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Information Today July 19, 2012 |
LinkedIn Announces New Social News Features The first new feature will allow users to Like and comment on news articles. The second is a new tab called Trending in Your Network. |
CRM July 12, 2012 |
IDC Study Reveals Emerging Social Media Trends Across Vertical Markets Retailers lead all verticals with social media investments |
CRM July 6, 2012 Kalkofen & Dettmann |
Don't Let a Social Crisis Damage Your Reputation Make social media monitoring and response strategy part of your corporate communications plan. |
AFP eWire July 10, 2012 Kevin LaManna |
Using Pinterest as a Nonprofit Fundraising Engine While chatting with nonprofits, we've been asked how they can use Pinterest to help their organizations. Here are 7 tips on how nonprofits can start using Pinterest to raise awareness, impact and fundraising. |
CRM June 29, 2012 |
Social Media Analysis Shows Major Airlines Struggle with Consumer Satisfaction Crimson Hexagon analysis of online opinions reveals important new considerations when determining consumer satisfaction with the airline industry. |
CRM July 2012 Donna Fluss |
Social Media Belongs in the Contact Center When marketing works with customer service, customers and enterprise benefit |
IEEE Spectrum July 2012 Mark Anderson |
The World's Largest Film Festival Is Online With 80 000 submissions, YouTube's "Your Film Festival" is 50 times the size of Sundance |
CIO June 28, 2012 Kim S. Nash |
6 Steps to Improve BPM in a Social-Media-Driven World Mobile and social media have changed how we do business, and your business processes need to catch up with the times. We talked to experts in the field to provide CIOs with where to start. |
CRM June 22, 2012 |
Companies Are All Over Social Media U.S. companies are outpacing their European counterparts in social media presence. |
Information Today June 28, 2012 Katherine Allen |
New European Library Portal Launched The European Library is a new discovery service that provides access to the collections of the national libraries of 46 European countries, plus a growing number of research libraries. |
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