web banking. Vendors are adapting their wares accordingly.  |
The Motley Fool June 23, 2004 Selena Maranjian |
Are Big Banks Better? Find the financial services companies that meet your needs best.  |
Bank Technology News June 2002 Jan Jaben Eilon |
Small Business Entices Marketers With over 5 million small businesses in America, banks are realizing the potential in this market.  |
Bank Technology News August 2006 Michael Dumiak |
Image Capture: Scanning a Trend: Banks See Buy in Banks expect that companies, particularly those with disperse footprints, will demand remote-deposit image capture services.  |
Bank Technology News June 1, 2008 Glen Fest |
Taking the Paper Out Of Account Transfers Account to account transfer growth has its own momentum even as high-yield, online savings account growth slows considerably.  |
Entrepreneur October 2005 C.J. Prince |
Net Deposits Entrepreneurs have been slow to adopt online banking - with good reason. But some banks are trying hard to win them over.  |
Bank Systems & Technology May 25, 2006 Phil Britt |
Investing in Customers' Futures? Banks have failed to heed customer demands for online financial planning capabilities.  |
The Motley Fool September 23, 2005 Rich Smith |
Fools Want to Know, With Digital Insight An interview with CEO Jeff Stiefler on the online banking biz and the company's stock.  |
Bank Systems & Technology March 27, 2008 Nancy Feig |
Banks Adopting More Strategies to Court Underbanked Banks' interest in helping the underbanked isn't entirely altruistic. While the average account of an underbanked person may not seem substantial, as a group, the underbanked spend at least $13 billion per year on non-bank financial transactions.  |
Bank Systems & Technology November 1, 2006 Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers.  |
Bank Systems & Technology March 27, 2008 Lisa Valentine |
The Bank of San Antonio Offers Big-Bank Services With a Small-Bank Touch By relying heavily on outsourcing IT and partnering with technology providers, The Bank of San Antonio offers big bank products and services in a community banking environment.  |
Bank Technology News September 2007 John Engen |
Mobile Banking's Second Act Some in the banking industry see mobile banking as the channel of the future.  |
Bank Systems & Technology May 26, 2010 Penny Crosman |
Half of Consumers' Attempts to Open Online Bank Accounts Fail Banks need to make their online account opening process easier, faster, and more secure, a Javelin research report finds.  |
Bank Technology News January 2004 |
By The Numbers Almost two-thirds of respondents report their household uses a personal computer to do on-line banking, an activity most prevalent among 18- to 34-year-olds, and which widens with household income.  |
Bank Technology News July 2003 Karen Krebsbach |
Biometric IDs Come of Age TouchCredit launches suite that combats on-line fraud  |
Bank Technology News February 2003 John Adams |
Better Late Than Never From where he sits, FORUM Credit Union CIO Doug True finds winning the battle between credit unions and banks means occasionally thinking like a bank -- and a very forward-looking bank at that.  |
The Motley Fool February 12, 2008 Dan Caplinger |
Where You'll Find the Best Rates As customers have moved to the Internet for financial solutions, banks have paid attention.  |
Bank Systems & Technology July 28, 2006 Phil Britt |
Offering High-Rate CDs Online Is Banks' Latest Customer Acquisition Play In an attempt to compete with online-only institutions and nonbank competitors, some traditional banks have begun to offer high-rate certificates of deposit through the Internet to attract customers.  |