Business

Magazine articles on software for business use.

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CFO July 1, 2003 Alix Nyberg	Buyer Be Aware Overbuying and elusive ROI measures plague CRM, yet customers continue to sign on.
Inc. July 1, 2003 Nadine Heintz	The Price Is Right Setting prices has always been more art than science. New software aims to change that.
CRM July 2003 Lisa Picarille	The Third Implementation's the Charm Outstart CFO Daniel Kossmann's installation of Salesnet software is the third sales force automation solution of his career, and he hopes the third time is the charm.
CRM July 2003 David Myron	In Beta: Replaying The Experience Nice Systems knows memory fades with time. That's why Nice introduced Nice Feedback, an IVR survey system that enables contact centers to obtain direct customer feedback immediately after a service call.
CRM July 2003 Ginger Conlon	Using Efficiency to Create Loyalty Sporting a plethora of new modules and new functionality, Amdocs ClarifyCRM Release 12 is designed to be "an end-to-end system that will help companies develop customer loyalty," says Peter Hurst, vice president of marketing.
CRM July 2003 Lisa Picarille	Sometimes the Sequel Is Better Tigerpaw Software has released an updated version of its flagship CRM suite. Tigerpaw Business Suite is a group of integrated CRM software modules for contact management, sales management and quoting, tracking customer service, and controlling inventory.
CIO July 1, 2003 Christopher Koch	IBM's New Hook IBM's pitch that on-demand e-business will reduce IT costs and make everything work better sounds good, especially to CEOs who don't understand that the technologies to make it happen just don't exist.
CFO June 16, 2003 John Verity	Down but Not Out There may be a second act for ASPs, who say they've figured out how to make software services work.
PC World July 2003 Robert Luhn	New Ways to Remotely Access Your PC Laplink Everywhere and PCAnywhere vie to provide mobile remote control.
PC World July 2003 Dennis O'Reilly	The 'Other' Office Suite WordPerfect Office 11 is a basic, less expensive alternative to the market leader.
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