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Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy |
Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.  |
Bank Technology News April 2006 Glen Fest |
Fraud Prevention: Engaging More Than The Enemy Banks could improve anti-fraud measures if they provided tools that draft customers into the battle. But it's not that simple for an industry still rife with soft spots.  |
Bank Systems & Technology August 3, 2005 Peggy Bresnick Kendler |
Core Systems To Improve To improve customer service, product development, regulatory compliance and fraud prevention, banks must transform their core systems to enable more agile business processes.  |
Bank Systems & Technology May 5, 2007 Maria Bruno-Britz |
Fraud Techniques Evolve in Parallel with Bank Products and Defenses As fraudsters' techniques evolve alongside the products and services offered by financial institutions, new steps must be introduced to stop them.  |
Bank Technology News November 2007 Glen Fest |
Online Authentication: Multifactor Race Nears Finish Line Nearly a year after half of all U.S. institutions missed the deadline to adopt stricter FFIEC guidelines for online authentication, analysts say that banks have finally, and almost universally, put their multifactor and other risk-mitigation layers in place.  |
Bank Systems & Technology May 24, 2007 Maria Bruno-Britz |
Banks Using Security to Increase Customer Trust and Their Bottom Lines Banks realize that information security can increase client loyalty and lower costs.  |
Bank Systems & Technology May 24, 2007 Deena M. Amato-McCoy |
More Consumers Paying Bills Online A new study shows consumers are using e-bill pay services more than checks.  |
Bank Systems & Technology April 7, 2006 Peggy Bresnick Kendler |
Security Outlook A plethora of high-profile data breaches and concerns about identity theft have put the banking industry on high alert. To secure their information assets, banks must implement a cross-channel, multilayered approach that extends beyond technology.  |
Bank Systems & Technology December 28, 2008 |
The Bank Technology Hot List: Solutions That Sizzle According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies.  |
Bank Technology News August 2006 |
Sizing Up Security: Are U.S. Banks Trailing U.K. Banks? If best practices are indeed what the U.S. banking industry seeks with regard to online security, they'll likely find some of the answers across the pond.  |
Bank Systems & Technology December 1, 2006 Phil Britt |
Banks to Allow E-Bill Pay Customers to Pay With Cards The growing popularity of online bill payment services presents a revenue opportunity for banks.  |
Bank Technology News May 2007 Larry Ponemon |
Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly.  |
Bank Systems & Technology February 21, 2008 Jim Eckenrode |
Exclusive TowerGroup Research Report: Bank Tech Spending in 2008 In light of the current market turmoil, North American banks appear to be approaching technology planning and budgeting for 2008 with caution.  |
Bank Systems & Technology September 28, 2005 Maria Bruno-Britz |
Is the End of Cash at Hand? The growing comfort with digital and wireless technologies may be largely responsible for the recent upswing in e-payments. Of course, the trend has not gone unnoticed by the financial services industry.  |
Bank Systems & Technology February 1, 2007 Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs.  |
InternetNews October 24, 2005 Tim Gray |
Companies Bid for Authentication Compliance Work Financial institutions are getting started on security compliance regulations.  |
Bank Systems & Technology March 30, 2007 Maria Bruno-Britz |
Retail Payments Business Moving More Toward Mobile Increasingly, banks are under pressure to provide multiple payments options to keep customers from going to the bank down the street or even to a nontraditional financial services provider.  |
Bank Systems & Technology August 2, 2005 Deena M. Amato-McCoy |
The Tailored Sell Tired of losing customers to competitors, many banks are restructuring corporate cultures and making customer-centric, cross-selling marketing strategies an enterprisewide priority.  |
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz |
Prepping for Prime Time For technology, the world of banking can be likened to a major movie production in which scores of actors clamor for only a few coveted spots. There are, however, scattered among the extras, a few stars waiting for someone with a careful eye to recognize their potential.  |
Bank Technology News December 2007 |
E-bills: Hiding in Plain Sight: Profitable Customers Electronic bill presentment services, cast as a key support driver for billpay services at banks, might just be profit centers in and of themselves.  |
Bank Systems & Technology June 26, 2006 Deena M. Amato-McCoy |
Closing the Door on Criminals Banks need a consistent approach to fraud assessment and prevention, otherwise they will never truly get ahead of the problem.  |
Bank Systems & Technology September 28, 2007 Maria Bruno-Britz |
Transaction Processing Not Enough to Succeed In Commercial Banking Banks will need to move away from the transaction processing model to become the advisers of choice for their corporates.  |
Bank Systems & Technology November 11, 2007 Peggy Bresnick Kendler |
Online Account Opening Provides Myriad Benefits to Retail Banks From processing efficiencies to high customer satisfaction and competitive differentiation, online account opening can help banks improve customer acquisition and profitability. But it needs to be done right.  |
PC World March 2006 Anne Kandra |
Banking on the Web: Risky Business? The reality behind the risks, plus how to keep your online transactions secure.  |
Bank Systems & Technology March 30, 2010 Penny Crosman |
Fiserv Offers Online Bill Pay Widget Bank customers of Fiserv's Checkfree online bill payment software can now incorporate it into their online banking homepage, according to Fiserv.  |
