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Bank Systems & Technology
May 21, 2007
Katherine Burger |
Online Banking Growth Outpacing That of Call Centers, Branches, ATMs, TowerGroup Report Says According to a recent report, online banking is increasing in use at an annual rate of 27% -- compared to 7% for the call center, 1.4% for the branch and only 0.5% for ATMs.   |
Bank Systems & Technology
November 1, 2006
Phil Britt |
Study: Channel Preference Is Age-Dependent Though financial services customers as a whole prefer branch banking, there are clear differences in customers' channel preferences based on age, according to a recent American Bankers Association (Washington, D.C.) survey of 1,000 consumers. |
Bank Systems & Technology
July 9, 2009
Maria Bruno-Britz |
Jibun Bank Takes Direct Banking to the Mobile Phone Japan's Jibun Bank uses the mobile phone as its primary delivery channel. |
Bank Systems & Technology
August 24, 2006
Deena M. Amato-McCoy |
The New Integration While expanding data volumes and regulatory changes are putting more and more pressure on banks' core processing systems, they can't diminish their original services. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Bank Systems & Technology
February 29, 2008
Lisa Valentine |
To Think Globally, Scotiabank Acts Locally A conversation with Bob Grant, Senior Vice President of Global Transaction Banking for Toronto-based Scotiabank. |
Bank Systems & Technology
September 17, 2007
Nancy Feig |
Age Matters When it Comes to Channel Preference Though generational differences greatly influence consumers' banking behavior and young consumers have a clear preference for online banking, traditional channels still are important for servicing all generations, two recent surveys suggest. |
Finance & Development
September 1, 2002
Nsouli & Schaechter |
Challenges of the "E-Banking Revolution" Electronic banking is the wave of the future. It provides enormous benefits to consumers in terms of the ease and cost of transactions. But it also poses new challenges for country authorities in regulating and supervising the financial system and in macroeconomic policy. |
Bank Systems & Technology
August 2, 2005
Steven Marlin |
The Little Bank That Could An interview with George Rapp, director of IT at Stonebridge Bank, uniquely positioned as a local financial institution and a cutting-edge Internet bank. Here, Rapp explains the bank's two-factor authentication strategy. |
Bank Systems & Technology
May 1, 2006
Lisa Valentine |
Collaboration Is Job One An interview with Financial Services Technology Consortium executive director Daniel Schutzer on fostering a more collaborative environment regarding technology in the financial services industry. |
U.S. Banker
August 2005
Michael Grebb |
Climbing Another Ladder Rung Customers want speed and have no patience for inconsistency among channels. That's reason enough for banks to fully combine their silos once and for all. |
Bank Systems & Technology
February 1, 2007
Anthony O'Donnell |
Educated Opinions: 2007 Bank Technology Forecast Industry experts give their forecasts for bank technology in 2007. |
Bank Systems & Technology
January 1, 2007
Lisa Valentine |
The Right Technology at the Right Time and Price An interview with Greg Carmichael, who left the manufacturing sector to join Fifth Third Bancorp as CIO, on how he is focused on taking everything he's learned as CIO and applying those lessons to drive more value for customers and grow the firm. |
Bank Systems & Technology
February 10, 2004
Jim Eckenrode |
The More Things Change... For big banks, retail's over half the pie. |
Bank Technology News
June 2011
John Adams |
Security that Travels With You John Finley, a three-year Bank of the West vet, recently discussed the bank's plans, the utility of 'old school' SMS, and the portability of the handset as a security tool. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
Bank Systems & Technology
June 16, 2008
Kristie Cattafi |
Commerce State Bank Moves to Metavante In an effort to meet its needs for growth, Commerce State Bank is converting its current core-processing platform to the Integrated Banking Solution from financial solutions provider Metavante. |
Bank Systems & Technology
March 27, 2008
Lisa Valentine |
The Bank of San Antonio Offers Big-Bank Services With a Small-Bank Touch By relying heavily on outsourcing IT and partnering with technology providers, The Bank of San Antonio offers big bank products and services in a community banking environment. |
U.S. Banker
July 2009
Glen Fest |
The Dollars and Sense of Going Mobile Banks that latched onto mobile banking a few years ago were more interested in first-mover advantage than profitability. |
Bank Technology News
October 2007
Glen Fest |
Authentication: Can You Protect Me Now? Banks have critical decisions to make regarding mobile's unique vulnerabilities, and there's been little consensus on the right security play for multi-factor authentication. |
Bank Systems & Technology
February 21, 2008
Jim Eckenrode |
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution. |
Bank Systems & Technology
July 12, 2010
Penny Crosman |
Mobile Banking Usage Nearly Doubled in Past Year, IDC Says The good news: consumers and banks have made great progress in mobile banking adoption. The bad news: it's hard for banks to make money via mobile. |
Bank Technology News
September 2001
Patricia A. Murphy |
Why WingspanBank Couldn't Stay Aloft Great idea, poor implementation, analysts conclude... |
