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CRM November 16, 2010 Koa Beck |
Avaya Releases Aura Contact Center Avaya Aura Contact Center creates a collaborative space for agents, customers, and experts using Session Initiation Protocol (SIP)-based communications. |
CRM November 16, 2010 Koa Beck |
LiveVox Announces VoIP Agent@Ready VoIP Agent@Ready is a cloud-based inbound/outbound contact solution and supports telephony infrastructure with "hunt" groups of greater precision. |
InternetNews November 17, 2010 |
Dell Rolls Out File Level Encryption App New endpoint encryption software makes improves security of mobile devices, laptops and desktops and makes it easier to meet new data protection regulations. |
InternetNews November 17, 2010 |
Datapipe Unveils Managed Services For AWS The new cloud offering for Amazon Web Services is designed to appeal to enterprises with a suite of managed services and simplified billing. |
PC Magazine November 16, 2010 Wilson & Lendino |
The 50 Best iPad Apps We sift through Apple's App Store to find you the best free and paid apps for Apple's iPad that will entertain, inform, and make you more productive. |
InternetNews November 15, 2010 |
Microsoft Brings CRM to U.S. Forces in Europe Off-the-shelf app helps personnel track and process evaluations and logistics and manage projects within the military and government communities. |
CRM November 15, 2010 Zor Gorelov |
The Decline of IVR The always-connected customer prefers self-service smartphone applications. |
InternetNews November 12, 2010 |
Novell Operations Center Drives IT Monitoring Novell is building out its WorkloadIQ initiative with a new Operations Center, integrating the company's product families and providing a host of monitoring offerings for the cloud and in-house environments. |
InternetNews November 11, 2010 |
Up Next for SharePoint: Language Translation The new LingoTek service could appeal to multinational firms and other SharePoint shops in need of language translations. |
InternetNews November 9, 2010 |
Tableau Looks to Simplify BI Software With the new release of version 6 of its business-intelligence offering, Tableau Software is promising to demystify a famously complex sector of business applications. |
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