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InternetNews
August 24, 2004
Michael Singer
E-Business, PCs Really Satisfy: Report Apple's shine not limited to just the iPod... Google gets high marks in a new consumer satisfaction report... mark for My Articles similar articles
InternetNews
August 19, 2008
Kenneth Corbin
Study: Google Tops in e-Business Satisfaction Customer satisfaction with Web-content services are on the rise, while researchers claim portals are losing out to search engines. mark for My Articles similar articles
InternetNews
August 14, 2007
Nicholas Carlson
What Gives, Google? Report finds that Yahoo's customers are more satisfied than Google's. But Google users might just be greedy. mark for My Articles similar articles
CRM
November 16, 2010
Lauren McKay
Facebook Flounders in Customer Satisfaction For the first time ever, the American Customer Satisfaction Index E-Business Report included social media Web sites in its annual survey. mark for My Articles similar articles
Search Engine Watch
January 19, 2006
Chris Sherman
Survey: Google, Yahoo Still Favorites in North America For the second year running, a Keynote Systems study says Google provides the most satisfying search experience among North American users, despite competitive maneuvering from all of the other major search services. mark for My Articles similar articles
InternetNews
August 18, 2009
Google, Apple Net High Marks for Customer Care New survey anoints Google, Apple tops in customer satisfaction for search and personal computers, highlights "uphill battle" for Microsoft's Bing. mark for My Articles similar articles
The Motley Fool
August 14, 2007
Alyce Lomax
A Consumer Nod for Yahoo! Yahoo! pulls ahead of Google in a customer-satisfaction survey, possibly because its management strategy is more focused on making customers happy, not just on competition. mark for My Articles similar articles
The Motley Fool
September 8, 2008
Anders Bylund
Customer Satisfaction Is Google's Secret Sauce Google's customers are just so gosh-darn satisfied, especially compared to direct rivals like Microsoft, Yahoo!, or Time Warner's AOL. mark for My Articles similar articles
Search Engine Watch
January 13, 2005
Chris Sherman
Yahoo & MSN Closing the Google Gap While Big G continues to maintain its leadership position in the eyes of web searchers, a new study finds that Yahoo, MSN Search and Ask Jeeves have all made significant improvements over the past year and are narrowing Google's mindshare advantage. mark for My Articles similar articles
InternetNews
February 19, 2008
Kenneth Corbin
Net Satisfaction on The Rise New research finds that the most satisfied customers are found on the Web. mark for My Articles similar articles
InternetNews
December 18, 2006
Roy Mark
If Only eGov Sites Could Do More... Amid tight federal budgets and rising expectations, new report says government sites are falling short. mark for My Articles similar articles
InternetNews
October 27, 2009
Citizens Happier Than Ever With e-Gov Sites New survey highlights progress in government's march to the Internet. mark for My Articles similar articles
InternetNews
May 24, 2010
Microsoft Scores Good Will With Windows 7 Prominent measure of customer satisfaction finds that Microsoft's stock is rising in the public eye following the generally well received release of Windows 7. mark for My Articles similar articles
Search Engine Watch
July 5, 2000
Yahoo Partners With Google Yahoo has selected Google to take over from Inktomi in powering Yahoo's secondary results.... mark for My Articles similar articles
InternetNews
December 8, 2006
Nicholas Carlson
Analysts: You Can't Compare Yahoo to Google Sure, Yahoo does search like Google, but there's a lot more to the just-reorganized company. mark for My Articles similar articles
Search Engine Watch
July 5, 2000
Good For Google Does Not Equal Bad For Inktomi The loss of big portal Yahoo to Google's search service doesn't necessarily mean Inktomi is a big loser, just because Google is a big winner. mark for My Articles similar articles
InternetNews
October 28, 2008
Kenneth Corbin
Study: e-Gov Sites' Usability on the Rise Citizen's satisfaction continues to improve as government agencies gradually get with the digital program. mark for My Articles similar articles
Search Engine Watch
June 16, 2004
Chris Sherman
