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CRM
May 2003
Ramin Ganeshram |
Get With the Program Companies that ignore the culture change required for any CRM initiative to succeed do so at their peril. Here's how culture relationship management facilitates CRM.   |
CRM
May 2003
Laura Pollard |
Can We All Learn to Sing Around the CRM Campfire? Working collaboratively may not be in our DNA. |
CRM
May 2003
Ginger Conlon |
Good Advice E.piphany has introduced two vertical versions of its E.piphany Interaction Advisor: Interaction Advisor for Retail Finance and Interaction Advisor for Telecommunications. The focus of the products is on cross-selling and retention, respectively. |
CRM
May 2003
Lisa Picarille |
ChannelWave Moves Beyond PRM ChannelWave Solutions announced an updated version of its flagship software for managing partners and indirect channels. |
IndustryWeek
May 1, 2003
Tonya Vinas |
CRM 2.0 Companies are building more focused customer strategies as products emphasize low cost, quick implementation and extended capabilities. |
Macworld
May 2003
Jeffery Battersby |
Fax Software One application proves to be a shining light in a field dominated by dim products |
Macworld
May 2003
Brenneis & Carlson |
Final Cut Express 1.0 Final Cut Pro sibling offers simplified professional video editing for the budget-minded user |
Macworld
May 2003
Andrew Shalat |
Expression 3 Illustration program combines vectors, rasters, and something that has been missing -- fun |
Macworld
May 2003
Simon Danaher |
Cinema 4D R8 Core Low-cost modular animation system clears the way for 3-D neophytes, provides excellent upgrade |
PC World
May 2003
Yardena Arar |
Notable New Office App Office 2003 beta features promising note-taking software. |
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