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Search Engine Watch September 10, 2010 Frank Watson |
Tracking Success, Part 2: AdWords and Social Media Tricks and tools to help you track conversions in AdWords and on social media sites, especially Facebook and Twitter.  |
BusinessWeek September 9, 2010 Douglas MacMillan |
The Big Trend in Small Social Sites Niche social networks such as myYearbook and Dogster draw users and advertisers, adding up to a sizable portion of the social Web  |
CRM September 2010 Lauren McKay |
The Hospitality Suite Hotels are finding a home away from home in social media, and boosting the customer experience in the process.  |
CRM September 2010 Fluss & Rogers |
The Growth of Social Media in Customer Service While most of what's happening in social media is personal in nature, organizations are finding that it's important to listen carefully when they become the subject of discussion.  |
CRM September 2010 Lauren McKay |
Does Social CRM Need Gartner's Seal of Approval? Despite unveiling three reports on social software, some in the industry question whether the research giant has done justice to a still-exploding sector.  |
Home Theater September 9, 2010 Mark Fleischmann |
Amazon Out-Streams Apple Amazon will stream 99-cent TV shows, not once, but indefinitely.  |
Information Today September 9, 2010 |
Library of Congress Implements Third Major 2010 Enhancement for THOMAS Latest enhancements add a mobile-friendly homepage, integrate features from the Library of Congress and Law Library of Congress websites into THOMAS, and add a new portal to state legislature websites.  |
Information Today September 9, 2010 |
Challenge.gov Prize Platform Invites Citizens to Solve Nation's Challenges Challenge.gov is an online site where entrepreneurs, innovators, and citizen solvers can compete for prestige and prizes by providing novel solutions to tough national problems, large and small.  |
InternetNews September 8, 2010 |
Apple Spruces Up Ping Social Net New social network on iTunes attracts more than 1 million users and more than its fair share of spam.  |
CRM September 7, 2010 Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence.  |
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