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CRM
January 21, 2005
Colin Beasty |
Is Blogging Viable in the Contact Center? Some say blogging is an effective tool for improving communication and customer service. Customers can interact and exchange thoughts in a "community" setting. Others feel blogging is detrimental to customer support. Which is it?   |
InternetNews
January 28, 2005
Tim Gray |
Craig Newmark, Founder, Craigslist His site can lead you to a lot of things you wanted and even some you never knew you should have. How did it start and how far can it go? |
InternetNews
January 26, 2005
Jim Wagner |
Microsoft Cuts Deal With Engadget Engadget gets to keep leaked information about Windows Mobile 2005 on its site, but another blogger isn't so lucky. |
The Motley Fool
January 13, 2005
Rick Aristotle Munarriz |
So Much for Independent Research TheStreet.com may be the next financial site looking to hand over its keys. |
The Motley Fool
January 11, 2005
Tom Taulli |
iVillage's Post-Christmas Purchase Through its acquisition of Healthology, the company's bottom line should gain strength. On the news, iVillage's stock price surged over 6% to $6.35 Monday, and opened at $6.55 in today's trading. |
The Motley Fool
January 3, 2005
Alyce Lomax |
Blogs Booming? Although investors who have taken stock in newspapers and other media companies ought to keep a careful eye on the trend, for the time being, blogging itself is still an area where nobody's making much money. |
BusinessWeek
January 10, 2005
Heather Green |
Online Video: The Sequel Video blogs are proliferating, and mainstream companies are taking notice. |
InternetNews
December 27, 2004
Erin Joyce |
Spreading The Word of Tsunami Relief Online sites and bloggers spread fast relief information after the worst earthquake in 40 years devastates Southeast Asia. |
Search Engine Watch
December 20, 2004
Chris Sherman |
Searching for Live Music Want to listen to a live recording, but don't want to risk potential problems from using a file sharing network like Kazaa or Morpheus? The Live Music Archive offers thousands of hours of free, legal music, available on demand. |
BusinessWeek
December 20, 2004
Heather Green |
Your Online Paperboy If you're a news junkie, an online auction lover, or someone who wants to know when the latest songs, DVDs, and books are released, Really Simple Syndication (RSS) technology is perfect for you. |
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