Portals, Communities & Entertainment

Magazine articles on portals and online communities and entertainment.

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Bank Technology News March 2010 Michael Sisk	How to Stay Online and Inbounds Combine the fast, freewheeling world of social networking sites with the conservative, highly regulated world of financial advice and the reconciliation is bound to awkward.
CRM March 2010 Jessica Tsai	The 2010 CRM Service Awards: Service Leaders - Web Self-Service RightNow Technologies holds onto its top position this year.
CRM March 2010 Jessica Tsai	The 2010 CRM Service Awards: Service Leaders - Web Interaction Management RightNow Technologies rebranded its customer service suite as RightNow CX, with the intent to merge the Web, social media, and the contact center.
CRM March 2010 Natalie Petouhoff	The Social Customer Economy How to use Twitter for customer service interactions.
CRM March 2010 Joshua Weinberger	CRM on Twitter: March 2010 Analysts are an opinionated bunch - especially in the Twittersphere.
InternetNews February 26, 2010	Firms Casting a Wide Net for Social Media New research suggests that as businesses explore social media tools to promote themselves and engage with customers, many are looking beyond the big communities like Facebook and Twitter.
InternetNews February 26, 2010	Facebook Lands Patent for News Feed Facebook is awarded patent for news feed activity stream, potentially giving it a monopoly on the technology behind an essential feature on dozens of sites across the social Web.
The Motley Fool February 26, 2010 Tim Beyers	Is This the Next Apple? Facebook looks more like the Mac maker every day
BusinessWeek February 25, 2010 Levy & Galante	Who Wants to Buy a Digital Elephant? Sales of virtual goods are taking off. And it's not just kids who are buying.
BusinessWeek February 25, 2010 Ari Levy et al.	Facebook Tests a Payment Service for Virtual Goods Facebook will explore the feasibility of extending its virtual currency. At stake: a potential $530 million in additional revenue.
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