| Similar Articles |
 |
CIO March 1, 2003 Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too.  |
CIO September 24, 2008 Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships.  |
Global Services October 7, 2008 Namita Goel |
Managing Disputes Who suffers the most in case of a dispute -- customer or service provider? Whose fault is it anyway? Who's holding the ball at the time of deal termination or disagreements? Is it possible to carry on an outsourcing relationship after a nasty scrap? Here's a reality check  |
CFO February 1, 2003 Alix Nyberg |
Will Outsourcing Still Fly? EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat.  |
CIO March 1, 2003 Stephanie Overby |
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s?  |
HBS Working Knowledge October 1, 2012 Dina Gerdeman |
Better by the Bundle? Video game companies do it, fast-food restaurants, too. Why don't more companies bundle products and services together in one package at a bargain price?  |
Global Services October 31, 2008 Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines  |
Bank Systems & Technology February 24, 2010 Steve Martin |
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks.  |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.  |