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CFO December 1, 2004 Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing?  |
Global Services August 19, 2008 |
The Battle of Averages Which way do you go when benchmarking your providers pricing? Here is a point and a counterpoint on whether the average quartile is the right benchmark.  |
The Motley Fool April 27, 2004 Mark Mahorney |
EDS Earnings an Epitaph? Every report out on Electronic Data Systems' first-quarter earnings talked about its troubles with several of its largest contracts. Its financial difficulties are making it hard for the second-largest information technology (IT) outsourcing firm to sign large contracts.  |
The Motley Fool August 6, 2007 Tom Taulli |
EDS in the Slow Lane It looks like competition is dragging growth at the IT giant. And if it is true that Indian rivals are making headway -- which seems reasonable -- then the slowness may continue for some time. Investors, take note.  |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive.  |
CIO March 1, 2003 Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too.  |
CFO Alix Nyberg |
Should It Stay Or Should It Go? Companies are finding a host of reasons to offload components of their e-business operations...  |
The Motley Fool January 13, 2004 Tim Beyers |
Accenture's Outsourcing Bet Will the consulting firm's transition pay off?  |
Global Services January 3, 2008 Khan & Bhambal |
Top Deals by Industries The global financial-services sector (including banking and insurance) signed 13 contracts worth a total value of $8.40 billion in 2007, according to a recent study  |
Bank Technology News December 2004 Jeremy Quittner |
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly.  |
CFO September 1, 2002 Scott Leibs |
Lesson from 9/11: It's Not about Data A year after 9/11, are businesses prepared for any contingency?  |
The Motley Fool February 8, 2008 Anders Bylund |
EDS Feels Tedious IT outsourcing contractor EDS could go places, but it's not trying hard enough.  |
BusinessWeek October 4, 2004 Steve Hamm |
Is Outsourcing on the Outs? Not really, but companies are taking a closer look at whether it's worth it. The issue boils down to how much of a company's IT should be outsourced.  |
Global Services January 2, 2008 Khan & Bhambal |
Top 10 Deals Examining the share of the top 10 IT-services outsourcing deals versus the rest of the IT-services deals reveals interesting results.  |
Global Services August 8, 2007 |
July's Biggest Outsourcing Deals The biggest outsourcing contract of the month was signed between AstraZeneca and IBM Global Services.  |
CRM January 1, 2007 John Bostick |
The Soul Searching That Comes with Sole-Sourcing It's popular to say that consolidating one's IT outsourcing activities with a single provider means having just one throat to choke. But who is really getting strangled in the long run? Multisourcing is a better choice.  |
Global Services January 3, 2008 Khan & Bhambal |
Public Sector's Favorite IT Providers In 2007 General Dynamics and SAIC have been the most preferred IT services providers of the public sector buyer community, finds the recent study of Global Services  |
Global Services October 31, 2008 |
No. Of Long-Term Outsourcing Deals Surges in Sept. '08 The overall trend, in recent years, has been for outsourcing contract lengths to become shorter, due to customer wariness of being trapped in a long-term deal.  |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts.  |
Wall Street & Technology January 23, 2007 |
A Fresh Look at Outsourcing Contracts With the pioneers of IT and business process outsourcing operating under contracts that were enacted five to 10 years ago, the time has come for outsourcing agreements to be refreshed.  |
HRO Today Mar/Apr 2008 Andy Teng |
After Steep Declines Last Year, Will Big Deals Come Back in '08? With big signings nearly disappearing in 2007, is the HR outsourcing industry in trouble?  |
The Motley Fool August 8, 2006 Stephen D. Simpson |
EDS Has Its Work Cut Out EDS doesn't seem leveraged to the sweetest spots in the outsourcing world, but may have some value-play potential for investors.  |
Global Services October 27, 2008 Imrana Khan |
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil.  |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game.  |
Global Services October 7, 2008 Namita Goel |
Managing Disputes Who suffers the most in case of a dispute -- customer or service provider? Whose fault is it anyway? Who's holding the ball at the time of deal termination or disagreements? Is it possible to carry on an outsourcing relationship after a nasty scrap? Here's a reality check  |