The Motley Fool
September 23, 2005
Rich Smith |
Fools Want to Know, With Digital Insight An interview with CEO Jeff Stiefler on the online banking biz and the company's stock. |
Bank Systems & Technology
December 23, 2007
Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Systems & Technology
March 30, 2007 |
BS&T Web Banking Is All About Relationships... M&A Activity: The Key to Survival for Bank Tech Cos... Senator CIO?... Comprehensive Banking Solutions Briefing Center... etc. |
Bank Technology News
December 2008
Glen Fest |
The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security. |
Bank Systems & Technology
May 25, 2006
Lisa Valentine |
When Clients Speak, Wells Fargo Listens An interview with Danny Peltz, EVP of Wells Fargo's Wholesale Internet and Treasury Solutions Group about the bank's commitment to delivering commercial customers a one-stop source for Internet banking services and products. |
The Motley Fool
September 7, 2005 |
How to Bank Online Consider online banking to save time, trouble, and money. Here are some tips. |
Bank Systems & Technology
July 21, 2010
Penny Crosman |
Q&A: Brian Ware, SVP Compliance at FNCB, on How Dodd-Frank Will Affect Bank IT Departments The law will place a greater administrative burden on banks, accelerate their online projects and automation of account opening, and perhaps cause more risk because of that, Ware believes. The silver lining: the bill should provide job security for compliance experts. |
Bank Systems & Technology
May 26, 2009
Maria Bruno-Britz |
Financial Crisis Will Speed Adoption of Mobile Banking TowerGroup research shows that 2009 will be the year m-banking goes mainstream as consumers seek more immediate access to their financial status. |
AskMen.com
Terence Channon |
Online Banking Your bank may offer you access to more services online than you think -- services that might make your life a whole lot easier if you use them properly. |
The Motley Fool
August 15, 2006 |
Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere. |
Bank Technology News
August 2007
Dan Fisher |
Pay And Settle At Warp Speed The innovation of the payment system will not be in speed, but in total end-to-end processing. |
Bank Systems & Technology
July 28, 2010
Penny Crosman |
Q&A: Martin Zorn, CAO, Tennessee Commerce Bank, on Dodd-Frank and on Building New Mobile Banking Apps To prepare for new regulations, this CAO is analyzing IT and other departments for places to squeeze efficiency out of the system. |
U.S. Banker
May 2006
Conrad et al. |
Power, Progress and Public Responsibility A look at the people, organizations and events of historical significance whose individual and collective influence helped banking evolve to what it is today. |
Bank Technology News
August 2008
Rebecca Sausner |
Banks Down Under Monetize Mobile What's been sorely lacking in U.S. deployment of mobile banking is a revenue model; so far, the channel's been a money pit for the institutions leading the charge on implementations. Now banks look to New Zealand for a business model. |
Bank Systems & Technology
August 4, 2009
Maria Bruno-Britz |
Online Banking's Next Growth Spurt: Gen Y There are still opportunities for banks on the Internet channel as younger generations move online and people become confident in online data security. |
Bank Systems & Technology
May 3, 2005
Steven Marlin |
Good Things Come in Small Packages An interview with CTO Corey Davis who was named an "Industry Rising Star for 2005" by the Independent Community Bankers of America (ICBA) |
Bank Technology News
August 2007
Alenka Grealish |
The Web: Mature, Yet New Internet banking shows signs of maturing but few signs of aging as innovation continues to flow. |
Bank Systems & Technology
July 29, 2008
Lance Drummond |
Mobile Banking: Weighing the Lessons Learned On its way to growing its mobile banking customer base to more than 1 million users, Bank of America has successfully addressed a number of technological, cultural and marketing-related issues. |
Bank Systems & Technology
November 4, 2003
Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic. |
Bank Systems & Technology
June 3, 2009
Maria Bruno-Britz |
Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution. |
Bank Systems & Technology
June 23, 2008
Paula Damiano |
New Javelin Study Finds Untapped Market for Mobile Banking There is a vast untapped market of potential mobile bankers, and banks may be missing out on a huge opportunity by targeting m-banking services only at online banking users. |
Bank Systems & Technology
January 30, 2008
Maria Bruno-Britz |
City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before. |
Bank Technology News
April 2009
Steve Marlin |
Move Customers, but Don't Herd Them Merging banks need to choose between consolidating online banking platforms immediately, or running them separately for a period of time. |
Wall Street & Technology
February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report. |
Bank Systems & Technology
May 24, 2007
Lisa Valentine |
Union Bank of California's Jim Yee Is Reengineering Banking With A Customer Focus Union Bank of California's Jim Yee talks about the bank's reengineering process, IT budget and technology changes. |
Bank Systems & Technology
August 18, 2008
Lisa Valentine |
Comerica EVP and CIO John Beran Balances IT and Operations A conversation with John Beran, who has the dual responsibility for operations and IT at Dallas-based Comerica. |
