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CIO
March 1, 2003
Stephanie Overby
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. mark for My Articles similar articles
CIO
September 24, 2008
Diane Frank
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. mark for My Articles similar articles
Global Services
October 7, 2008
Namita Goel
Managing Disputes Who suffers the most in case of a dispute -- customer or service provider? Whose fault is it anyway? Who's holding the ball at the time of deal termination or disagreements? Is it possible to carry on an outsourcing relationship after a nasty scrap? Here's a reality check mark for My Articles similar articles
CFO
February 1, 2003
Alix Nyberg
Will Outsourcing Still Fly? EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat. mark for My Articles similar articles
CIO
March 1, 2003
Stephanie Overby
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s? mark for My Articles similar articles
HBS Working Knowledge
October 1, 2012
Dina Gerdeman
Better by the Bundle? Video game companies do it, fast-food restaurants, too. Why don't more companies bundle products and services together in one package at a bargain price? mark for My Articles similar articles
Global Services
October 31, 2008
Mike Beals
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines mark for My Articles similar articles
Bank Systems & Technology
February 24, 2010
Steve Martin
Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks. mark for My Articles similar articles
CIO
June 13, 2011
Stephanie Overby
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. mark for My Articles similar articles