Bank Systems & Technology November 26, 2007 Maria Bruno-Britz |
Javelin Finds More Banks Using Multi-factor Authentication With the FFIEC deadline for implementing multifactor authentication now but a memory, banks have improved their efforts to secure customers' information, according to a study. However, there is more banks can do.  |
Bank Systems & Technology August 2, 2005 Phil Britt |
Fighting the New Face of Fraud Technology plays a critical role in banking fraud, both in creating new opportunities for fraud and offering new methods to defend against it. Financial services institutions must take a holistic approach to combating fraud.  |
Bank Systems & Technology November 4, 2003 Cynthia Ramsaran |
Online Banking Comes of Age By keeping up to date with demands from online customers, banks finally are seeing increases in Internet traffic.  |
Bank Systems & Technology November 1, 2006 Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically.  |
Bank Systems & Technology May 1, 2006 Larry Greenemeier |
Growth Can Be Risky Business Most banks are expecting healthy growth over the next few years on the strength of their retail banking operations, according to a recent study. But are banks focusing enough on the issue of data security?  |
Bank Technology News October 2007 Glen Fest |
Authentication: Can You Protect Me Now? Banks have critical decisions to make regarding mobile's unique vulnerabilities, and there's been little consensus on the right security play for multi-factor authentication.  |
Bank Systems & Technology December 1, 2006 Deena M. Amato-McCoy |
The Handheld Bank Financial institutions are tapping the potential of wireless networks and mobile devices to serve their customers. As a result, these solutions are helping banks to deliver critical account information and strengthen customer relationships.  |
Bank Systems & Technology August 24, 2006 Nancy Feig |
Banks Scramble to Meet FFIEC Online Banking Authentication Guidelines by Yearend Less than four months remain for banks to meet the Federal Financial Institutions Examination Council's year-end deadline for Internet banking authentication, but some confusion remains over what is an acceptable solution.  |
Bank Systems & Technology October 30, 2007 Richard Winston |
Mobile Wallet Will Take Time to Mature In U.S. Contactless payments are a transitional technology on the way to the anticipated wallet phone.  |
Bank Systems & Technology August 24, 2006 Deena M. Amato-McCoy |
The New Integration While expanding data volumes and regulatory changes are putting more and more pressure on banks' core processing systems, they can't diminish their original services.  |
U.S. Banker May 2007 Kenneth Long |
Reinventing the Checking Account Banks that haven't reinvented their checking accounts to better serve their customers, thus more firmly sealing them to the institutions, may soon find they have fewer customers about which to worry.  |
The Motley Fool January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought.  |
Bank Systems & Technology March 30, 2007 Peggy Bresnick Kendler |
What It Takes to Serve the Small and Mid-Size Business Market Banks looking to build their presence in the small and mid-size business market should focus on providing online tools that can help these customers become more efficient in handling their cash management and payment needs.  |
Bank Technology News November 2007 John Adams et al. |
The 6th Annual Innovators Ranking If there's an ethos that ties technologists together, it's the notion that the status quo poses far greater risk than not pushing forward. Among some of this year's Innovators there's an almost militant insistence that banks not shirk.  |
Bank Systems & Technology January 1, 2007 Maria Bruno-Britz |
Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business..  |
Wall Street & Technology February 14, 2006 |
Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.  |
Bank Systems & Technology November 7, 2007 Nancy Feig |
Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.  |
Bank Systems & Technology March 27, 2008 Sherree DeCovny |
Banks Struggle to Cross-Sell Online Recent studies reveal that many financial institutions still fail to fully leverage the online channel to sell and cross-sell products.  |
Bank Technology News August 2006 Glen Fest |
Multi-Factor Authentication: Two-Factor Timing Twists Up Bankers The FFIEC's guidelines for adopting multi-factor authentication includes a hard deadline with apparently soft parameters. But will haste end up producing waste?  |
The Motley Fool August 15, 2006 |
Banking Alternatives Investors, don't think you're stuck with Federated First Financial. You might do better elsewhere.  |
Bank Systems & Technology August 24, 2006 Phil Britt |
Living in a Multichannel World As banks decide how to allocate approximately $6.5 billion in investments on retail channels this year, they would be wise to look at how customers use those channels, according to Karen Massey, senior research analyst for Financial Insight.  |
Bank Technology News April 2007 Holly Sraeel |
In the U.S., Privacy Isn't Always Convenient, Or Wanted While banks nationwide wrestle to comply with state privacy and breach notification laws, the TJX phenomenon brings the issue of consumer privacy into sharper focus: If Americans are inconvenienced in any way, they'll forgo privacy.  |
Bank Technology News May 2004 John Adams |
Firm Takes Swipe At e-Tolls Again A new pay-for product from Online Resources hits the market with a group of more than 50 early adopters including First Command Bank and Pinnacle Federal Credit Union.  |
Bank Technology News September 2006 |
Homeland Insecurity One of the toughest battles for bankers may be in combating online security breaches and sophisticated money laundering schemes.  |
Bank Systems & Technology December 23, 2007 Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry.  |