Google Gains in Popularity, But Will It Last? Over the past year, Google took significant market share from Yahoo and MSN, according to a new report from industry analyst Hitwise. But the increasing popularity of vertical search sites poses a big threat to all of the major search engines. mark for My Articles similar articles
The Motley Fool
April 4, 2006
Alyce Lomax
Yahoo! Finance Uses Users Some Yahoo! shareholders may have reacted with dismay when Google released its Google Finance beta. Now user feedback is part of an enhanced Yahoo! Finance discussion board beta. mark for My Articles similar articles
InternetNews
June 1, 2005
Susan Kuchinskas
Satisfied Online Shoppers Adding Up Study of customer satisfaction with top e-tailers finds winners, but the losers are still around. mark for My Articles similar articles
InternetNews
February 20, 2004
Robyn Greenspan
E-tailers Earn High Satisfaction Scores Retailers topped the customer satisfaction index when measured against their online brokerage, auction, and travel counterparts. mark for My Articles similar articles
Search Engine Watch
May 6, 2002
Danny Sullivan
Overture Wins Yahoo, What Will Happen With Google? Overture had a major win last month by extending its initial five-month deal to provide paid listings to Yahoo for an additional three years. In addition, Overture's being named Yahoo's exclusive paid listings provider may impact Google's editorial partnership with Yahoo... mark for My Articles similar articles
InternetNews
March 21, 2006
Nicholas Carlson
Google Finance Sparks Portal Talk After launching Google Finance, is the company closer to becoming a portal? Does Wall Street care? mark for My Articles similar articles
Bank Systems & Technology
February 17, 2009
Maria Bruno-Britz
Consumers are Displeased with Finance Sector: U of Michigan ACSI Report Findings show consumers are less than happy with their banks when compared to last year. mark for My Articles similar articles
The Motley Fool
September 14, 2004
Alyce Lomax
AOL: Back to the Future? As Web advertising heats up, is everything old new again? mark for My Articles similar articles
PHONE+
May 20, 2009
Telco Customers Not Satisfied Even the U.S. Postal Service ranked higher in customer satisfaction than the telecom industry, according to the American Customer Satisfaction Index. mark for My Articles similar articles
InternetNews
December 30, 2008
Christopher Saunders
Amazon Hangs Tough in Satisfaction Stats Other major online retailers reported a decline in customer satisfaction. Could this mean more rough times ahead for the industry? mark for My Articles similar articles
InternetNews
August 17, 2005
Susan Kuchinskas
Sizing Up the Search Competition In the Google-Yahoo rivalry, does the bigger index do a better job? mark for My Articles similar articles
Search Engine Watch
May 6, 2002
Danny Sullivan
Google Tops In Search Hours Ratings What's the most popular search engine? There's a new metric available for determining this, the total number of search hours users spend at a site, a figure that sees Google leading by far over other search engines mark for My Articles similar articles
Search Engine Watch
October 9, 2002
Danny Sullivan
Yahoo Renews With Google, Changes Results After months of speculation, Yahoo announced today that it has renewed its relationship to use Google's results as part of its search listings. In addition, Yahoo made a substantial change to end its historic barrier between human-powered and crawler-based search results. mark for My Articles similar articles
CRM
December 2015
Leonard Klie
Slumping Customer Satisfaction Takes a Toll on the Economy The sixth consecutive quarterly dip bodes poorly for retailers heading into the holidays mark for My Articles similar articles
Search Engine Watch
April 5, 2004
Danny Sullivan
Google Tops, But Yahoo Switch Success So Far New WebSideStory stats say Google's most popular, but they also reveal that Yahoo's recent replacement of Google results with its own technology doesn't appear to have cost it visitors. mark for My Articles similar articles
The Motley Fool
February 4, 2008
Mac Greer
Fool Video: Sour Grapes for Google? Is the price right for a Microsoft acquisition of Yahoo!? Would Yahoo! give Microsoft an unfair advantage over Google? Will Yahoo! be to Microsoft what AOL was to Time Warner? These questions are discussed in this video. mark for My Articles similar articles