InternetNews January 9, 2008 Larry Barrett |
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year.  |
CIO February 1, 2006 Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you.  |
CFO October 1, 2009 Josh Hyatt |
The New Calculus of Offshoring For years the offshoring boom was driven by one factor: savings. Today the decision is much more complicated.  |
CIO November 1, 2002 Stephanie Overby |
The Art of Dealing with IBM Services Analysts watching the IBM deal to buy PWC Consulting say CIOs who are customers of IBM Global Services and PWC Consulting would do well to approach the combined IT services superpower with caution during the next year.  |
CIO March 1, 2003 Stephanie Overby |
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s?  |
The Motley Fool March 26, 2004 Ben McClure |
EDS's Downside EDS gets bashed for all kinds of reasons. Expect even more bruises.  |
BusinessWeek May 30, 2005 Steve Hamm |
A Big Step Back For Big Blue IBM lost a bid to Hewlett Packard for an outsourcing deal with Renault.  |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism.  |
Bank Systems & Technology April 20, 2009 Maria Bruno-Britz |
IBM's Services Group Expands Bank Relationships Globally Both Daishi Bank and National Bank Financial have signed on to extend existing IT and outsourcing agreements with IBM.  |
CFO May 1, 2007 Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up.  |
Global Services April 29, 2008 |
Shell Awards Top 3 ITO Deals Worth $4.2 Bn Beating the heat of recession, oil giant Royal Dutch Shell awards the biggest deal of the month with a total value of $4.2 billion  |
Global Services June 16, 2007 |
May's Largest ITO Deals by German Companies Germany proved itself as a potential hub of IT-services buyers. The month's two largest IT outsourcing deals were inked by Karstadt Quelle and Allianz.  |
BusinessWeek December 19, 2005 Steve Hamm |
For Partners, It's GM's Way Or The Highway With $15 billion in deals to disburse, General Motors is changing the tech outsourcing business.  |
Global Services May 12, 2008 Imrana Khan |
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets.  |
Bank Systems & Technology June 19, 2008 Maria Bruno-Britz |
HP's Purchase of EDS May Have Minimal Impact on Financial Services HP reached a definitive agreement to acquire Plano, Texas-based technology services and outsourcing provider EDS in a deal worth more than $13.9 million.  |
The Motley Fool January 19, 2007 Tom Taulli |
Wipro Whips Up Another Strong Quarter The Indian software consulting firm's business continues its momentum, but look out for increased competition and higher wages. Investors, take note.  |
CFO February 15, 2006 John P. Mello |
Going All Out As the costs of managing HR departments rise, more companies are outsourcing the bulk of services to one-stop shops.  |
CFO February 1, 2003 Alix Nyberg |
Hardware Down, Humans Up Some key drivers of IT outsourcing costs are becoming less expensive, but that's not true of the people behind them.  |
CIO January 1, 2002 Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals.  |
The Motley Fool March 29, 2007 Tim Beyers |
Accenture Accelerates How good is Accenture? If their recent blowout earnings report and higher guidance are any indication, as good as any stock on the market right now. Here is a review.  |
Bank Technology News February 2003 Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships.  |
CRM February 2004 Jason Compton |
How to choose the right contact center outsourcer They have efficient cost structures, access to low-cost, multilingual, and often supremely qualified staff. Call center outsourcers have something many firms want, but without the right awareness and planning an outsourcing relationship won't deliver its promised ROI.  |
Global Services May 1, 2008 Ed Nair |
The U.S. Slowdown: Survive & Thrive The global services industry had its best two quarters ever. And, the next few would be marked by measured optimism. A look at how customers and service providers plan to respond to a slowdown.  |
HRO Today April 2008 Andy Teng |
As HRO Market Evolves, Renewals Reflect Changes With the benefit of hindsight, buyers and providers head into the next generation of HR outsourcing with clearer goals and expectations regarding their enterprise engagements.  |
The Motley Fool June 2, 2004 Mark Mahorney |
Accenture Signs Security Deal Can Accenture turn opportunity into profit?  |