Similar Articles

Browse Main Topics:

Business
Computers & Electronics
Education & Reference
Entertainment & Leisure
Family & Home
Finance & Investment
Health
Internet
Pets & Animals
Science & Technology
Society, Politics & Culture
Sports & Recreation

Similar Articles

Wall Street & Technology January 5, 2006	More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies.
CFO June 1, 2004 Durfee & O'Sullivan	Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies.
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz	Afraid of Commitment Banks that offshore must commit to the strategy fully, otherwise, cost and process efficiencies will be negated, according to a recent study.
CRM March 1, 2008 Christopher Musico	Re-shoring Contact Centers A rise in customer dissatisfaction with offshore contact centers has many companies looking to relocate closer to home.
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
CRM November 2015 Leonard Klie	Contact Center Outsourcing's Rising Costs Calls to overseas contact centers take much more time
CRM February 2004 David Myron	Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options.
CRM April 1, 2005 Colin Beasty	Outsourcing Options South of the Border Consumers aren't necessarily supportive of all that vendors are trying to do to provide customers with cost-effective support.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
CFO November 17, 2003 Polly Schneider Traylor	Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
Global Services May 5, 2008 Adyasha Sinha	The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination
CRM June 1, 2004 Chris Selland	Offshore Versus Onshore Contact Centers As long as the service is good, does the customer really care?
Bank Technology News May 2004 Holly Sraeel	Risky, Rewarding And Very Politically Charged For most Americans, the issue during this presidential run is the economy, and--like it or not--offshoring, though not new among financial firms, figures into this in the minds of many voters.
Search Engine Watch September 25, 2009 Joshua Palau	The Big "O" -- Offshoring Offshoring is a simple word, but one that elicits strong responses. In a down economy, the case for offshoring is simple. But there are issues to address to know when and how to offshore part of your search marketing program.
CIO April 15, 2006 Stephanie Overby	The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore.
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
Bank Systems & Technology August 1, 2007 Nancy Feig	Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years.
Bank Technology News June 2007 Geeta Sankappanavar	Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers.
ONLINE Jul/Aug 2008 Ginsburg & Noorlander	Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers.
Global Services May 1, 2007 Imrana Khan	More Satisfaction: Outsourcing or Offshoring? Offshoring provides more satisfaction than outsourcing, says a recent study.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
CFO June 1, 2004 Kris Frieswick	The Backlash The only thing that will make the furor over offshoring worse is hiding from it.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
CIO September 1, 2003 Stephanie Overby	Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think.
PC Magazine April 28, 2004 Michael J. Miller	The Benefits of Offshore Outsourcing Rather than reducing the number of IT jobs in the U.S., offshoring is lowering costs for everyone and actually creating jobs, thanks to a more efficient economy.
Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
CFO March 1, 2008 Kate O'Sullivan	Offshoring Spreads Its Wings From East Asia to Eastern Europe, offshore outsourcing is taking off.
CRM January 1, 2006 Colin Beasty	The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow.
The Motley Fool June 8, 2005 Rich Smith	Is the Offshore Sun Setting? One report suggests that outsourcing isn't the boon it was hyped to be. The last thing you want is to buy into Infosys, Wipro, or Satyam Computer, only to find you've stepped on the first nail in offshoring's coffin.
CRM January 1, 2007 Pawan Verma	Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives.
InternetNews February 8, 2008 Judy Mottl	Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S.
Wall Street & Technology February 21, 2008 Cory Levine	Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity.
CIO July 15, 2006 Stephanie Overby	2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc.
CRM May 2008 Christopher Musico	And They're Off! Offshore, that is -- and nearshore, and homeshore. When it comes to outsourcing contact centers, it's a whole new horse race.
Global Services November 4, 2008 Eugene Kublanov	Rethinking Globalization: Future Proofing Global Services Are those in the outsourcing and offshoring industry insulated from adverse changes in the future? Yes, but it's time to re-think your globalization, offshoring and outsourcing strategy and ensure that it is adequately future-proofed
CRM February 1, 2006 MacGibbon & Schumacher	BPO's Next Level Exploring the possibilities of high-value-added BPO, as well as its more traditional productivity improvements, will help businesses create differentiated, compelling value propositions.
HRO Today April 2008 Barron & Ranjan	Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value.
CRM July 2005 Coreen Bailor	An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership.
Wall Street & Technology July 19, 2006	Wachovia Corp. CIO Targets Customer Loyalty, Efficiency, and Mergers and Acquisitions CIO Martin Davis makes customer loyalty initiatives, IT organization efficiency, and M&A top priorities.
The Motley Fool January 25, 2005 Dave Marino-Nachison	The Complexities of Offshoring The decision to outsource and offshore is more complicated than just counting costs, as evidenced in Sykes Enterprises, the business process outsourcing services company.
The Motley Fool July 9, 2004 Selena Maranjian	Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered.
CIO May 1, 2012 Maryfran Johnson	Are CIOs Looking to Bring Outsourced IT Jobs Back In-House? Why CIOs are changing their outsourcing strategy to bring more IT jobs back in-house.
CIO February 1, 2007 Stephanie Overby	Secrets of Offshoring Success Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs.
PC Magazine June 22, 2004 Michael J. Miller	From Our Mailbag While I'd much rather talk about technology than politics in these pages, more discussion is called for regarding IT jobs moving offshore.
CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.