Business

Magazine articles on software for business use.

Old Articles: <Older 341-350 Newer>

PC World May 2003 Dennis O'Reilly	They'll See Your PDF the Way You Sent It EPrint 3 and PowerPDF 2 let you create, send, and print PDF files.
CIO April 1, 2003 Sviokla & Wong	CRM Is Not for Micromanagers To get value from CRM, use it to empower people -- not to keep tabs on them.
CRM April 2003 Martin Schneider	Prove It Gone are the days when CRM vendors could pitch features and functionality, close the deal, hit the trail, and never look back. Today's CRM buyers demand proof during the presale that the CRM technology they are considering will deliver the promised results.
CRM April 2003 Lisa Picarille	CRM in Action: Increasing Partner Loyalty Monitor and display maker ViewSonic needed a way to improve communications with its more than 7,000 channel partners. Using eBusiness Suite, ViewSonic set up PartnerView, a portal hosted by Allegis that provides all partners with password access to pricing lists as well as other product information.
CRM April 2003 Karen Bannan	Advice From the Trenches: Better Service Equals Increased Revenues For Sara Lee Bakery Group customers, the idea of good service was just pie in the sky. VisionWare's Tele-Scope was appealing because it addressed all of Sara Lee's needs. It tracks and routes calls, triggers automatic paging, and provides a centralized database that can be sliced and diced into call categories.
CRM April 2003 Jason Compton	CRM in Action: Boosting Satisfaction Survey Responses TLC Vision Corp. increasingly is relying on online surveys. After seeing WebSurveyor in action when it was used for internal questionnaires, the marketing department asked for full access to the application.
CRM April 2003 Martin Schneider	CRM in Action: Providing Cost-Effective Global Support The Challenge: Provide remote support to 40,000 customers worldwide. The Solution: Kronos implemented Expertcity's DesktopStreaming platform to handle all of its remote support needs.
CRM April 2003 Martin Schneider	A Window to the Web Clear Technologies, a CRM solutions provider targeting the mid-market, released a new content-management module for its C2 CRM suite. The module in effect allows companies to automatically update regularly changing Web content on their customer service portals.
CRM April 2003 Jason Flynn	ACT! Moves to the Web ACT! for Web is sold on a per-user basis; companies host the software on their own Web server. The online version is fully compatible with existing versions of ACT! and mirrors the ACT! for Windows user interface.
CRM April 2003 David Myron	More, More, More In an attempt to secure its footing in the large enterprise space, Salesforce.com has announced the availability of upgraded versions of its online service.
<Older 341-350 Newer> Return to current articles.