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Information Today July 29, 2002 Richard W. Wiggins |
Liberty Alliance Releases Initial Specifications The Liberty Alliance Project, a consortium of technology firms, credit card providers, and merchants, has released the initial specifications for its "federated" scheme to simplify transactions among consumers and vendors.  |
Managed Care August 2002 Joyce Ochs |
Managed Care's Use of Web Not Just for Marketing Anymore Virtually all MCOs today have Web sites as a matter of course. The challenge is to have a site useful enough to make people come back, while the operating challenge is to transfer selected company functions entirely or partially to the Internet to increase efficiency and reduce expenses.  |
IndustryWeek September 1, 2002 David Drickhamer |
A Leg Up On Mass Customization Software enables Lands' End customers to be particular about their pants.  |
New Architect September 2002 Matthew Linderman |
Making Mistakes Well Online or offline, it's impossible to be perfect. But while offline customers can appeal to an actual human being for help, frustrated online customers usually just give up. That's why Web sites must learn to make mistakes well.  |
CIO August 15, 2002 Lafe Low |
The Prodigal Dotcom Spinoffs Return It's a theorem from dotcom history: That which a retailer spins off must eventually return to the parent company or crumble from its own lack of success. That was one of Marco Iansiti's principal findings when he studied 30 national brick-and-mortar retailers that launched online ventures.  |
CIO August 15, 2002 Stephanie Overby |
Furniture.com: The Sequel A year and a half after closing its virtual doors and filing for bankruptcy, Furniture.com is once again open for business, relaunching with the same name, but under different management.  |
CIO August 15, 2002 Jon Surmacz |
MasterCard vs. PayPal Both companies are trying to agree on rules to govern transactions processed through PayPal, and PayPal is still processing MasterCard transactions. It could be in both parties' interests to resolve the conflict.  |
PC World September 2002 Anne Kandra |
Such a Deal? The Best & Worst Places to Buy on the Web From big names to cheap no-names, we rate today's PC gear sites for price, selection, and service.  |
InternetNews August 1, 2002 |
Pressplay Goes Unlimited, Rhapsody Does DirecTV Bowing to consumer pressure, the Sony/Universal-backed music service adds permanent downloads, unlimited listening and CD-burning capabilities. Rival Listen.com clinches a deal with DirecTV Broadband.  |
CIO August 1, 2002 Meridith Levinson |
Your Place or Mine? You want customers to be able to buy online and pick up at your store. But figuring out how to do that is a major IT challenge. Here's how two retailers pulled it off and why one is balking.  |
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