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Information Today
June 18, 2012
Christine Connors |
OpenMetadata.org Community Site Launched Though the site is still in its initial deployment, the goal is for it to become a go-to resource for discovery, access, and tools for using statistical metadata.   |
CFO
June 15, 2012
Bonnie Evans |
Facebook Users, Meet Timeline The social network's new layout can help users increase customer engagement. |
CRM
June 6, 2012
Leonard Klie |
Social Is the Next Great Call Center Tech Social media use in the contact center is projected to grow 22.9 percent this year. |
CRM
June 6, 2012 |
StrongMail Automates Email and Mobile Cross-Channel Marketing with Message Studio 7.0 SMS and drag-and-drop targeting capabilities enable enterprise marketers to easily create effective campaigns that leverage rich social, behavioral and profile data. |
CRM
June 4, 2012
Judith Aquino |
Salesforce.com Snaps Up Buddy Media for $689 Million The acquisition extends a CRM giant's social marketing capabilities |
CRM
June 6, 2012
Judith Aquino |
HootSuite and HubSpot Join Forces The partnership will tie social media activity to lead generation and campaign efforts |
Information Today
June 7, 2012
Greg R. Notess |
The `New Bing': Now Searching With Facebook Facebook has had a long relationship with Microsoft's Bing, but with the launch of the "New Bing" last month, Facebook can now become deeply integrated into the Bing search experience. |
Registered Rep.
June 1, 2012
Diana Britton |
Burnt Out on Social Media? The new tools aren't winning business the way they used to. |
CRM
June 2012
Judith Aquino |
Find the Right Social Media Monitoring Tool Knowing how your brand is faring on the Web is essential, but which solution is best for your organization? |
CRM
June 2012
Kelly Liyakasa |
Transforming into a Social CRM Enterprise Being successful at social media often requires organizational change management. Here are some tips to follow. |
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