PC Magazine
September 14, 2005
Michael J. Miller
Web Portals Make a Comeback Google, Yahoo, and MSN are constantly adding more features to their portals... The community is taking a role in search engines... Microsoft's PlaysForSure concept isn't completely accurate... mark for My Articles similar articles
InternetNews
May 22, 2006
Nicholas Carlson
Stats Say Google Losing Something Google increased its search dominance in April, but remains well behind Yahoo's news, mail, finance and maps service. mark for My Articles similar articles
InternetNews
December 16, 2005
Susan Kuchinskas
Google Close to Big AOL Payoff Exclusive negotiations could give search giant tiny stake in struggling Web property. mark for My Articles similar articles
Search Engine Watch
August 25, 2004
Chris Sherman
Search Engine Executive Roundtable, Part 1 What's happening in search today, and where is it headed? Top honchos from AOL Search, Ask Jeeves, MSN Search and Yahoo offer answers to these and other wide-ranging questions. mark for My Articles similar articles
InternetNews
August 24, 2005
Susan Kuchinskas
Battle for Search Share in Lower Tier The latest search engine share rankings show Google maintaining its lead over Yahoo, with upstarts gaining points. mark for My Articles similar articles
The Motley Fool
July 1, 2004
Alyce Lomax
Microsoft's Still Searching Today, Microsoft unveiled an upgrade to its MSN search capabilities, as well as a preview of search functions to come. mark for My Articles similar articles
Search Engine Watch
February 18, 2004
Chris Sherman
Yahoo! Birth of a New Machine Yahoo is launching a brand new search engine today, with its own index and ranking mechanisms, casting aside its long-standing use of Google-powered search results. The move is bound to roil the industry and sets in motion a new race for the claim of web search champion. mark for My Articles similar articles
InternetNews
February 28, 2005
Rob McGann
Majority of Searchers Use Multiple Search Engines What are the most popular search engines? mark for My Articles similar articles
Search Engine Watch
February 13, 2007
Greg Jarboe
Is Google News the Tail Wagging the News Search Dog? Why does Google News get more press and blog mentions than other news search engines, when Yahoo News and AOL News have larger unique audiences? mark for My Articles similar articles
InternetNews
May 11, 2009
Michelle Megna
Apple Slips in E-Commerce Satisfaction Despite the beating that the e-commerce industry is taking during the downturn, a handful of firms managed to stand out or improve their customer satisfaction. mark for My Articles similar articles
The Motley Fool
December 28, 2007
Rick Aristotle Munarriz
Next Stop: Microhoo! Over the past two months, Google has grown more dominant at the expense of a fading Yahoo!, leading to speculation that Yahoo! and Microsoft should merge before Google gets any bigger. mark for My Articles similar articles
InternetNews
August 3, 2004
Parker & Rodgers
Yahoo!, Ask Jeeves Bow Local Search Tools The news follows closely on the heels Google's own local Web search offering. mark for My Articles similar articles
Search Engine Watch
April 26, 2005
Andrew Goodman
Viewing the Search Landscape Which search engine appeals most to U.S. searchers? Which service is the most popular elsewhere in the world? It depends on who you ask, and how they're measuring. mark for My Articles similar articles
The Motley Fool
February 1, 2008
Mac Greer
Fool Video: Does Microsoft Plus Yahoo! Equal Google? Doe Microsoft + Yahoo! = Google? Or does Microsoft + Yahoo! = AOL - Time Warner? These questions are discussed in this video. mark for My Articles similar articles
CRM
November 2014
Leonard Klie
Customer Satisfaction Plunges Again American Customer Satisfaction Index sees one of its biggest drops in 20 years. mark for My Articles similar articles
The Motley Fool
August 30, 2004
David Meier
Misinterpreting Google Find out how one Janco Partners analyst contradicts himself in his report giving Google a sell rating. mark for My Articles similar articles
The Motley Fool
December 4, 2007
Ryan Fuhrmann
Dueling Fools: Yahoo! Bull Rebuttal The bulls argue that while Yahoo! has to work out some kinks in terms of business focus, the company may be more savvy than Google when it comes to branching out into new online ventures. mark for My Articles similar articles