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CRM April 2012 Denis Pombriant |
Video Production Made Easy Incorporating video into your customer outreach is as simple as 1, 2, 3. |
CRM April 2012 Donna Fluss |
Using Social Media for Customer Service Are you reaping the benefits of this valuable resource? |
CRM April 2012 Kelly Liyakasa |
Keeping the "Retail" in Retail Stores Will Smith, CEO of Euclid Elements, may share his moniker with the Hollywood star, but he is also making headway in the retail industry by delivering digital analytics to the standard brick-and-mortar store. |
CRM April 2012 Judith Aquino |
Ramping up for More Online Traffic American Greetings reduces bottlenecks with Compuware APM. |
Information Today March 29, 2012 |
More Than 600 Million Keywords Categorized by Searcher Intent on Zenya The Zenya database contains more than 1.4 billion keywords, including 600 million categorized by searcher intent and more than 75 million audited by a team of subject matter experts. |
Information Today March 29, 2012 |
FTC Recommends Best Practices for Consumer Privacy Protection The final report sets forth best practices for businesses to protect the privacy of American consumers and to give them greater control over the collection and use of their personal data. |
Registered Rep. March 29, 2012 Jerry Gleeson |
Social Media Works, Advisors Say Social media is gaining momentum with financial advisors, new research by Registered Rep. and wealthmanagement.com shows. |
CRM March 21, 2012 |
Wacktrap Makes Customer Complaints Social A new Web site lets customers share their gripes about companies that refuse to answer consumer complaints. |
CRM March 15, 2012 Kelly Liyakasa |
Mzinga Partners with ISM for Customer Experience Solutions Social intelligence and analytics platform Mzinga announced today a partnership with strategic advisory firm ISM to bolster enterprise-wide social customer experience capabilities. |
CRM March 15, 2012 |
TargetX Releases New CRM Tool for College Recruiters Higher education company TargetX has introduced the latest version of its CRM tool for college admissions. |
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