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InternetNews July 2, 2004 Susan Kuchinskas |
Ray Ozzie, CEO, Groove Networks The programming vet compares Groove to Notes and weighs in on the P2P's bad rap.  |
Financial Advisor July 2004 Joel P. Bruckenstein |
A Look At Perspective Partners A conventional, but customizable, Web-based approach to portfolio construction.  |
CFO July 1, 2004 John P. Mello Jr. |
Director's Cut Board members are turning to specialized software to help manage their affairs.  |
CRM July 1, 2004 Lisa Picarille |
Market Watch: Marketing Tools Emerge as Comprehensive Solutions Marketing resource management, a combination of workflow and knowledge management, helps with the planning, coordination, and collaboration of marketing resources.  |
CRM July 1, 2004 Jason Compton |
Tracking Marketing Performance The CMO Council recently conducted a survey of hundreds of top-ranking marketers to better gauge the industry's understanding and use of marketing performance management tools.  |
CRM July 1, 2004 David Myron |
Market Watch: Making Sense of Workforce Optimization The reluctance to purchase workforce optimization solutions is based primarily on the general confusion in the marketplace.  |
CRM July 2004 Jason Compton |
How to...know when to upgrade your CRM tools Without proper upkeep the technology can become a hindrance, rather than help.  |
CRM July 2004 Emmy Favilla |
Understanding Customers' Various Buying Roles National Instruments, a provider of virtual instrumentation, needed to track interactions with each of its 25,000-plus customer companies in more than 80 countries, so it implemented Oracle E-Business Suite 11i.  |
CRM July 2004 David Myron |
Customers Serve Each Other in Online Communities Mercury Interactive wanted to tap a valuable group of IT professionals to create a forum in which partners and customers could share technical information. It selected Participate Systems to implement tools to work in conjunction with Mercury's Web technology solution from BroadVision.  |
CRM July 2004 Emmy Favilla |
Thinking Out of the (Shoe) Box: Olan Mills's Reps Switch From Index Cards to PDAs An outdated filing system was becoming quite a handful. The company switched to iAnywhere's Mobile Sales for Salesforce.com running on Dell Axim Pocket PCs.  |
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